Menu
Register
Write a review File a complaint
TestKing.com Customer Service Phone, Email, Contacts

TestKing.com
Reviews and Complaints

TestKing.com's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.testking.com

Learn how the rating is calculated

1.1 1 Review 7 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

TestKing.com Reviews 8

ComplaintsBoard
M
3:54 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

TestKing.com Missinformation on test engine and no support insight

First, after purchasing one of the exams, I notice there were only 68 questions in the offering. I looked online because it seemed odd to have so few questions when other providers had over a 100 test questions that could possibly be asked in the actual exam. I tried reaching out to the support emails at least two times and received no response.

Second, I found one test question that I could verify was wrong from knowledgable sources and company facing whitepapers. The answer was plain as day in the first sentence in the whitepaper. Again, I reached out to the support email to let them know and received nothing.

I am not impressed by this operation at all. I will not trust them again for any testing needs due to the "crappy" customer service. Seriously, this is like getting that email scam from your long lost relative in Uganda wanting to share his $30 million inheritance with you. You just cant trust them.

Recommendation: Find another vendor that actually has a number you can dial. These dudes dont give a $hit about once they have your money.

Read full review of TestKing.com
Hide full review

TestKing.com Complaints 7

ComplaintsBoard
F
10:27 pm EST

TestKing.com Exam dumps

I made 2 purchases from them only to find out they are outdated such as CCNA and COMPTIA.
Wasted my time and money and if not for my friends recommending me to approach testdumps.org to get their updated material and pass guarantee services I would not have got my certifications completed.

Read full review of TestKing.com
Hide full review
ComplaintsBoard
M
12:18 am EDT

TestKing.com pmp questions

They sel questions for all proffesional certificates.
I bought from them a PMP questions and found them expired. Acording to their add they say the Qs acording to the PMBOK6 .what I found is acording to the PMBOK5.
I found 90% of their Qs related to PMBOK5 and I tell them but i did not find the respons as a proffesional and a company from them. I say to them back my money as( they say in their add you have agrantee to back your money) the product not like what they addvertise it. But they DID NOT BACK ANY MONEY . So Be Away of them

Read full review of TestKing.com
Hide full review
ComplaintsBoard
J
11:57 pm EDT

TestKing.com Broken software

I have purchased some software from Testking website and it did not work. I tried to reinstall the program but it did not help. Then I tried to install the program on my laptop which I use for work and nothing happened, it was still broken and when I tried to open the program there was only black screen. I contacted Testking and asked for a refund, but they refused and said that they don't do refunds and said that it was not their problem. What a waste of money.

Read full review of TestKing.com
Hide full review

Is TestKing.com Legit?

TestKing.com earns a trustworthiness rating of 57%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds TestKing.com trustworthy, but it’s still important to be cautious. If you are considering dealing with TestKing.com, ensure you understand the risks involved before deciding.

Testking.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Testking.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • TestKing.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to TestKing.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to TestKing.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
T
9:22 am EST

TestKing.com don't waste your time!

TestKing is just a horrible scam. I have been a long time customer of theirs for years and I have actually used their products before and been successful. Recently I decided to sign up again. I was given a practice exam that had the wrong answers. I contacted they customer care and explained that there are huge problems that they need to fix as soon as possible. I also requested a refund. I was told that they'll refund me, but I need to do something for them too. So they asked me to fix the answers to the questions for them! Well I had no choice and I did as they said, but when I completed the task they refused to give me my money back. They tried to offer me any other product in exchange. Horrible company!

Read full review of TestKing.com and 3 comments
Hide full review
3 comments
Add a comment
M
M
Ms Hudson
Melbourne, AU
Oct 07, 2022 2:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Go for testdumps.org instead ! They have very good reviews and ratings https://www.sitejabber.com/reviews/testdumps.org and I have used them many times for 3 exams so far, never let me down at all

F
F
Frank Hilson
US
Aug 16, 2022 10:36 pm EDT

Yeah I am also a victim, but I managed to pass all my exams using testdumps.org which is much more effective and helpful.

M
M
Michael Lim
US
Sep 25, 2022 6:34 am EDT

Yeah testdumps.org is the site you should go to if you are really serious in passing your exams.

I used them for 3 exams and they never disappoint me

ComplaintsBoard
H
1:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TestKing.com their tests are full of wrong answers

Testking is a ### and ###. Not only they are most expensive among other testing companies, but they also sell you ### product full of technical mistakes, grammar and English syntax errors as well. They don't refund, they are cheaters! There are so many others who offers the same but with higher quality, don't give money to these cheaters!I had sent them around 20 evidences that answers are wrong, next version they released had still same mistakes!

I've sent them mail with inconvenient questions, like who is validating answers before releasing to customer or why they are claiming they have 24/7 support while they don't have but they didn't replied.

Stay away from them if you don't want to waste your time.

Read full review of TestKing.com
Hide full review
ComplaintsBoard
M
5:29 am EDT

TestKing.com Test King support are NOT helpful

Test King support are NOT helpful. There so called "24/7 online chat support" is a joke. It is definitely not 24/7. When you email them for assistance, they obviously don't read it, because they reply with a scripted response. I am unable to use their products because I have a MAC laptop and no access to a Windows operating system, which is needed to use their products. I asked for a refund that they have given me the run around rather than refund my money. I've sent numerous emails and have not gotten any help. I will NEVER use Test King. They are a total rip off. They are quick to take your money and will offer you VERY little assistance when you are not able to use their products.

Read full review of TestKing.com and 1 comment
Hide full review
1 comment
Add a comment
G
G
GhengisT
US
Jun 12, 2014 11:30 am EDT

Purchased a Test King practice exam for CCENT 100-120. Half of the questions didn't work. The simulations don't have any content. I asked for a refund, they denied me. Lots of inaccurate questions on these exams, with what appear to be helmet cam images. Stay FAR FAR away from these scam artists. They don't honor their refund policy.

ComplaintsBoard
T
2:30 pm EST

TestKing.com Getting any usable assistance from their support department is difficult at best

Although the practice exams I've used do seem to be functional in terms of preparing me for the real exam, getting any usable assistance from their support department is difficult at best. My experience has been that they always send back a scripted response rather than actually reading your description of the problem, and trying to offer targeted suggestions. The scripted response offers more than a dozen things to try for all kinds of issues, which is not very useful for any particular problem. I recently submitted a complaint about the Exam Optimizer feature not functioning correctly (the feature that allows you to set the number of questions per exam, whether or not to eliminate questions from the pool when you get them correct a certain number of times, which subject areas to select question from, etc.). "Hans" responded with "Probably due to local security on your side. If all fails then just avoid using the item Optimizer." I just love technological businesses that offer up solutions that don't actually address the problem. "Oh it doesn't work? Well try not using it."

Read full review of TestKing.com and 11 comments
Hide full review
11 comments
Add a comment
J
J
JLDJ
Independence, US
Jan 23, 2015 2:38 pm EST

First and foremost - guys these are brain storm Q&As - Don't expect them to have the right answers. You have to use the material wisely and do your homework. The first thing I do is validate the questions - ALWAYS. I failed one exam out of 34 - and yes they are not a great company to trust your money with, but you need to understand what you are buying here. It's like buying test answers from a guy in school hallway - you can't expect it be complete. However, I agree their customer service is far less to deal with and they do not like to honor refunds at all, they prefer you buy another exam. Like the gentleman stated, the way to fight a legitimate complaint is to file a claim of fraud with your credit card company, and let them do the leg work because you discussing this with them is probably going to work 10% of them time. Now mind you I have an issue now where they claimed updated material but when I checked my previous purchase they were identical. I am only offering them one change to refund, then the fraud complaint gets filed with the CC company but I also urge to file a complain with the federal consumer complaint. This way they have a record and after an investigation they will issue a force correction or file a federal charge. I have already used them once and the company had to shut down, so it works. But please, the all these companies selling brain storms are nothing more than the guy in the hallway - you just need to know how to use it to better serve you.

M
M
mina_october
SE
Dec 11, 2014 8:36 am EST

Hello,
They have stolen my money, their online support promised me to have money guarantee, but now they just ignore it, false answers, never try that.

P
P
Plaiger
US
Apr 09, 2012 5:00 am EDT

Complete scam - don't go here!

J
J
jimjimjim
Markham, CA
Jul 09, 2014 6:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am another victim of their rubbish test material. After I contacted them, they say even if I fail the test, they would not refund me.

J
J
jimjimjim
Markham, CA
Jul 08, 2014 4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

How can this company still in business, their Oracle exam answer are wrong. They copied the question from other sites and made the exam as if it is their own. Avoid Avoid

E
E
epochconcepts
Highlands Ranch, US
Sep 21, 2012 8:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Testking is absolutely a scam. I purchased HP2-E53 and HP0-D13 exam questions trying to get certified and immediately noticed that many questions are completely wrong. After taking the test I found that most of the questions aren't on the actual exam. After providing the evidence to Testking for their guaranteed refund, they told me that it was 'clearly' stated that Testking only sells 'practice questions' that are not on the actual exam. I rechecked the site and, just as I had first thought, it clearly states that the products I purchased are guaranteed to make me pass the next exam. Nowhere on the product purchase page could I find a notice saying anything about 'practice questions that are not on the actual exam'. SO THEY ARE FRAUDS. Do not ever use their products.

X
X
xDOTCOMx
IS
Jul 24, 2012 10:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I contacted my credit card company and provided them with evidence of fraud on behalf of Testking. This was due to the fact I failed my exam and Testking denied me of my money back. This was in May this year. My credit card company, American Express, contacted me today and told me they had won the case and repaid me in full.

Now there is case that has been won against Testking I urge people to contact their creditcard companies and by no means do business with testking.com

T
T
thelurker
IS
May 26, 2012 3:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree with you. Tesking is into fraud. Their exams are poorly written and their english is very bad. I suspect Nigerian fraud or something. Please get the word out and try to make sure people do not do business with them.

L
L
lurker501
US
May 07, 2012 8:39 am EDT

My wife is going through problems with them now. They're not giving a refund. She used their material for CCNA and it was incomplete and there was also incorrect answers on the material. She showed them proof of her not passing the test (which they asked for) then they came back and said that she can get a different test if she wanted from them instead of a refund! I don't hold much hope for getting our money back because they seem to be a scam. They offer a guarantee that they do not stand behind. They probably figure that most people can't afford to take them to court, so they get away with it.

M
M
maj james
US
Apr 09, 2012 5:26 am EDT

Well you've certainly managed to convince me to avoid this company based on your well written, fact filled detailed complaint.

Overview of TestKing.com complaint handling

TestKing.com reviews first appeared on Complaints Board on Nov 9, 2010. The latest review Missinformation on test engine and no support insight was posted on Nov 1, 2023. TestKing.com has an average consumer rating of 1 stars from 8 reviews. TestKing.com has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
25 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. TestKing.com Contacts

  2. TestKing.com emails
  3. TestKing.com address
    31 Arden Close, Bristol, England, Avon, BS328AX, United Kingdom
  4. TestKing.com social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.