Half Price Books review: Shipping for online purchase order#00473869

I ordered a book as a gift on 4/23/25 and paid via credit card.
The book was not received.
I have called and emailed Half Price Books. Iwas given a usps tracking number 42098052924199999096306360022 which showed the book was delivered.
Shipping did not include insurance, so usps will not allow me to file a claim, Half Price Books will not issue a refund.
My complaint is that Half Price Books is negligent in not delivering the book with proof of delivery or insurance, which may have cost a few dollars extra, but I would have PAID for that insurance as opposed to losing my money completely.