I signed up with this company in June, and have paid them $1933.00. First they didn't even get my routing number right after assuring me they knew it. Three months in I upgraded. I was told I would get delivery confirmation in Dec, but when I called I was told I need to pay the difference of my upgrades. (thanks for the heads up huh?) In Jan I was given a shipping date of march 15th.
Oh, by the way, they base your shipping date on your paymnent history and yearly income. March 15th... no cpu "We're having shipping problems with Dell." They offered me a Hp with some better upgrades. GREAT! ok your shipping date has been moved back two weeks. 31/2 weeks later no cpu... I call... gee we are have shipping problems with HP too. My third shipping date Aug 27th, and I have recieved nothing but paper and promises. I was also told that the cpu would be ordered at the time I'm given my shipping date. Anybody with any common sense knows even when dealing with bulk orders (as gcf does) that an order in Jan should be ready in the coarse of roughly two months. I honestly believe that no order had ever been placed. If it was then what kind of a mickey mouse biz are they?
Eleven months into the program and nothing on my credit report. They haven't even improved my credit score! Every time I call (about twice a week) they change the story a little on me. It's like they're just telling me what I want to hear to satisfy me at the moment.
After calling them and asking them to take several, in progress, items off of my payment listing they say that the system is automated and they can't take it off. Oh but it doesn't affect your credit that's normal. Then I explaind to them that I had a lender looking at my online report and was offering me a loan if they would take those off. "No" was my anwser. This company has a very nasty habit of leading people on instead of being honest and saying this is not a quick program and you wont get anything out of it anytime soon. I plan on completing this program because I was more interested in the good credit then the merchandise. (all in all I will be paying over $2500 for a cpu that retails for about $1000 in my neck of the woods).
A rent to own store is cheaper and less hassle. DO NOT START THIS PROGRAM IF YOU HAVEN'T ALREADY. If you have then stick with it and don't let them win your hard earned money!
The complaint has been investigated and resolved to the customer’s satisfaction.