Latest Reviews and Complaints
This company put in a new furnace in December
This company put in a new furnace in December . The house was empty and up for sale at the time. The seller promised a new furnace because the old one stopped working. I had another company check and service the furnace and A/C unit this summer. They found serious problems with the furnace, like dangerous levels of carbon monoxide leaking into our basement due to the wrong installation. We had to turn off the heat completely because it was a health risk for my family. They said the exhaust pipe from the furnace to the outside was installed wrong, causing fumes to build up in the unit. The service company said I should contact the original installers because they did it wrong and damaged the heat exchanger, which needed to be replaced. So, we contacted the install company and showed them the invoices for the repairs and pictures as "proof" because the owner said I was given wrong information. My husband and I have been professional and calm about this, asking the company to take responsibility for their mistake and help with the repair costs. The company has been slow and unprofessional in their response, and they haven't taken responsibility for their mistake. We've given them many chances to talk to us and find a solution, but they haven't offered any resolution.
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Williams & Son Heating Contractors complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Williams & Son Heating Contractors Legit?
Williams & Son Heating Contractors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Williams & Son Heating Contractors. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Williams & Son Heating Contractors has registered the domain name for williamsandsonheating.com for more than one year, which may indicate stability and longevity.
Williamsandsonheating.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Williamsandsonheating.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Williamsandsonheating.com you are considering visiting, which is associated with Williams & Son Heating Contractors, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Williamsandsonheating.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The williamsandsonheating.com may offer a niche product or service that is only of interest to a smaller audience.
- Williams & Son Heating Contractors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Williams & Son Heating Contractors Contacts
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Williams & Son Heating Contractors phone numbersClick up if you have successfully reached Williams & Son Heating Contractors by calling +1 (585) 392-7740 phone number 0 0 users reported that they have successfully reached Williams & Son Heating Contractors by calling +1 (585) 392-7740 phone number Click down if you have unsuccessfully reached Williams & Son Heating Contractors by calling +1 (585) 392-7740 phone number 0 0 users reported that they have UNsuccessfully reached Williams & Son Heating Contractors by calling +1 (585) 392-7740 phone number
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Williams & Son Heating Contractors emailstami@williamsandsonheating.com94%Confidence score: 94%
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Williams & Son Heating Contractors address3763 Latta Rd, Rochester, New York, 14612-2815, United States
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Williams & Son Heating Contractors social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 18, 2026
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