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Grand Canyon University [GCU]
reviews & complaints
Grand Canyon University [GCU]
reviews & complaints

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211 complaints
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Grand Canyon University [GCU] reviews & complaints 81 - 120

Grand Canyon University [GCU] complaints 211


Grand Canyon University [GCU] - online course

I signed up for online course and I logged into the GCU orientation one time. Thought to myself this is stupid and that was the end of it so I thought? And they started calling me and sending me letters saying I owe them $2000 and I told him to get bank I'm not giving anybody $2000 for the orientation class. Now they have put me in collections on credit bureaus.

Nov 26, 2019

Grand Canyon University [GCU] - financial aid disbursements

Grand Canyon university I would not recommend l! I had loans to post in October but never seen my pell grant post do I called my counselor several times and he kept telling me everything was ok my pell was on the way! Last week I found out I was missing a updated fasfa. He should have been told me this! I updated my fasfa and got everything processed and I'm still waiting on my pell grant. You literally have to drag information from these counselors about your aid. I'm looking for another school this is very poor communication and it seems they just don't care! I am constantly checking the portal this is stressful

Update by Topnotch229
Dec 02, 2019

Still waiting

Nov 12, 2019

Grand Canyon University [GCU] - refused to work with my during my illness

Like many others here I too had a horrible experience with GCU. I fell ill during my final courses of the program with only 8 credits left, and despite many attempts the school refused to work with me during that time. My adviser was fully unaffected by my pleas for more time to recover from surgery and I was forced to withdraw. Now that I am healthy and able to return the school has "updated the program" and I now need an additional 18 credits (instead of 8) and an additional year, plus the additional thousand of dollars to complete. I was told I could either comply with their demands or forfeit the thousands of dollars and time I have already dedicated to this program. For any organization, much less a faith based one to gouge people in this way is truly disappointing.


Grand Canyon University [GCU] - transfer credits

Gcu When I enrolled in GCU I was as all students do shopping around for the best fit. GCU offered me 56 credits to transfer in 3 years ago. First I was told my last 3 classes and tuition fees to the...

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Nov 11, 2019

Grand Canyon University [GCU] - doctoral program

I have been attending GCU since 2011 and was able to maintain my GPA and degree for the past 8 years. Since I did not get the support I needed during my doctoral degree I had to drop out. My academic adviser was inconsistent with the information she gave regarding instructors, GPA's and academic probation. The instructors who graded my work gave no insight on how to better my grades. There were no resources for the doctoral degree to help me improve my writing skills. I would have benefited from 1-1 contact or someone I could actually talk to who would help guide me through my work. The course work would take days to complete and then I would get a D or F as a grade. I begged my adviser for help and ways to problem solve so I didn't have to drop out. I am extremely disappointment in the doctoral program at GCU.
I am getting a ton of voice calls now that I owe money!


Grand Canyon University [GCU] - financial aid disbursements

Well my financial aid came in and they charge me 5958 my loans came in 9500 plus 2887 plus 1900 gcu retention they send me a stipend of 1629 when was supposed to be 8329. I recommend getting a lawyer when you see this when I call the counselor she told me oh I'll check and I told her nothing to check 4 years [protected] loan plus 2887 pell and 1900 gcu retention and charge 5958 and send stipend 1629.

Nov 04, 2019

Grand Canyon University [GCU] - grand canyon university doctoral program bait and switch

Non credit doctoral continuation classes for 7 years. I've been working on my dissertation for 10 years. I was supposed to be done long ago. But I had 4 different chairs, that had different ideas of how I should complete my dissertation during credit and non credit classes. I was continually led on about being close to completion by all 4. Grand Canyon needs to be stopped from leading students on. Please contact me at [protected] Thanks

Nov 01, 2019

Grand Canyon University [GCU] - tuition reimbursement

I notified the school I had not received my tuition reimbursement on multiple occasions. They finally recut the check. I again notified them a week later I had not received the check. They said I had to wait 9 days. Upon waiting more days I still had not received over 3, 054 check. I notified again. This time someone had forged my signature. Had to ask for it to be filed as fraud. Now the school refuses to give me any updates to move the situation along. They will not give me anyone's Information aside from one school person to talk to. She won't provide me any information or follow up. She only tells me to call the bank who cannot talk to me because I'm just the payee. The institution is the claimant. I have all of the emails as evidence. I've done everything in my power and the school refuses to give me any information on the money that they took from the federal government and refuse to release or give me any information on.

Grand Canyon University [GCU] - lying and scamming students

They told me they were accredited in SC and they were not. I didn't know until the week I started the classes and when I found out I immediately called. And since I had finished the week's school...

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Grand Canyon University [GCU] - doctoral program

During the doctoral stage, the dissertation chair/professor has 14 days to respond to the student regarding any changes to be made and progress on the working document. The assigned professor will wait until the 14th day to respond or later then 14 days up to three weeks one time to respond to the said student. This delays the gradation date and further completion of the dissertation. After financial aid runs out past the graduation date, the student is then required to take continuation classes paid out of pocket to complete the dissertation.
This is the method that GCU uses I believe to delay graduation and gain further funds into their pocket. They should have professors assigned fewer papers to read so that reponses can be quicker say one week. I have contacted the counselor several times and the only response is the 14 day turn around. I am in my second doctoral course and already the professor has missed 2 turn around dates, past the 14 days.

Oct 18, 2019

Grand Canyon University [GCU] - stipend/refund

Hey, So I started school Sept 19th. my counselor called me towards the end of September (around the 26th) and told me to look out for my stipend. I waited and then called the school because I felt...

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Grand Canyon University [GCU] - graduate program

Graduate program is great, until the dissertation portion. It is clear that GCU wants to string its students along for the financial benefit of the university instead of assisting students. Adjunct faculty are provided for the dissertation process and that piece of the faculty doesn't know about GCU or dissertation writing. I took 16 weeks of classes to get someone who said they read my dissertation draft. they said I was 'on my way.' When I asked for specific feedback, it was clear that they had not read the document and knew very little or nothing about k-12 education as had been promised to me. After complaining I was provided with a second, and then a third unknowledgeable chair for my dissertation. Each taking two to three weeks to pretend to read my work. The only consistent thing about GCU is the demand and calls for money...

Sep 12, 2019

Grand Canyon University [GCU] - unethical behavior

I am a freshman 2019, I arrived at GCU full of good expectations since this university boasts a lot of its Christian values, the safe environment and the brotherhood. This happens only if you are white. I am Mexican and since I arrived I suffered discrimination and I was left alone. my roommate took out his mattress and his things for not wanting to be with me, I made fun of my accent when speaking English and nobody cared. It's a lie that leaders and counselors care. CGU just wants to be paid all semester. Notify the month of being there that I do not want to be alone, depressed and relegated and that I would go back to my state. They don't care and I find it unfair to pay for the entire semester if I'm not going to attend. I don't see the help and compassion that GCU and its community claim to have.
If you are Latino, DO NOT GO THERE.

Aug 06, 2019

Grand Canyon University [GCU] - disingenuous information. false advertising by reps, against me and the dept. of education

Non transferrable credits
Lie to get your financial aide. They allow you to use your financial aide even if you can't attain a degree.
Reps. Who give wrong information after you signed the dotted line..have no knowledge of what you are signing when it comes to aide. They screw they government as well by putting students in financial harm to loans you can never pay back b/c of education that you can't achieve through this institution. They lie. And use scare tactics when you need time off from school. As a online student, my bill to the dept is the same as a on campus student. They got me good and now i cant move on. Untransferrable credits they lied about. I tried contacting some one no return calls after 1 conversation.
Financial aide mill is what they are.

Aug 03, 2019

Grand Canyon University [GCU] - doctorate program

Grand Canyon doctorates Program is was sold to me when I was told that at the end of the program I would have completed my course work. This was not the case. We were required to go to the Grand Canyon to work on our dissertation but when assigned a chairperson there is always something wrong with the work done at residence. If you sat out a semester you would be assigned another chair that changed your previous chair approval drastically

Grand Canyon University [GCU] - unethical behavior from instructors and advisors in doctor of nursing practice program

I provide freelance editing and writing services for student nurses pursuing doctoral degrees, and I have worked with many students from a variety of traditional and online university DNP programs. I have also been an adjunct instructor at several traditional universities and continue to provide writing services to medical, dental and nursing programs across the country. Over the past few years, I have received an overwhelming number of students from Grand Canyon University who have been unable to complete their DNP degrees because they cannot get their final papers approved. These students all tell the same story: they are given inadequate, contradictory, and irresponsible advising and instruction in the requirements for their projects and final papers; they have a series of advisors and reviewers, with no consistency between them, who contradict each other (and sometimes even themselves) in their recommendations and who then blame the students for not understanding the process; they are required to pay for additional extension courses every time their paper is not deemed "ready for the dean's review, " so that many of the students have taken 3 or 4 of these courses by the time they come to me for help; they are strung along in what seems to be a scam designed to get them to pay for additional courses with no intention of actually helping the students or approving their papers on a timely basis; and their approach to students is condescending and borderline abusive. I have heard this so often, and witnessed the condescension and contradictory advice given (in writing, no less) so frequently, that I feel I must alert people who are considering enrolling in the DNP program at GCU. While I can't speak for GCU as a whole, I can confidently say that the DNP program, its instructors, and particularly its advisors, are not ethical or responsible. Their goal appears to be to engage students in a never-ending series of revisions that are often unnecessary, that change from week to week, and that are often minor and even nonsensical (for example, changing every verb in the paper to past tense, even when introducing an upcoming chapter). From an editor's standpoint, most of the advisors seem to have a poor grasp of grammar, sentence structure, verb tense, etc., and their feedback on student papers shows their ignorance. They are especially condescending when working with non-native English speakers. One last point: I have edited so many GCU DNP papers that I have literally seen papers that were objectively worse receiving approval before papers that were considerably better. There is no consistency and no set standard; it all appears to be arbitrary and is probably a matter of luck based on the reviewers/advisors the student happens to be assigned along the way. Some appear to be more ethical and knowledgeable than others. So please be warned: If you choose to enroll in the DNP program, be prepared to spend extra money on extension courses and private editing services, and be aware that you will not be treated with respect during the process. These people are not there to help students; they are there to string them along to prolong the approval process, likely to ensure they pay for additional courses. They disguise this fact by pretending that they have high academic standards; however, the large number of papers I have seen directly contradicts this assertion, as many subpar papers are approved before considerably better papers. Overall, I suggest getting your DNP degree elsewhere. There are plenty of programs out there. The fact that I make a good portion of my editing income off of GCU DNP students should tell you something. I realize I am negatively impacting my own business by calling attention to this program, but I am so disturbed and outraged by their abuse of students that I think it is more important to speak out right now. I just can't stomach the way these students are being treated.


Thank you, I wish I had seen this post before I enrolled. I am experiencing exactly what you stated

Thank you for your comment. I too have and am experiencing this right now in their DNP program. I was not sure if it was me or if there were others out there who felt the same way. Though very sad to hear, I am glad that I am right in my thinking and findings about what is going on in this program.

Sep 11, 2020

Please help! I am going through the same experience along with discrimination. Could we please exchange information? thank you

I too believe that I and my project are being discriminated against, in some ways. I would never recommend the GCU DNP program to anyone.

Jun 29, 2019

Grand Canyon University [GCU] - doctoral program

Coursework and support were not sufficient and I was not allowed to finish the program on a timely basis. Basically the same as described at in the Carr case, which may be a class action for doctoral candidates. Grand Canyon University is all about the profits, not about looking out for students. I do not recommend.


Grand Canyon University [GCU] - student success

This week I received overwhelming news about my course work at GCU as I was trying to get certified for a leadership license. At the point of trying to get my certification form completed, I was told that my degree didn't meet the requirements. I was shocked and livid. This was said nonchalantly and without care. I tried to get assistance from so many staff at GCU but no one was willing to help. They wouldn't even waive or substitute their own classes for another one of their programs to help get me certified. I am so disappointed in GCU because I honored my academic experience until now. I will not be able to give positive feedback to anyone about this University ever again.

Jun 10, 2019

Grand Canyon University [GCU] - mental health

I am a student at GCU at the time but I have a mental health issue and I'm trying to get out of it and tell him I can't complete the course but they're saying that I have to go thru student...

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Grand Canyon University [GCU] - stipend check

On my student ledger account, it says my stipend was posted on may 16, 2019. It has been almost 2 weeks and I still haven't gotten anything. I can't seem to get an answer from anything and this has been frustrating. I feel as though i'm being lied too and no one is telling me the truth. I never had this issue before because in the past i've gotten the stipend check within 4 days. I have bills to pay and can't keep waiting.

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