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Gold Star Plumbing & Drain
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Gold Star Plumbing & Drain Reviews 15

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Gold Star Plumbing & Drain I don't ever leave reviews for companies but wanted to do one for this company because they came out fast to a very stressful occasion for us

I don't ever leave reviews for companies but wanted to do one for this company because they came out fast to a very stressful occasion for us. Not only did they send someone fast but they sent the best plumber, John, to help us. He was incredibly kind, efficient and knowledgeable. He was patient with all my questions. Because of him, we will only be using Gold Star in the future if need be. Thank you, John!

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E. Upton
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Yesterday I had a handyman install a new disposal, faucet, and reinstall my RO system. ***, Leaks! Called Gold Star this morning, they had *** here by midday and what he found saved me from current leaks and future flooding! He showed me everything he was doing and found, explained results of improper installation by handyman. They had ruined my dishwasher supply line when installing my new angle stops, the ptrap leaked, RO faucet was installed with a cracked connection and crooked and hadn't removed the plug out of the disposal for the dishwasher drain! *** Star and *** to the rescue! Gold Star has excellent communication and customer service. *** was professional, efficient, informative and performance centric. He left my undersigned area clean and organized. Everything was tested for leaks and performance. So refreshing to find a company and plumber who has pride in their workmanship and business practices.

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R. Legros
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It's almost unheard of to find a company that still cares about their customers. Gold Star Plumbing exceeded my expectations and I would highly recommend them to anyone. Professional, prompt, great communication and they got the job done when other companies couldn't. Great job! ?

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Y. DuBuque
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and the complete Goldstar Team that worked on the property were great. They responded quickly and did their best to fit us in on a very tight schedule. Completely happy with the response and the work.

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O. Muller
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Excellent service very reliable on time good communication from office

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Gold Star Plumbing & Drain I had Gold Star out for a intermittent toliet stoppage

I had Gold Star out for a intermittent toliet stoppage. Paul found roots growing by the seal He was able to pull them out and saved me ,$$. I also asked about instant hot water. He was so nice and was able to install it at the same time. He left my bathroom cleaner than before he arrived. This company is a keeper. Even the girl that booked my appointment was amazing. Thank you so much Paul and Gold Star Plumbing.

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M. Feeney
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This homeowner had previous placed a negative review about the service provided,Today we had to call Goldstar Plumbing for a warranty call on our tankless water heater.The same serviceperson came to the house that was previously complained about, ***.*** was very polite and accomodating and completed the warranty call in short time. We took the opportunity to discuss the previous matter of complaint with views from both sides.Overall, we agreed to continue a great relationship between customer and business. I have always considered their plumbing ability exceptional and am very happy that we put to rest our other differences. We will continue using Goldstar Plumbing for all our plumbing needs and look forward to dealing with *** in all our future plans. Thank you

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K. Cruickshank
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and team were, prompt, professional, knowledgeable, and worked efficiently. Repairing the burst water pipe and replacing the piping itself with new Pex tubing. Thank you! Id like to personally thank *** as he rocked it today. He was able to answer any question I had, guiding me through the entire process from start to finish.

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T. Hamill
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GoldStar Plumbing has been our go to company for several years. *** and *** were out for our maint check / both very friendly and informative. Front desk extremely pleasant as well. Another 10 out of 10 stars from me.

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M. Kemmer
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I have a house that was built in *** with cast iron drain lines. Those lines have a lifespan of 50 years, or so and my system had failed with multiple drains backing up at once. I got Gold star out there to look at my system, diagnose, and quote the repairs needed. *** came out initially, he was right on time, super courteous and had my diagnosis within a few minutes of arrival. With ***'s help we had a plan together with a very competitive estimate, and financing lined up. Within a couple of days I had a team of devoted technicians pulling and replacing my lines and getting my house back on track. Each one of Gold Star's employee's like ***, ***, and *** demonstrated the best of customer service, technical knowledge, and job dedication. I was kept in loop on who would be coming by and when with their text/email system, as well as calls from the team in general. Everything got done on time with an attention to quality and cleanliness. Overall I cannot recommend Gold Star and the guys on my team enough, while my job was big I feel confident in the quality of their work and I appreciate the extra mile they went to in getting my drains back in order and dealing with my home owners insurance for the parts covered my policy. They are simply the best!

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Gold Star Plumbing & Drain I had the pleasure of having Richard come to my home to replace a RO Holding Tank for my Reverse Osmosis System

I had the pleasure of having Richard come to my home to replace a RO Holding Tank for my Reverse Osmosis System. He was very knowledgeable and very pleasant to work with. He diagnosed the problem almost instantly and was able to replace the needed tank in very short order. All of my systems are working just fine now and all the outlets on my system have the proper water pressure for the 2 sinks and the refrigerator and ice cube maker. I will call Gold Star in the future if and when I have need of an experienced plumber.

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D. Bayer
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came out today to flush out our hot water heater, he thoroughly explained the process before he began. We were very impressed with his professionalism and efficiency. .we would definitely recommend Gold Star and ***...

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G. Sipes
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Excellent! Excellent service, affordable very professional *** answer all our questions and give us a good suggestions, customer service Fantastic, we will keep them

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C. Bayer
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Great service very pleased with the work performed. Will use again

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R. Dibbert
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was *** today and he did a great job. In addition to the requested work, he noticed the kitchen sink was draining slowly and he fixed it. He also volunteered to help us replace 3 master bathroom ceiling lights when he heard us discussing this problem. Great job and greatly appreciated. Thanks ***.

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Gold Star Plumbing & Drain From the moment we spoke with the receptionist to the moment the crew left our home, we were met with incredible service!

From the moment we spoke with the receptionist to the moment the crew left our home, we were met with incredible service! It is clear these folks care about producing good work and giving their customers peace of mind. Mike, Devin, Richard, and Jose went above and beyond! Easy to schedule with, showed up on time, were very friendly, worked quickly but diligently, and they gave us updates along the way. We also appreciated the calls letting us know they were on their way to our house. We definitely recommend Gold Star Plumbing.

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D. Schneider
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Fantastic company all around! *** and *** did an amazing job. Very honest and straight forward. Would recommend them for any plumbing related job needed!

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K. Fay
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Gold Star Plumbing. Gave me a time frame and called me about 45 minutes before showing up as we had discussed! Happy! I met with *** upon arrival and he was very kind and pleasant and explained what the job and what it would entail before starting. I had agreed to terms and before you know it the biggest part of the job was was finished and *** had suggested additional services for this problem not to occur again and gave a quote for us to consider for the near future. With our problems solved for now, *** cleaned up as though he were never here, I feel that *** went above and beyond to make this experience a happy one. Thank you *** and Gold Star for sending us *** .

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B. Schiller
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The service and experience from beginning to end was excellent. I appreciated the thoroughness of Gold Stars process, being kept informed and the quality of the work and professionalism everyone demonstrated.

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L. Marks
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The plumber was very professional and efficient.I found out about your company because I received your advertising in the mail.

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Gold Star Plumbing & Drain Mike, Thank you for sending the 2 techs,Devin & Austin

Mike, Thank you for sending the 2 techs,Devin & Austin. They were both very friendly & professional. They told us the problem & how to get it fixed. We had a Moen faucet that was put in our house in 2006. It was the type with 2 handles & an extension spout. The extension got hard to use. My husband pulled on it & it caught on something under the sink to make water pour out. We got a new faucet & parts since this one had worn out. They both did a great job. Thank you Mike,Devin & Austin. Keep well & safe. We'll all get through this Coronavirus.

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Gold Star Plumbing & Drain We requested information on a water filtration system

We requested information on a water filtration system. A technician made an appointment for the next day. He was on time & was very knowledgeable. He gave us several options & we felt comfortable with him because of his experience in the industry. Because of this we purchased a unit the same day & was scheduled for installation the next week. On the day of installation, they were here on time & our technician, Junior Rodriguez was here to supervise the installation. Everything went according to his description of the process & we were pleased with the whole experience.

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Gold Star Plumbing & Drain Gold Star Plumbing

Gold Star Plumbing. Gave me a time frame and called me about 45 minutes before showing up as we had discussed! Happy! I met with the plumber upon arrival and he was very kind and pleasant and explained what the job and what it would entail before starting. I had agreed to terms and before you know it the biggest part of the job was finished and the plumber had suggested additional services for this problem not to occur again and gave a quote for us to consider for the near future. With our problems solved for now, the plumber cleaned up as though he were never here, I feel that he went above and beyond to make this experience a happy one. Thank you to the plumber and Gold Star for sending us their services.

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Gold Star Plumbing & Drain I had a new hot water heater installed by a different company last May

I had a new hot water heater installed by a different company last May. In October I noticed that the water pressure was not right. I called the plumber back who had installed the heater. He couldn't find anything wrong. The pressure continued to shoot the water out of the faucets and by January I had enough. I called Gold Star Plumbing and Devon diagnosed the problem within minutes. It was a rod in the water heater that had to be replaced. Devon was very knowledgeable and replaced the rod for me. He said the manufacturer doesn't cover the rod but if he had installed it, he would have covered it. I did try and get the other company to cover it, but she didn't want to commit to it, so I went with Gold Star. They are my plumbing company now. I highly recommend Devon.

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Gold Star Plumbing & Drain This homeowner had previously placed a negative review about the service provided

This homeowner had previously placed a negative review about the service provided. Today we had to call Gold Star Plumbing for a warranty call on our tankless water heater. The same serviceperson came to the house that was previously complained about, John. John was very polite and accommodating and completed the warranty call in a short time. We took the opportunity to discuss the previous matter of complaint with views from both sides. Overall, we agreed to continue a great relationship between customer and business. I have always considered their plumbing ability exceptional and am very happy that we put to rest our other differences. We will continue using Gold Star Plumbing for all our plumbing needs and look forward to dealing with John in all our future plans. Thank you.

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Gold Star Plumbing & Drain HAD GOLD STAR SEND OUT JARED AND AUSTIN TO CHECK OUT A LEAK

HAD GOLD STAR SEND OUT JARED AND AUSTIN TO CHECK OUT A LEAK. TOUGH PROBLEM AND HAD SOME ISSUES WITH IT. THEY FIGURED IT OUT, GOT IT FIXED, AND DID AN OUTSTANDING JOB. I ADDED TO THE THINGS TO FIX AS THEY WENT AND THEY WERE MORE THAN HAPPY TO TAKE CARE OF THEM WHILE THEY WERE HERE. THEY ARE A VERY PROFESSIONAL COURTEOUS, AND TIMELY. THEY WERE UP FRONT ABOUT THE CHARGES WHICH WERE IN LINE WITH OTHER CONTRACTORS AND WHEN THE JOB WAS FINISHED I WAS SURPRISED THAT THERE WERE NOT ADD ONS, THEY EXPLAINED THEIR CHARGES BEFORE THEY STARTED AND WHAT THEY WERE FOR. I WAS IMPRESSED WITH THEIR WORK, THEIR CUSTOMER SERVICE AND THEIR CONCERN THAT EVERYTHING WAS DONE TO MY SATISFACTION. I WOULD RECOMMEND THIS CREW TO ANYONE HAVING A PROBLEM WITH THEIR PLUMBING. THEY ARE EXPERIENCED, FAIR AND TIMELY.

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Gold Star Plumbing & Drain I had just returned home from an extended hospital stay and while walking around my house to see that everything was still in tack, came upon

I had just returned home from an extended hospital stay and while walking around my house to see that everything was still in tack, came upon water leaking from the filter area of my water softener. I got online and as always look for vendors in my area in hopes it wouldn't take too long to get service. I called at 2:30 p.m. and within 35 minutes they were at the house to assess the problem and fix it. Junior immediately saw what had happened, gave me two different solutions based on cost, fully explained both, the decision was made. Junior called his boss to bring the unit I purchased to my house and by 6:00 p.m. everything was done, the old one hauled away by them and my house was once more up and running efficiently. Not only will I definitely call them in the future, I will put their information in our park's reference book for reliable vendors so everyone will know they can be trusted for any plumbing needs.

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Gold Star Plumbing & Drain Yesterday I had a handyman install a new disposal, faucet, and reinstall my RO system

Yesterday I had a handyman install a new disposal, faucet, and reinstall my RO system. Unfortunately, there were issues with the installation. Leaks! Called Gold Star this morning, they had someone here by midday and what he found saved me from current leaks and future flooding! He showed me everything he was doing and found, explained results of improper installation by the handyman. They had ruined my dishwasher supply line when installing my new angle stops, the ptrap leaked, RO faucet was installed with a cracked connection and crooked, and they hadn't removed the plug out of the disposal for the dishwasher drain! Gold Star and their plumber to the rescue! Gold Star has excellent communication and customer service. The plumber was professional, efficient, informative, and performance-centric. He left my undersigned area clean and organized. Everything was tested for leaks and performance. So refreshing to find a company and plumber who has pride in their workmanship and business practices.

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Gold Star Plumbing & Drain I had the pleasure of working with Richard today

I had the pleasure of working with Richard today. I made an inquiry on Angie's List for drainage problems after exhausting my own limited DIY know-how. I received a call back within minutes, and they were able to send Richard out within the hour. Richard explained what he wanted to do, how it would be done, assured me no walls were going to be destroyed, and offered a price. I was a bit surprised at the price, so he asked me what I thought it was going to cost for the day, and offered to do a discount if he was able to do a quick job. He did the work speedy quick, and what was very appreciative was that he stayed to make sure it worked and waited while my washing machine did a quick rinse cycle. We both felt it was fixed, and I knew I needed him because he had the right tools for the job, and I was offered a 30-day guarantee with my cost for the day going towards any other problems that may arise within the next 30 days. He was very COVID cautious by wearing gloves and mask at all times. Definitely want him back for any other fixes.

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Gold Star Plumbing & Drain I have a house that was built in 1970 with cast iron drain lines

I have a house that was built in 1970 with cast iron drain lines. Those lines have a lifespan of 50 years, or so and my system had failed with multiple drains backing up at once. I got Gold star out there to look at my system, diagnose, and quote the repairs needed. John Smith came out initially, he was right on time, super courteous and had my diagnosis within a few minutes of arrival. With John's help we had a plan together with a very competitive estimate, and financing lined up. Within a couple of days I had a team of devoted technicians pulling and replacing my lines and getting my house back on track. Each one of Gold Star's employee's like Sarah Johnson, Michael Brown, and Emily Davis demonstrated the best of customer service, technical knowledge, and job dedication. I was kept in loop on who would be coming by and when with their text/email system, as well as calls from the team in general. Everything got done on time with an attention to quality and cleanliness. Overall I cannot recommend Gold Star and the guys on my team enough, while my job was big I feel confident in the quality of their work and I appreciate the extra mile they went to in getting my drains back in order and dealing with my home owners insurance for the parts covered my policy. They are simply the best!

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Gold Star Plumbing & Drain We used Gold Star Plumbing for the first time as a new homeowner in Gilbert

We used Gold Star Plumbing for the first time as a new homeowner in Gilbert. There were several concerns, which they addressed individually and thoroughly (old water softener system was inoperable; kitchen sink faucet leaked, shower lever was broken which made it almost impossible to turn off water after use) plus a few other minor issues. They repaired all items to our satisfaction and then installed a new wonderful water softener and reverse osmosis system. I'm pretty sure other companies would have tried to sell us all new equipment, but it was clear to me that Gold Star operates in a way that is in the customer's best interest and does not upsell needlessly. We dealt with three technicians; one who did the initial consultation and assessment, two others who actually performed the repairs and installation the following day, then Mike the owner, who checked up with us after the installation. Everyone was professional, courteous and very friendly. The technicians went above and beyond and even did a few "extras" (rearranging my RO system and tank under my kitchen sink to allow more room, and then they replaced a few batteries in my smoke alarms) AT NO CHARGE! In addition, we received a military discount and every single technician, including the owner, thanked us for our service. This company cares and does excellent work at a reasonable price. I highly recommend them and will definitely be using them for all our work.

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Is Gold Star Plumbing & Drain Legit?

Gold Star Plumbing & Drain earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Gold Star Plumbing & Drain stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Gold Star Plumbing & Drain's reputation as a trustworthy leader in their field. Customers can rely on Gold Star Plumbing & Drain's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Gold Star Plumbing & Drain. The company provides a physical address, phone number, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gold Star Plumbing & Drain has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for goldstarplumbingaz.com can be seen as a positive aspect for Gold Star Plumbing & Drain as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Gold Star Plumbing & Drain's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Goldstarplumbingaz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Goldstarplumbingaz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a goldstarplumbingaz.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About Gold Star Plumbing & Drain

Gold Star Plumbing & Drain is a trusted plumbing company in Arizona, offering a wide range of professional services. With their team of experienced plumbers, they provide reliable solutions for residential and commercial plumbing needs. From routine maintenance and repairs to installations and emergency services, Gold Star Plumbing & Drain has got you covered. Their commitment to customer satisfaction and attention to detail sets them apart. Visit their website, goldstarplumbingaz.com, to learn more about their services and schedule an appointment.
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  1. Gold Star Plumbing & Drain Contacts

  2. Gold Star Plumbing & Drain phone numbers
    +1 (480) 573-3552
    +1 (480) 573-3552
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  3. Gold Star Plumbing & Drain emails
  4. Gold Star Plumbing & Drain address
    3010 S Potter Dr, Tempe, Arizona, 85282, United States
  5. Gold Star Plumbing & Drain social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 04, 2024

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