Placed an ordered on 15/6/10, made payment, received order confirmation email and confirmation email saying order in process. No delivery. After 10 days waiting I replied to email address given. I emailed twice and sent daily messages via there site asking for an update on delivery. Heard nothing. I then asked for a refund. Heard nothing. I have now asked for them to contact me asap or I will go to watchdog. Heard nothing. I am posting this and going to watchdog. Unbelievable!