HireMyMom.com complaints 4
Keywords
membership promises advice agent contact experience money projects transfer website attitude comments communicate disappointed home job keywords website provide assignments budgetNewest HireMyMom.com reviews & complaints
Replied
boutique job placement service
While this site does seem to post legitimate job offers that are adaptable for work from home mothers... you are lucky if you ACTUALLY get to apply for them. The site has numerous glitches, the service is TERRIBLE and the once you cancel, even if it's just mere days into your membership - they take your money and run. They never answer the office phones, so technical problems can only be submitted by their email and it takes them DAYS to respond. They also do things like changing your membership without permission, which of course, costs you money. The site also advertises that it is a boutique for those who want to work from home - but many of the positions require travel and for you to be in the office at their location and still consider you a 1099 contract employee (which means you are taxed both as self-employed and then on income taxes - thus reducing your pay). You are better off spending your time, your money and your hope for working from home on other sites and freelance work. HireMyMom.com is nothing but a bait and switch to get your money!
The complaint has been investigated and resolved to the customer's satisfaction.
I am sorry about the issues you had with your account, for your frustration and that we could not correct the issue with your resume prior to the job(s) you were interested in closing. As we mentioned in our email, we recently redeveloped our site to a new platform and in migrating 12 years of data (over 1 million files), we have had some migration and technical glitches that we are working through.
We respond promptly to all emails and voicemails either the same day or the next day and if you contacted us prior to the email we responded to, your original call(s) or email(s) did not get to us. Were you sending them through the “Contact Us” page? We did return your call but your voicemail was full which you apologized for in your return email to us. I’m sorry you found our service to be "terrible" but I can promise you it was not because we don't respond or care, it's because we had not received anything from you prior to the message we did respond to.
You requested a partial refund since you had some technical issues with your resume and my assistant refunded your payment fully for the period you had used so that it would not cost you anything for the time that you had problems with your account. We have not taken any of your money. I'm not sure what you mean by that or that we somehow are "bait and switch". I am a Christian and I do my best to operate my business with honesty and integrity.
As I mentioned in my email to you, we would be happy to give you a complimentary membership to come back and try the service afresh.
As for the positions requiring travel, the majority of jobs on HireMyMom are 100% remote but there are some job posted by businesses who are looking for someone local to have occasional meetings. We require jobs to be at least 50% home based to be posted on our site. You can review some of the recent job postings here: www.hiremymom.com/new-jobs and see that most are 100% remote.
We really do strive to have a great service for moms and small businesses to connect and create long-term virtual working relationships. We're not perfect and obviously our website is not with some of the technical glitches we've had with this migration. It’s true you can’t please everyone, but we certainly try. And we are very grateful that we have lots of happy members who have found great candidates and great jobs.
Once again our apologies for the technical issues you experienced and for the frustration. Let us know if we can set you up a complimentary account.
With apologies,
Lesley Pyle,
HireMyMom Founder / Owner
Replied
The owners haven't paid me for the work
I found www.hiremymom.com and decided to earn extra money to my budget. I made all the assignments and was really interested in this work. But the company turned to be dishonest, because they still haven’t paid me for the work. I’m tired of sending emails and asking about the payment. I was sick of their promises and blah-blah. Just don’t believe to everything, what these people tell you.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
this website doesn't for people, who want to sit at home
I joined the website www.hiremymom.com and hoped to find some job from home. I started to communicate with one lady, who promised to provide some stuff for me. After that I heard only fake promises and blah-blah. Also the website doesn’t provide jobs from home. I was disappointed a little bit in such services and attitude. So please, post comments about it. Your experience might be very helpful for other people.
The complaint has been investigated and resolved to the customer's satisfaction.
And some of our reviews can be seen here: https://www.hiremymom.com/our-testimonials/job-seekers
Please email us at contact@hiremymom .com if we can answer any questions.
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By resolving 75% of 4 negative reviews, HireMyMom.com is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Hiremymom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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Hiremymom.com you are considering visiting, which is associated with HireMyMom.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for HireMyMom.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
HireMyMom.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Hiremymom.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from HireMyMom.com.
- HireMyMom.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
no money, no items
I recently made several projects for the website www.hiremymom.com. I paid for my membership on this website, and the agent promised to provide new projects each month. After I made three projects, they didn’t pay me and only promised to transfer money. I contacted them several times and they only told me that they were busy and tomorrow they would pay me. I’m still waiting for my money, and I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
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