I ordered a pair of shoes from Golden Goose Philippines yesterday, December 01, 2022 around 8:00 in the evening and used my debit card to pay. Then I received an email from
[protected]@tobeno1shop.com a confirmation for my order and that my order have been paid already including the order details:
Merchant Order No. : 1zx-ee9568152
Order No. : 202212011957255591104
Payment Date&Time : Thu Dec 01 19:57:29 CST 2022
Amount : 4458.96 PHP
I checked my online account and was deducted 5088.04.
Unfortunately no more update from the website and seller Email: [protected]@tobeno1shop.com and I cannot open my account anymore, I tried to forgot password so I can change my password but didn’t receive any email to change the password. I can’t even track my order via www.17track.net. Please help. Thank you
Desired outcome: Please refund, I’d appreciate a response. Thank you
no-reply@tobeno1shop.com service@tobeno1shop.com https://www.goldengoosephilippines.com/
Ordered on January 9, 2023, received no email confirmation, attempted to contact customer service via their website but was unable to do so. Here are the details for my order:
Order #44b638-193
Your Transaction ID:
7HD26685C8961604H
Merchant Transaction ID:
0RK11409J0482180F
Amount debited : ₱4,623.95
There has been no update from this shop; it's been almost a month since I placed my order, and yet I still haven't received it. So dissapointing.
may i know if the sire for this is a legit one before i place my order? if someone can give a feedback.
https://www.goldengoosephilippines.com/
thank you