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Holland & Barrett Retail review: The total lack of customer service

Dennis Roach of GB

Oct 02, 2025 5:24 am EDT

Verified customer

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having been a H&B customer for many years and have monthly subscriptions the way I have been treated is just not right. Your customer services in South Africa just don’t want to listen. At 9.30am this morning they said that I would receive a call from the UK personal within 30 minutes, now 50 minutes later nothing. Please call before 12 noon today otherwise, I will close my account and make your service well know. I know I sound angry and I am this is not what I am used to from your company and it’s very sad. Dennis Roach [protected]

Desired outcome: just a telephone call before 12 noon today 2 October 2025

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Holland & Barrett Retail Contacts

Holland & Barrett Retail phone numbers

+44 370 606 6606

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United Kingdom

+44 128 356 0011

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International

+44 330 058 2025

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Holland & Barrett Retail emails

customerservices@hollandandbarrett.com

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Support

recruitment@hollandandbarrett.com

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Holland & Barrett Retail address

Samuel Ryder House, Barling Way, Eliot Park, Nuneaton, England, Warwickshire, CV107RH, United Kingdom

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Oct 08, 2025
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