Healthy Home Heating & Air’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with HVAC services.
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Thermostat default code 179: No communication with outdoor unit, after 5 service calls issue have not been resolved
Thermostat default code 179: No communication with outdoor unit, after 5 service calls issue have not been resolved. After a maintenance service call, our thermostat was not communicating with outdoor unit code 179, there have been 5 or 6 service calls with no resolve. The unit is 3 years and was installed by Healthy Homes. The contractor could not find anything wrong with the outdoor unit suggested we replace Motherboard when he changed with new at first it did not work, he rebooted the Thermostat we had cool air for 3 weeks before the code communication return, the same service guy call carrier for help. The service guy is just as frustrated re-booted thermostat. After three more visits we are still having an issue. Last visit Healthy Homes suggested we rewire outdoor unit directly to thermostat. We decided to get a second opinion and found out there are some wires that were not done properly when they installed the unit 3 years ago. And he would prefer not to proceed as professional in his opinion Healthy homes should do the right thing and correct the issue. After speaking to the owner and sending an email with the other licensed contractor findings. They did not agree and would only complete with a charge of course of rewiring the thermostat to outdoor unit. My issue is that every time Healthy Homes came out they would always say they were 99% sure by changing motherboards /moving motherboard from location in unit to another it would be fine. Interesting enough we are still rebooting the thermostat. XXXXX.00 unit that is only 3 years old that is not working properly not fair at all and it's above 90*. Not happy at all.
Is Healthy Home Heating & Air legit?
Healthy Home Heating & Air earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Healthy Home Heating & Air. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Healthy Home Heating & Air has claimed the domain name for healthyhomecharlotte.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Healthyhomecharlotte.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Healthyhomecharlotte.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a healthyhomecharlotte.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Healthy Home Heating & Air protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Healthy Home Heating & Air has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- The registrar associated with Healthy Home Heating & Air has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
About Healthy Home Heating & Air
One of the key factors that sets Healthy Home Heating & Air apart from its competitors is their unwavering dedication to delivering exceptional service. They understand the importance of a comfortable and healthy home environment, and strive to ensure that their customers' heating and cooling systems are operating at their best.
The team at Healthy Home Heating & Air consists of experienced technicians who are well-versed in the latest industry trends and technologies. They undergo regular training to stay up-to-date with the advancements in the field, allowing them to provide efficient and effective solutions for all heating and air conditioning needs.
Whether it's a routine maintenance check, a repair job, or a complete system installation, Healthy Home Heating & Air has the expertise to handle it all. They take the time to thoroughly assess each customer's unique requirements and provide tailored solutions that meet their specific needs and budget.
In addition to their technical expertise, Healthy Home Heating & Air also places a strong emphasis on customer service. They understand that every interaction with their customers is an opportunity to build trust and long-lasting relationships. From the moment you contact them, you can expect friendly and professional assistance, transparent communication, and prompt resolution of any concerns or queries.
Furthermore, Healthy Home Heating & Air is committed to using high-quality products and materials in all their installations and repairs. They partner with reputable manufacturers to ensure that their customers receive durable and reliable solutions that stand the test of time.
When it comes to pricing, Healthy Home Heating & Air believes in fair and transparent practices. They provide detailed and accurate estimates, ensuring that customers are fully aware of the costs involved before any work begins. This commitment to transparency extends to their billing process as well, with no hidden fees or surprises.
Overall, Healthy Home Heating & Air is a trusted and reliable choice for all heating and air conditioning needs in Charlotte. With their skilled technicians, exceptional customer service, and commitment to quality, they are dedicated to creating a healthy and comfortable home environment for their customers.
Overview of Healthy Home Heating & Air complaint handling
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Healthy Home Heating & Air contacts
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Healthy Home Heating & Air phone numbers+1 (704) 684-4044+1 (704) 684-4044Click up if you have successfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number 0 0 users reported that they have successfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number Click down if you have UNsuccessfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number 0 0 users reported that they have UNsuccessfully reached Healthy Home Heating & Air by calling +1 (704) 684-4044 phone number
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Healthy Home Heating & Air address4820 East Fork Ln, Monroe, North Carolina, 28110-0437, United States
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Healthy Home Heating & Air social media
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