Menu
Login
09.02.2022 I booked a ticket for Ivan Blank (08.05.1983, passport number [protected]). We recieved mail on [protected]@hytex. am the booking ID [protected] February 9.
Then, on february 9 we recieved another mail, which was info that Ivan's flight changed the time. E-ticket I received only 12.02.2022 at 16:19 o'clock, while the flight was at 13:55 o'clock in 12.02.2022. Ivan Blank wont be allowed to flight. IN the airport they say he didnt have ticket.
Ivan Blank bought a new ticket in order to fly.
E-ticket of IVAN BLANK : 216-[protected].
I paid 215 USD DOLLAR for the ticket.
I bought the ticket from travelgenio.com
Desired outcome: Please refund the money to our company, cause we have very big problems.Ivan Blank was our very important guest and this kind of issue made for us very big problems.
Hello, I need an urgent info , when will an agent connect with me to solve the refund issue?
