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Greenfoot Energy Solutions
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3.4 13 Reviews 2 Complaints
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Greenfoot Energy Solutions Reviews 15

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Greenfoot Energy Solutions We have used Green Foot for three jobs in our home in the past few weeks

We have used Green Foot for three jobs in our home in the past few weeks. We certainly recommend this company. *** was very professional when he visited our home and gave us quotes for the work, and also very helpful with additional information. All three crews that came and worked were very diligent with COVID rules and all three crews did an excellent job and also cleaned up after they finished, so no extra work left for us.

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E. Cremin
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I'm very pleased with the service provided by Greenfoot salesman and installers of heat pumps. The salesman listened to me and offered solutions to my needs, providing me with estimates on several solutions to my needs. The two installers who installed three heat pumps in my home were courteous, professional and efficient, even on the hottest days in August, 2022. Thanks for service and followup.

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L. Tremblay
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Our Heat Pump was installed by Kris and Aaron today. Oct. 24, 2022 excellent job. They are both very knowledgeable and pleasant. Very happy with the work they did. Would highly recommend them. Harry and Gaylene MacDonald

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J. Bartoletti
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This year I had Steven, and his worker do an install for a heat pump. They were quick, hardworking, professional, personable and very willing to answer all questions. They were very good at Giving great help. I would not hesitate recommending Steven for an install. Even after the job was done, he offered to answer any questions and to help in any way he could in the future. . He realized the importance of good customer service, a vital part played in its importance on the success of any business. He treats customers like how he would want to be treated. That's the beauty of good customer service, and Greenfoot is very lucky to have him.

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S. Feeney
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Had this company in to add insulation, they did a great job, knowledgeable guys, friendly. Very happy with the work I would totally recommend this company. *** Durham Bridge NB

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Greenfoot Energy Solutions Very professional workers you could not find any more friendly and polite people showed up on time and went right to work on install very

Very professional workers you could not find any more friendly and polite people showed up on time and went right to work on install very knowledgeable and kept customer informed on everything they done and no mess to clean up when they left and salesman could not be any more helpful of what unit and heads should be installed i would recommend this company to anyone and the price was lower than other companies we had quote

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S. Runolfsson
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and *** installed my heat pump the morning of June 7th and I was in awe of their courteous and professional service. They explained everything to me in a timely manner and were also very neat and tidy. Thank you Greenfoot!

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G. Ferry
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Had my heat pump serviced this am the service men were very professional and did a good job

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A. Wintheiser
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Greenfoot Energy scheduled *** and *** to replace my existing heat pumps and they did an amazing job! They were very knowledgeable, cleaned up, and really went the extra mile when they worked in the rain to complete the job! 100% would recommend this company.

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C. Herman
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and *** did a great job of installing our heat pump, nice neat install, arrived when they said they would and explained everything to us, would highly recommend them. *** and

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Greenfoot Energy Solutions Greenfoot Energy Solutions is a Superb Team to have a heat pump installed by

Greenfoot Energy Solutions is a Superb Team to have a heat pump installed by. From making an appointment to the install day. Such a Great and Professional company and employees. On install day the team arrived, gave a estimate of the install duration, cleaned up after they completed the job and finished in the estimated time given. Very Pleased with the work from start to finish. Thank You guys so much, We love our Heat Pump! Highly Recommended!

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H. Koelpin
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and *** from Hanwell, NB installed our much needed Heatpump today, July 22, 2022. Both were very friendly, efficient, and professional. They gave us lots of information re the heatpump and of course we had lots of questions and *** was very informative with his answers. Went over the paperwork with us and explained in full how the remote worked. They left us very much at ease and told us not to hesitate to call the office if there are any other questions that may come up after today. They were both very polite and cleaned up well after doing the work. We would recommend them highly to any of our friends. Thanks again

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F. Erdman
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Great Job, great crews. Very professional, very polite guys who obviously take pride in their work. They all spoke very highly of the company and the owners, which means a lot. From start to finish we are impressed and will recommend Greenfoot Energy to all.

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V. Glover
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Absolutely 100 % satisfied ! The people installing my heatpumps : professional, friendly and kind. Thank you so much ! It took a very short period of time to feel the cooleness. Ahhhh nice :)

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J. Murphy
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We had Greenfoot Energy do spray foam insulation in the roof of our garage in June 2022 and put in a heat pump in the same garage in August 2022. The crews were very friendly, professional and competent doing both jobs. We were very happy with the end results and would not hesitate to recommend Greenfoot for either of these energy solutions.

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Greenfoot Energy Solutions My name is ***

My name is ***. I had heat pump installed with Green Foot Energy Solutions in my semidetached house in Cole Harbour. Two Technicians *** & *** came in the morning at 9.00AM They were very efficiennt and friendly. They installed 2 heat pumps in about 8 hours. They explained how to operate the pumps. They were very knowledgable and cleared all our doubts. Both pumps are woprking very good now. I will recommend Greenfoot Energy Solutions to all my friends and colleagues.

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C. Leuschke
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The workers that worked on my home were very professional and courteous . They were very conscientious of the job they do and of the homeowner. I would gladly hire trhem again Thank you for caring. ***.

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B. Beatty
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Bruce and Josh from Moncton installed our heat pump in our home in Saint John, New Brunswick. Great service! Very helpful and efficient. Thank You, Bruce and Josh! Job well done!

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U. Kuhlman
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Service for heat pump not working for 9 days has been terrible. Can't get an appointment from anyone in the company and they never return calls. New heat pump installed in August in PEI.

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M. Stiedemann
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Just had our heat pump replaced. We were very pleased with every aspect of doing business with Greenfoot Energy in St. John's, Newfoundland. Service from everyone we dealt with at the company was just exceptional! The workers were very knowledge, pleasant and courteous. The price was reasonable and the heat pump works great. Would highly recommend.

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Greenfoot Energy Solutions Excellent professional service from the first contact until completion of the installation of our two heat pumps , The consultation with Evan

Excellent professional service from the first contact until completion of the installation of our two heat pumps , The consultation with Evan was very helpful in the decision of placement of the units and he was very quick to return the quote for the job. Leanne at the office was really great to work with and also very quick to reply to my emails. Installation day the technicians were very friendly and did a very professional installation of both units and were very informative with explaining the operation of the heat pumps

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Greenfoot Energy Solutions Called to have my new garage spray-foamed inside

Called to have my new garage spray-foamed inside. Waited a little over a week for an estimate. Representative came here almost to the minute on appointment day. Called before arriving as I share a driveway and it can be confusing. He did his measurements and explained what type of foam to be used and where it would be applied. We agreed that he would get me a price and I preferred to receive a text message. Almost three weeks now and no reply. I see their trucks go by here regularly, including the sales rep? Bit of a waste of everybodys time.

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Greenfoot Energy Solutions ***, **** & **** from Greenfoot insulated my attic for me in December

& *** from Greenfoot insulated my attic for me in December . I am very pleased with the work that they did. They arrived at the scheduled time, were very professional, courteous, completed the work in a timely manner & cleaned up after themselves. My house is now much warmer & the insulation has solved the condensation problem we had on the upstairs ceilings. The amount I paid to have this work done was very reasonable. I would highly recommend Greenfoot Energy & will hire them for further work I need to have done. Bernice ***.

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Greenfoot Energy Solutions *** from Brackley PEI is an asset to your company

from Brackley PEI is an asset to your company. *** came and cleaned our heat pump system and was informative, polite and cleaned up as he was cleaning our unit, while explaining exactly what he was doing. After just having my mom pass away I was not sure I could deal with having someone in my home while morning my loss, but *** was very kind and understood what I was going through and he did his job on a very professional level. His kindness was appreciated and goes a long way to speak for the Green Foote Company here in Brackley PEI. Thanks ***.

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Greenfoot Energy Solutions This year I had Steven, and his worker do an install for a heat pump

This year I had Steven, and his worker do an install for a heat pump. They were quick, hardworking, professional, personable and very willing to answer all questions. They were very good at Giving great help. I would not hesitate recommending Steven for an install. Even after the job was done, he offered to answer any questions and to help in any way he could in the future. . He realized the importance of good customer service, a vital part played in its importance on the success of any business. He treats customers like how he would want to be treated. That's the beauty of good customer service, and Greenfoot is very lucky to have him.

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Greenfoot Energy Solutions *** and **** from Hanwell, NB installed our much needed Heatpump today, July 22, 2022

and *** from Hanwell, NB installed our much needed Heatpump today, July 22, 2022. Both were very friendly, efficient, and professional. They gave us lots of information re the heatpump and of course we had lots of questions and *** was very informative with his answers. Went over the paperwork with us and explained in full how the remote worked. They left us very much at ease and told us not to hesitate to call the office if there are any other questions that may come up after today. They were both very polite and cleaned up well after doing the work. We would recommend them highly to any of our friends. Thanks again

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Greenfoot Energy Solutions Greenfoot Energy Solutions has been paid in full by the finance company and now there's no Service Yetti available for me

Greenfoot Energy Solutions has been paid in full by the finance company and now there's no Service Yetti available for me. A *** 12000BTU Installed November 29/21, broken down by 2:45am December 8/21. Called for service. Informed I was not to expect a call back regarding service for a minimum of 24hours more likely 48 hours and by the way, we don't have too many technicians in New Brunswick so it will be a minimum of 2-3 weeks wait for a service tech to come out. STAY AWAY. FAR FAR AWAY from this company. great sales people but very hostile environment for service/repair. I would expect much, much better from this company for a purchase that is only 9 days old. OH! I just recieved an email stating " the parts have been ordered, expect lengthy delays in repair service". Hey guys, I'll take it off the wall, come pick up your garbage, pay back the $4222.85 issued from Finance It on my behalf and we're done. I'll eat the 5 hours of wages lost regarding the installation and, I'LL GLADLY MOVE ON. Sincerely, ***, NB.

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Greenfoot Energy Solutions I had my heat pump installed in August

I had my heat pump installed in August. Everything from the quote to the installation were great. The trouble lies after the installation when you need service or the unit doesn't work properly, I have been calling and asking for someone to come have a look at my unit since September, Finally in November they sent someone to meet me at my house and he admitted to me he was not a service technician and perhaps it was the batteries in my remote. I have had to do a couple of hard resets to the unit. Still no service person has shown up after numerous calls. A couple of storms ago, the way the wind blew my unit out side got completely covered so of course it stopped working, I called and spoke to a receptionist and she told me if it was froze up to pour hot water into the until until the ice melted then restart the unit. About 40 Gallons of water later had the unit unthawed. She had assured me that I would receive a call from a technician to come have a look. 2 Weeks later still no call, i called back and her response was very frustrating. She told me that heat pumps are not made for this type of weather and that they are not covered under warranty in the winter.. I am at the end of my patience with this company, i am strongly considering pulling the unit and going with another company.

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Greenfoot Energy Solutions Greenfoot installed a *** 12,000 BTU heat pump in my house on Prince Edward Island on January 28th, 2022

Greenfoot installed a *** 12,000 BTU heat pump in my house on Prince Edward Island on January 28th, 2022. When they did the original assessment, they assured me that a 12,000 BTU heat pump would be sufficient to heat the 600 square foot area that I wanted to heat during winter. Bottom line, it doesn't. If the temperature drops below -5 degrees Celsius the heat pump performs very poorly, even when it's cranked up. I wake up freezing cold with the area in question at about 16.6 degrees Celsius, which is only 62 degrees Fahrenheit, far less than room temperature. It took Greenfoot over a week to suggest a reboot (it didn't work) and almost a month and many phone calls to get anyone from Greenfoot to even come out and test the heat pump. When they finally did, a technician assured me that the unit is fine and was cranking out plenty of heat. The problem is, it's not fine, and it doesn't crank out plenty of heat, not even enough to heat a tiny space in winter time. I made my concerns known to Greenfoot for about the fifth time on Thursday, March 10th, explaining to the customer service representative that if the unit won't heat the small square footage in the winter time, why didn't they recommend a larger unit, for example 15,000 BTUs? She acknowledged that I made several good points and said she would pass on my concerns to someone higher up and I would be getting a call soon. Well, it's been three business days now and nothing. Since I got my heat pump as part of a provincial government grant, I suppose I have no choice but to call the government this week and tell them about my bad experience. Aside from the poor customer service, if they tell you a certain size heat pump will heat a small portion of your house in the winter, and it doesn't, that's a problem. Totally unimpressed with Greenfoot.

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Greenfoot Energy Solutions Complaints 2

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Greenfoot Energy Solutions Greenfoot Energy Solutions Inc

Greenfoot Energy Solutions Inc. is not good. Our heat pump stopped working in November and we called them. They sent someone on December 1st and said it would be fixed in a week. But three different guys came and visited us five times and we still have no heat. It's now mid-February and we're still freezing. We're not happy with their service. *** & *** Cooling

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Greenfoot Energy Solutions We bought a 4-port *** 4MXL36 AURORA cold-climate mini-split heat pump Supply and install, complete with 4 wall mounted indoor heads from

We bought a 4-port *** 4MXL36 AURORA cold-climate mini-split heat pump Supply and install, complete with 4 wall mounted indoor heads from Greenfoot Energy Solutions Inc. on May 23. We are not happy with our purchase because it doesn't work as promised, and the service standards to maintain and repair the unit we were promised at the time of sale have not been delivered as promised. On January 15th, 2022, the outdoor unit stopped working completely. We tried to contact *** but couldn't reach them until January 17th. A technician came on the 18th and put some additional refrigerant in the unit, and it started working. But it stopped working again on January 22. We left a private note on ***, and a technician came again and needed a part. The part came, but it was the wrong part. We have heard nothing from the company since. When we call, we are told someone will call us back, but no one calls back. We have been without a working heat pump for 30 days now. The owner of the company told us that after the part was fixed, we would no longer be welcome as customers of ***.

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Is Greenfoot Energy Solutions Legit?

Greenfoot Energy Solutions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Greenfoot Energy Solutions to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Greenfoot Energy Solutions is known for their high standards and safety. If you're thinking about dealing with Greenfoot Energy Solutions, it's wise to check how they handle complaints.

We found clear and detailed contact information for Greenfoot Energy Solutions. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Greenfoot Energy Solutions has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Greenfootenergy.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Greenfootenergy.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Greenfootenergy.ca you are considering visiting, which is associated with Greenfoot Energy Solutions, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Greenfootenergy.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The greenfootenergy.ca may offer a niche product or service that is only of interest to a smaller audience.
  • Greenfoot Energy Solutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Greenfoot Energy Solutions

Screenshot Greenfoot Energy Solutions
Greenfoot Energy Solutions is a leading provider of energy-efficient solutions for homes and businesses. With a commitment to sustainability and reducing carbon footprints, the company offers a range of services that help customers save money on energy bills while also protecting the environment.

One of the key services offered by Greenfoot Energy Solutions is home energy audits. These audits are designed to identify areas of the home that are wasting energy and provide recommendations for improvements. By addressing issues such as air leaks, insulation, and inefficient appliances, homeowners can save money on their energy bills and reduce their impact on the environment.

In addition to home energy audits, Greenfoot Energy Solutions also offers a range of other services, including insulation installation, air sealing, and HVAC upgrades. These services are designed to improve the energy efficiency of homes and businesses, reducing energy consumption and lowering costs.

Greenfoot Energy Solutions is committed to using the latest technology and techniques to provide the most effective solutions for its customers. The company's team of experts is highly trained and experienced in energy efficiency, and they work closely with customers to develop customized solutions that meet their specific needs.

Overall, Greenfoot Energy Solutions is a trusted provider of energy-efficient solutions that help customers save money and protect the environment. With a focus on sustainability and innovation, the company is well-positioned to continue leading the way in the energy efficiency industry for years to come.

Overview of Greenfoot Energy Solutions complaint handling

Greenfoot Energy Solutions reviews first appeared on Complaints Board on Jun 18, 2023. The latest review We have used Green Foot for three jobs in our home in the past few weeks was posted on Jun 20, 2023. Greenfoot Energy Solutions has an average consumer rating of 1 stars from 15 reviews. Greenfoot Energy Solutions has resolved 0 complaints.
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  1. Greenfoot Energy Solutions Contacts

  2. Greenfoot Energy Solutions phone numbers
    +1 (844) 213-2471
    +1 (844) 213-2471
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  3. Greenfoot Energy Solutions emails
  4. Greenfoot Energy Solutions address
    43 Driscoll Crescent, Moncton, New Brunswick, E1E 4C8, Canada
  5. Greenfoot Energy Solutions social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Greenfoot Energy Solutions Category
Greenfoot Energy Solutions is ranked 18 among 44 companies in the Sustainable Home and Construction category

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