Menu
Write a review
File a complaint
HumbleBundle Profile

HumbleBundle

www.humblebundle.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

HumbleBundle Complaints 10

ComplaintsBoard
R
5:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Great Deals, But Payment Process Needs Improvement: My HumbleBundle Review

HumbleBundle is a cool website where you can buy games and other stuff for a good price. But sometimes, the payment process can be a bit wonky. I've had a few times where my payment just wouldn't go through, and that can be frustrating. I hope they fix that soon, because it's a real bummer when you can't get the games you want. Overall though, I'd still recommend HumbleBundle to anyone looking for a good deal on games and other cool stuff.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
G
5:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Disappointing Experience with HumbleBundle: Poor Customer Service and Refund Policy

I recently tried out HumbleBundle and I gotta say, it was a bit of a letdown. I had some trouble with links not working and when I tried to get a refund, it was a no-go. The customer service was pretty bad too, which didn't help matters. I don't think I'll be using them again anytime soon. These guys are a real piece of work.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
J
5:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle HumbleBundle Suspended My Account and Took Away My Keys - A Disappointing Experience

Been using HumbleBundle for years now, and gotta say, I'm a pretty loyal customer. But recently, they went and accused me of breaking their ToS and suspended my account. Now, I can't even access all the keys I've accumulated over the years, worth hundreds of dollars. It's pretty disgusting, if you ask me. I mean, I get that they have rules and all, but come on. I've been a good customer, always paid my dues, and this is how they treat me? Not cool, HumbleBundle. Not cool at all.

Read full review of HumbleBundle
Hide full review

Is HumbleBundle Legit?

HumbleBundle earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds HumbleBundle to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, HumbleBundle is known for their high standards and safety. If you're thinking about dealing with HumbleBundle, it's wise to check how they handle complaints.

HumbleBundle has claimed the domain name for humblebundle.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Humblebundle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Humblebundle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

HumbleBundle as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for HumbleBundle have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up HumbleBundle and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While HumbleBundle has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Disappointing Experience with HumbleBundle: Order Cancelled and Poor Customer Service

I had a bad experience with HumbleBundle. They cancelled my order after the offer I wanted had already ended. I was really tempted by the deal, but unfortunately it was too late. When I reached out to customer service, they were not very helpful. Their response was poor and did not address my concerns. Overall, I am very disappointed with my experience and would recommend avoiding HumbleBundle.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Poor Customer Service Experience with HumbleBundle Support Team

HumbleBundle is a website that sells games and other digital content. I had some trouble with accessing my account and the games I had paid for. I tried to get help from their support team, but they refused to send me a verification email for my browser. This made me feel frustrated and upset, as I had already paid for the games and felt like they were ignoring me. It seems like they just want to take people's money and not provide good customer service. I hope they can improve their support system in the future, so that others don't have to go through the same experience as me.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle HumbleBundle's Customer Support is Disappointing Since IGN Acquisition

HumbleBundle used to be a great place to get awesome deals on games and support charity at the same time. But ever since they got bought out by IGN, their customer support has gone downhill. It seems like every time I have an issue, they're quick to accuse me of being a scammer or reseller, instead of actually helping me out. It's really frustrating, and it makes me feel like they don't care about their customers anymore.

It's a shame, because HumbleBundle used to be one of my favorite sites. I loved being able to get great games for a fraction of the price, and knowing that some of my money was going to a good cause. But now it just feels like they're another greedy key shop, more interested in making money than actually helping people.

I really hope they can turn things around and get back to the way they used to be. But until then, I'll be looking for other sites to get my gaming fix.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Poor Customer Support and Refund Policy on HumbleBundle

I tried to buy a game on HumbleBundle, but unfortunately it wasn't available in my country. I was surprised when they still asked for my country of residence during the purchase process. I went ahead and bought the game anyway, hoping that I would be able to play it somehow.

Unfortunately, that wasn't the case. I tried to contact their support team for a refund, but it's been a week and I still haven't received a response. It's frustrating to be left in the dark like this, especially when I just want my money back.

Overall, I would advise against using HumbleBundle. It seems like there's not much human support behind the site, and if something goes wrong, you might be out of luck. It's a shame, because I've heard good things about the site in the past, but my experience has been less than stellar.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Terrible Experience with HumbleBundle: Avoid at All Costs

I recently made the mistake of not checking reviews before making a purchase on HumbleBundle. Let me tell you, it was not a pleasant experience. This site is a complete waste of time and money. They make you spend your hard-earned cash and then force you to wait for what seems like an eternity just to "review your purchase." And even after waiting, their system is so $#*!ty that it takes forever to go through.

But the worst part of it all is their customer support. It's absolutely horrible. Don't even bother trying to contact them because it's just a waste of time. They won't help you with anything and you'll just end up feeling frustrated and angry.

Overall, I would not recommend HumbleBundle to anyone. Save yourself the trouble and go somewhere else to buy your games. Trust me, it's not worth the hassle.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Disappointing Experience with HumbleBundle: Multiple Purchases Not Possible, Poor Customer Support

I recently made a purchase on HumbleBundle for a digital product that I wanted for myself. It was a great deal and I was excited to get it. However, I also wanted to buy the same product as a gift for a friend. I tried to make the second purchase, but it was canceled. I was confused because I didn't realize that multiple orders of the same digital product were not possible.

To make matters worse, I was still charged for the second purchase even though it was canceled. When I contacted customer support, they told me that my money was reserved by the bank and that I should get it back soon. However, I never received the money back from the bank.

I was frustrated because I felt like HumbleBundle should not have given me the option to make a second purchase if it wasn't possible. It was a waste of my time and money.

To add insult to injury, the customer support was terrible. They didn't help me with my issue and instead just closed my ticket. It was a joke. I even have a screenshot to prove it: prntscr.com/rzxzmd.

Overall, I was disappointed with my experience on HumbleBundle. They need to improve their system to prevent customers from making unnecessary purchases and their customer support needs to be more helpful.

Read full review of HumbleBundle
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

HumbleBundle Review: HumbleBundle Subscription - Beware if You Don't Have a Mobile Phone

HumbleBundle seemed like a decent bargain to me, so I decided to sign up for their monthly subscription using my trusty PayPal account. However, I encountered a bit of a snag when the site asked me to confirm my subscription via SMS message. Unfortunately, I don't have a mobile phone, so I was left feeling a bit stuck.

I tried reaching out to the support team to see if there was any way around this issue, such as receiving a phone call with the confirmation code instead. However, I didn't receive any response from them. To make matters worse, my order was automatically cancelled after 24 hours without any explanation or assistance from the support team.

Overall, I'd say that HumbleBundle might be a good option for those who have a mobile phone handy. However, if you're like me and don't have one, you might want to think twice before signing up. Additionally, it's worth noting that the support team may not be very responsive to your questions or concerns.

Read full review of HumbleBundle
Hide full review

Overview of HumbleBundle complaint handling

HumbleBundle reviews first appeared on Complaints Board on Jun 1, 2023. The latest review Great Deals, But Payment Process Needs Improvement: My HumbleBundle Review was posted on Jun 19, 2023. HumbleBundle has an average consumer rating of 1 stars from 10 reviews. HumbleBundle has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
HumbleBundle Category
HumbleBundle is ranked 20 among 298 companies in the Mobile Apps and Add-Ons category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.