Guitarfetish
Reviews and Complaints

I recently made a purchase from GuitarFetish and unfortunately, my experience was not a positive one. I ordered an ash strat body and was excited to unbox it and put it together. However, when I went to put the neck in the pocket, I noticed that the pocket was cut at an angle. This means that the strings will never be centered and it's impossible to fix because you can't uncut wood.

My first red flag was that there was no customer service phone number. I had to email them and wait for a response, which took longer than I would have liked. When I finally heard back from them, they told me that I could pay shipping twice to return it, but they wouldn't exchange it for the same body with a straight, proper cut neck pocket. Instead, they offered me store credit. What good is that? If I don't have a body that works, I don't need any other parts, now would I!

I was extremely disappointed with GuitarFetish's customer service and lack of quality control. I hope that others read this review before they decide to do business with them. It's not worth the risk of getting ripped off. Save your money and go to a real parts place like Stratosphere.

I recently bought a J style bass kit from GuitarFetish and I have to say, I was pretty let down. I had been searching for the perfect kit for months and unfortunately, I was misled by some reviews from other companies into using GuitarFetish. The Paulownia body and maple neck with "rosewood" fret board sounded like a great combination, but the end result was disappointing.

First of all, the grain filler job was sloppy and poorly done. There were dents and dings all over the body, including a noticeable dent on the front. It was clear that the kit had not been handled with care during the shipping process.

But the biggest disappointment was the "rosewood" fret board. It turns out that it was actually reengineered rosewood, which they don't mention anywhere on their website. I only found out because I saw it mentioned on a competitor's website. This was a major letdown for me, as I was really looking forward to the feel and sound of a real rosewood fret board.

Overall, I would not recommend buying from GuitarFetish unless you want to waste your money. Their products are subpar and they don't even provide return shipping on their faulty items. Save yourself the trouble and look elsewhere for your guitar needs.

I recently got myself a guitar body from GuitarFetish, and I was pretty excited to try it out. However, when I received the product, I noticed that the neck pocket was too large for standard Fender necks. It measured 57 mm, which was a bit too much for my liking. I decided to contact their customer service team and they asked me to send the body back.

After a few days, I received a response from them saying that the pocket was actually the right size, and they charged me return shipping on the refund. I was a bit disappointed with their response, as I knew that the standard neck pocket on Fenders is 55.5 mm, and GuitarFetish said their necks are 56 mm. I told the service representative that it was too loose, but he insisted that I could shim it. I explained that shimming it would kill the sustain, but he said that it was a lower quality body, so that was as good as it gets.

I was really disappointed with the way they treated me as a customer. I was dissatisfied with the product, and their response was not helpful at all. The body would have been nice, but when the company treats a dissatisfied customer this way, I will never buy anything from them again.

Another thing that bothered me was that there was no phone number to call. I couldn't talk to anyone directly, which made me feel like they were trying to hide something. In my opinion, this is a sign of crooks, and I would advise anyone to stay away from GuitarFetish.

Overall, I was really disappointed with my experience with GuitarFetish. The product was not up to my expectations, and their customer service was not helpful at all. I would not recommend this company to anyone, and I will never buy anything from them again.

I recently got myself a paulownia tele body from GuitarFetish's clearance section. It was listed as "blemished" and had some nicks and sanding marks, which was true. However, what they didn't mention was that the neck position route was cut wrong, making it impossible to mount the neck on straight. It's out by 1/16th of an inch, and when the low E string hits the nut end of the bridge, it's not even on the neck! I wonder if they knew about this issue, which is why it wasn't routed for bridge and string hole mounts. It's a shame because I was planning to get a Slick SL 60 from them, and my kids were going to buy it for me as a Christmas present. But now, I have to look for another option.

On top of that, I own a house in Bradenton, FL, and I'm planning to visit Sarasota in a few weeks. I might stop by GuitarFetish and say hello to them in person and return this piece of garbage to them rectally. It's frustrating to receive a defective product, especially when you're excited to use it. I hope they improve their quality control and provide accurate descriptions of their products to avoid disappointing their customers.

I've been a loyal customer of GuitarFetish for more than ten years now. They're like the Harbor Freight of guitar parts, offering affordable options for those of us who don't want to break the bank on our musical hobbies. However, I've noticed that their onsite descriptions, quality control, and customer service have been slipping lately.

Just the other day, I received an unfinished body with the binding torn off. The description on the website said that these were "In Production" factory products that were assembled and ready for final finishing. It didn't mention anything about having to replace the binding myself. I was pretty frustrated, so I called up customer service to see if they could help me out.

Unfortunately, the response I got wasn't very helpful. The representative told me that there was a big disclaimer on the page that explained everything about the status of these parts. They said that these were final sale items, and that I could source binding from other online vendors like Amazon and Stew-Mac. But when I went back to the website to look for the disclaimer, I couldn't find it anywhere.

Overall, I'm pretty disappointed with GuitarFetish's customer service in this situation. I don't think I'll be doing business with them again in the future. It's a shame, because I've had some great experiences with them in the past. But if they're not going to take responsibility for their mistakes and provide good customer service, then I'll have to take my business elsewhere.

So, I heard a lot of talk about GuitarFetish and decided to give them a try. Unfortunately, I was pretty disappointed with what I got. I bought a few Abalone inlay necks for my Stratocaster and Telecasters, but they turned out to be pretty dry and bleached. And to make matters worse, they split when I tried to install screws! Not good at all.

I also decided to try out one of their build-your-own Hollow body kits, but that was a mistake too. They talked a big game about putting in some elbow grease, but it just wasn't worth it. I ended up finding some really nice assembled guitars on eBay for less money than what GuitarFetish was charging for their kits. And the best part? I didn't have to do any of the work myself!

But the real kicker was when I tried to return the necks and the kit. After grinding and filing the neck down for over a month, I still couldn't get it to fit properly. And when I contacted GuitarFetish about returning the items, they just said they don't accept returns. So now I'm stuck with two useless necks and a Hollowbody guitar that's basically firewood.

Needless to say, I won't be buying from GuitarFetish again. I've even deleted their website from my home screen. I had plans to build new guitars every month, but that's not happening anymore. It's a shame, really. I was hoping for better quality and customer service from them.

So, I ordered a neck from GuitarFetish and the first one I got was already returned by someone else. I could tell because the replacement neck came double boxed, but the first one was just crammed into a single box with some bubble wrap. And to top it off, the first neck had a dent on the back. Not cool, man.

So, I returned both necks and got a replacement, but this one had frets that didn't go all the way across the fretboard. That would have been a disaster if I had used it because the low E string would have snagged on the fret ends. So, I returned that one too.

But now, GuitarFetish has blocked me from accessing their site and buying anything. What's up with that? I didn't do anything wrong, I just wanted a decent neck for my guitar build.

And speaking of guitar builds, I also ordered a top of the line body from them. But when I got it, the neck pocket had two sides that were milled to less than a 90-degree angle. I couldn't return it because I had already put hardware onto the body. So, I had to chisel the two bad sides to a 90-degree angle so it would accept the neck properly. What a pain in the butt!

So, if you're looking to build a nice guitar, I would stay away from guitarfetish.com. They don't seem to care about quality control or customer service.

I recently purchased a Slick SL54T from GuitarFetish and unfortunately, I was extremely disappointed with the quality of the frets. They were so badly damaged that the strings scratched and scraped up and down them when I tried to bend notes and use vibrato. It was like playing on sandpaper! Almost all the frets had divots and indents, making the guitar completely unplayable.

To make matters worse, the customer service at GuitarFetish was terrible. I tried to contact them to request a refund, but the only way to reach them was through email. When I finally got a response, the person on the other end was unhelpful and told me to take pictures of the damaged frets if I wanted a refund. I couldn't believe it! Any other instrument company would have given me a refund without question if I was unhappy with my purchase. But not GuitarFetish. They wanted me to prove that there was something wrong with the guitar before they would even consider giving me a refund.

I'm afraid that even if I did send the guitar back, I wouldn't get a refund. These guys are nothing but thieves and lowlife liars. I spent $250 on a completely unplayable guitar and I regret it so much. I could have gotten a Squire for $200 from Sweetwater with fantastic customer service.

In conclusion, I strongly advise against buying from GuitarFetish. These con men lowlifes will only give you a headache and a guitar that's not worth the money you paid for it. Save yourself the trouble and go somewhere else for your musical needs.

Yo, listen up! If you're thinking about ordering from GuitarFetish, you gotta be careful with those discount codes. They don't just automatically apply, so make sure you enter them in yourself. I made that mistake and ended up missing out on some sweet deals. I sent them an email right away asking if they could still hook me up, but all I got back were some robot responses. They said they were super busy and to give them a few days to get back to me. But when they finally did respond, they said it was too late and I was out of luck. I even tried emailing some other addresses, but it was the same story. They were too busy to help me out. I asked to talk to someone in charge, but I haven't heard anything back yet. So, if you're thinking about ordering from GuitarFetish, just be careful and maybe consider checking out some other companies instead.

I gotta say, I've had some experience with GuitarFetish and it ain't been too good. I ordered 6 of their tele bodies, the so-called "better" XGP ones, and wouldn't you know it, 5 of them had some kinda defect. I sent 2 of 'em back and they wouldn't even refund my shipping costs! Can you believe that?

Their website is all full of hype about how they got the best stuff on the market, but let me tell ya, don't believe it for a second. I been workin' on guitars for 35 years and these guys act like I'm the problem. Ain't that just the way?

If you're lookin' for a cheap guitar, don't waste your time with GuitarFetish. You're better off gettin' an Epi or a Squire. I done work for folks who brought me them Xavier GFS guitars and let me tell ya, they're total junk.

Now, if you gotta put together your own ax, go to AllParts. Yeah, it might cost ya a little more, but at least you know you're gettin' top quality stuff and none of them lies or frustrations.

Seems to me like GuitarFetish mostly appeals to them Beavis Butthead types who think they can "build" a guitar with nothin' but a screwdriver and a soldering iron. But let me tell ya, cheap guitars ain't good guitars. Ain't nothin' to be proud of.

You're better off savin' your money and gettin' one good high quality instrument that'll inspire you to play instead of some Chinese junk that you'll trade off next week. Don't be fooled by the cheap price, 'cause you get what you pay for. I know I won't be fooled again.

I placed my order with them October 23, and it is now November 10 and I still have not received it. I have not even been given any kind of update from Guitarfetish.com, even though I have contacted them twice about it.

When I contacted them, Sam was the person that responded. Sam did not make any attempt to answer any of my questions. All Sam did was copy and paste his previous response to me from the previous emails. What is frustrating about that is I contacted them weeks apart.

Copy and pasting a response, that actually has no real answer in it is just plain laziness.

I am not asking for the world here. I just want my order fulfilled, and I would like some sort of time frame as to when they will fulfill it.

The products are actually pretty good (GFS brand), but the shipping fees are becoming more expensive, and the fulfillment times are become slower and slower with increasingly worse customer service in my experience.

After this there is a good chance I may not be doing any business with them again, which is unfortunate.

I made an order and later it got cancelled.
I contacted GuitarFetish and had an unpleasant conversation with their rep, that person was absolutely ridiculous and unprofessional.
They said that my item was no longer in stock but they were not able to explain why not in stock items were still advertised on their site!
I asked for their phone number and they said that they don't have one and I can contact them only via email. It's 21st century and they don't have a phone number! Are you kidding me?
Anyway, I asked for a refund and since then never heard anything back. This is a fraud, stay out of it!

I bought guitar and some accessories from the company www.guitarfetish.com. I received only guitar and no sign of the parts. I was a little bit confused and decided to ask the seller about it. He told me that it was mistake and they would check the order and contact me soon. I waited 3 days and still no news from them. I still don’t understand what it was and what to do now.

I contacted this company before ordering and got no reply. They shipped the item and never replied to any of my emails. I have had one response from someone named Drew who apologized and was unaware of what my query was. My query was sent by email to [protected]@guitarfetish.com and also by using the online form on their website. I'm not happy with the way they dealt with my query and i like in United Kingdom. There are five links to contact the company about various problems and none of them had the common courtesy to reply. Also there is no contact number on the website although i managed to find one through a google search. I felt that they were very unhelpful and don't seem to take the service aspect very seriously, although they claim " We are always happy to answer ANY questions regarding any of our products."

I ordered a product from the site guitarfetish.com. It was easy to make an order but when it came to paying for the purchase an error occurred and a message appeared that payment was not confirmed. So, I thought that it is a bank error and paid one more time. Then I found out that I made double payment! Thus, I decided to write an e-mail to the sellers. And what do you think they answered me back? I didn’t get any response from them.