Menu
Write a review
File a complaint
Healthy Home Heating & Air Profile

Healthy Home Heating & Air

www.healthyhomecharlotte.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Healthy Home Heating & Air Complaints 1

ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Healthy Home Heating & Air Thermostat default code 179: No communication with outdoor unit, after 5 service calls issue have not been resolved

Thermostat default code 179: No communication with outdoor unit, after 5 service calls issue have not been resolved. After a maintenance service call, our thermostat was not communicating with outdoor unit code 179, there have been 5 or 6 service calls with no resolve. The unit is 3 years and was installed by Healthy Homes. The contractor could not find anything wrong with the outdoor unit suggested we replace Motherboard when he changed with new at first it did not work, he rebooted the Thermostat we had cool air for 3 weeks before the code communication return, the same service guy call carrier for help. The service guy is just as frustrated re-booted thermostat. After three more visits we are still having an issue. Last visit Healthy Homes suggested we rewire outdoor unit directly to thermostat. We decided to get a second opinion and found out there are some wires that were not done properly when they installed the unit 3 years ago. And he would prefer not to proceed as professional in his opinion Healthy homes should do the right thing and correct the issue. After speaking to the owner and sending an email with the other licensed contractor findings. They did not agree and would only complete with a charge of course of rewiring the thermostat to outdoor unit. My issue is that every time Healthy Homes came out they would always say they were 99% sure by changing motherboards /moving motherboard from location in unit to another it would be fine. Interesting enough we are still rebooting the thermostat. XXXXX.00 unit that is only 3 years old that is not working properly not fair at all and it's above 90*. Not happy at all.

Read full review of Healthy Home Heating & Air
Hide full review

Is Healthy Home Heating & Air Legit?

Healthy Home Heating & Air earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Healthy Home Heating & Air to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Healthy Home Heating & Air is known for their high standards and safety. If you're thinking about dealing with Healthy Home Heating & Air, it's wise to check how they handle complaints.

We found clear and detailed contact information for Healthy Home Heating & Air. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for healthyhomecharlotte.com can be seen as a positive aspect for Healthy Home Heating & Air as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Healthy Home Heating & Air's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Healthyhomecharlotte.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Healthyhomecharlotte.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Healthyhomecharlotte.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The healthyhomecharlotte.com may offer a niche product or service that is only of interest to a smaller audience.
  • Healthy Home Heating & Air protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.

Overview of Healthy Home Heating & Air complaint handling

Healthy Home Heating & Air reviews first appeared on Complaints Board on Jul 2, 2023. The latest review Thermostat default code 179: No communication with outdoor unit, after 5 service calls issue have not been resolved was posted on Jul 2, 2023. Healthy Home Heating & Air has an average consumer rating of 1 stars from 1 reviews. Healthy Home Heating & Air has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Healthy Home Heating & Air Contacts

  2. Healthy Home Heating & Air phone numbers
    +1 (704) 684-4044
    +1 (704) 684-4044
    Click up if you have successfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number 0 0 users reported that they have successfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number Click down if you have unsuccessfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number 0 0 users reported that they have UNsuccessfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number
  3. Healthy Home Heating & Air address
    4820 East Fork Ln, Monroe, North Carolina, 28110-0437, United States
  4. Healthy Home Heating & Air social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 10, 2025
Healthy Home Heating & Air Category
Healthy Home Heating & Air is ranked 349 among 383 companies in the HVAC and Climate Control category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.