Four Seasons Plumbing
reviews and complaints

Ben seemed so low key at first I didn't know he'd be up to the job of installing a whole house water filter, one he had no experience installing, but, I was wrong! He suddenly came alive, became very open and started to communicate with me. The more we spoke, the more my doubts about him disappeared. I didn't have all the parts for the filter, so he came back a few days later, told me he had watched all the videos about the filter put out by the filter's company and was excited to install it and felt 100% confident it'd be working soon. He did a fantastic job with the mounting, installation and programming of the filter. I have great respect for his way of going about his work and his silent confidence in his abilities. I look forward to the next time he comes to do the service work on the filter. Ben... you rock!

We had a late night emergency and Four Seasons Plumbing dispatch responded immediately and sent Ben M. to our home. He arrived in a timely manner and located the problem quickly. Though it turned out to be an AC leak and not a plumbing issue, he was able to deal with it effectively, seal the pipes and stop the leak. This is not the first time we have had the pleasure of Ben's expertise. He has been to our home numerous times, and is smart, courteous, and absolutely thorough. He is friendly and fastidious, and we have discovered that he is a tenacious problem solver. Whenever he is on the job we have full confidence in him and his capability. Four Seasons has been our plumbing company for many years, and it and its techs have never failed to deliver. Highest marks and appreciation to them and their wonderful and competent team.

We have used Four Seasons exclusively for our home the past 10 years. From your first contact, they have HUMAN reps that answer your call quickly and courteously. They are eager to get your problem solved with an appointment in usually a day or two. The plumbers have always been knowledgeable and pleasant, do a great job and clean up afterwards. If something does not work right after a bit of time, they return to repair or replace it. We have had a service contract with Four Seasons for many years, and would recommend it to others. Examples of work done over the years include toilet repairs/replacements, searching for leaks and repairing, new water heaters with annual servicing, clogs de-clogged, water line updating, new fixture installation, and today, a shut off valve for the water main as part of our new alarm system. Would highly recommend.

My tenant was complaining about discolored water coming in from the well. I've got small whole house filters that have to be changed monthly, but they were not working! Four Seasons Plumbing assessed the situation and tested the water. She told me the water was soft and had little iron in it. She then checked the filter and noticed rust colored sediment in the filter and explained that was my problem. She recommended a rather large whole house filter that should resolve the issue. She ordered the parts and the filter was installed the following week. All went smoothly and you don't have to change the filter for 500,000 gallons of 5 years! Only time will tell if the filter keeps my tenant happy, but overall, Four Seasons was communicative and efficient and I'm happy with their service. They are more expensive than others, but great service is worth the extra shekels!

I asked Four Seasons to come and see whether a second tankless water heater could be tied into my existing plumbing so that I could get hot water faster to bathrooms furthest away from it. Brandon Piros came out and checked the parameters on my water heater and discovered it hadn't been set correctly when installed two plus years ago. He made the adjustment and I've already noticed a difference. The water in my master bathroom takes 40 seconds less time now to get hot than it did. Brandon also installed a new garbage disposal which I purchased at Lowe's rather than a new one Four Seasons had, saving me at least $300.00. He was courteous and professional. I have used Four Seasons for my plumbing needs for a few years and have been pleased with their work. They also refunded money to me last year (2020) for a repair to a toilet that one of their technicians overcharged.

I am happy to share my experience with Four Seasons Plumbing! If you are trying to locate plumbers, look no further. I made several calls for an emergency situation and they were the only ones that could commit to coming on the day I called. They took their time, listened to the "plumbing disaster" that I had experienced and made a logical plan to ameliorate the problem. The plumber came first, he looked inside the house to make sure that nothing needed to be done. It was late in the afternoon when he said all of the problem is outside and it would require digging a big hole in front of my house. That is when the second plumber showed up...he worked until almost 7:00 pm. It was amazing to see what he had to do. He fixed a very big problem, refilled the hole, and made my front yard look like it did when he arrived. Excellent work, Four Seasons Plumbing! My house is half way back to normal thanks to this "duo"!

I had a failing pressure reducing valve. The problem was no one could find it. The first plumber I called didn't want to get his hands dirty. The second made up a tall tale about where it probably was and left. A third pointed out all the places it could be and left. Then a neighbor recommended Four Seasons. I called them and their plumber came by. He refused to give up. He looked in several walls and spent an hour digging in the dirt and finally found the valve. He gave me a couple of options to replace it. Two days later he and his colleague came back, dug a huge hole in the ground, fixed the valve and the water line and lined the bottom with gravel. Who knew plumbing could look pretty? Then they put it all back nicer than it was before they started. They were both so professional and so thorough and went above and beyond. I'll be forever grateful to my neighbor for recommending them.

I called this morning because my double kitchen sink was totally plugged up with two inches of water in each basin. I was told that everyone was out in the field but that she would do her best to get someone here as soon as possible. She called me back and told me Brandon would be here within 45 minutes. He got here, wearing all protective gear, and immediately went to work on my sink. He found all of the drain lines necessary and showed me what he was doing every step of the way. Between snaking and plunging whatever was causing it finally let go and the water was running and draining great. He cleaned everything up and also gave me a recipe for preventive measures for future use. I have used this company several times and have never been disappointed by their response times or professionalism in doing the job. I am very happy to have them to call knowing they will come and take care of the problem.

Requested a vaccinated and masked service person when I was called 30 minutes prior to service time. Assigned plumber wasn't vaccinated so call was cancelled and a vaccinated person showed up 3 hours later. Great response by 4 Seasons! Provided a list to Matt when he arrived. He looked at 3 faucets which were hard to operate (one leaking, one drain needed adjustment) and at the ice maker feed line which was broken and leaking. He indicated that he wanted to look at the entire system first to evaluate incoming water pressure. Tested pressure and found 125 psi suggesting that the pressure reducer valve was bad. Agreed to replacement of valve and replacement of ice maker feed line. Repairs took 6 hours 15 minutes. Pressure is at 50 psi and ice maker line is installed. Unfortunately, faucet in basement is still leaking (wasn't touched) and upstairs sink drain wasn't adjusted. If those two items are handled, I will be 100 percent satisfied with my overall experience with 4 Seasons!

I would say that Elizabeth is five stars, except she's TEN STARS. She comes in with great energy, friendly, professional, and she is knowledgeable and skilled. She fixes the problem, educates me every time with information that enables me to take care of things I just never knew and no plumber ever bothered to take the time to let me know. I am so impressed with her. It feels as if a friend is coming to my home to help me out of a mess. When she leaves, I am completely happy with the results and the experience. She makes it fun. Can you believe that? FUN! Who can say they had to call a plumber and how happy they were for the experience, SMILING. Well I can say that. Elizabeth is just the BEST. I didn't understand why Four Seasons was so backed up with appointments. Almost called someone else the first time. So glad I waited and that Elizabeth was the one who showed up. She was worth waiting for. I've had to call plenty of plumbers in my life. Never better than Elizabeth. Thank you.

On Friday, I called the office, and Jane was cheery and welcoming as I told her I needed an assessment of some leaking pipes and the cost involved to fix them. She quoted me a standard fee of less than $100 which would include an inspection of all water faucets in my home if I chose to have that done, too. John came on Monday, and he was punctual, professional, and pleasant as he inspected the leaking pipes, took photos of them, and described what could be done to correct the problem, taking time to answer all my questions. He then quickly typed his report on his iPad, attaching the photos he had taken, a receipt for the day's service, and the estimate to do repairs if I choose to hire this company. No high pressure! With one click, he instantly sent all of the documents and photos to my computer, and his e-mail showed up immediately. I've never seen such expertise and efficiency, it has generated my trust in Four Seasons Plumbing. Overall, I highly recommend their services (and a raise in pay for Jane and John).

I have used four seasons plumbing for a year and a half since I bought my house. I have had nothing but good experiences with them. When I bought my house it had low water pressure, my neighbor told me the person who sold the house to me had multiple different plumbers out to try to solve the issue and none of them could figure it out. They even replaced the entire well pump thinking thats what was causing the low pressure. Four seasons came out once and gave me a few options of what the issues could be and what we could do to try to resolve it. I let them replace the filter cartridge with a larger one which did cost a decent amount but I'm so glad I did it because it fixed the water pressure issue entirely. Now as long as I change the filter periodically I have great water pressure. I've had them come out for other small issues and always they do a great job, are great to talk to and knowledgeable and professional and the prices are very fair. They are honest and professional and I will continue to choose them to call if I ever have any plumbing issues.

Brian came out, assessed the problem, gave us options which we will follow. He was personable, polite, extremely knowledgeable and respectful of our home. We have had a maintenance contract with 4 Seasons for a couple of years and this is the second time we had to call them about two different issues. Each time the technician came out, explained all of our options and some did not include a plumber, and fixed the issue. Other times they came out for the annual house inspection which is part of our maintenance. But let me tell you about yesterday and Brian. He is just amazing and explained our options, answered all of my questions as I know nothing about plumbing but he answered them on my level without ever being condescending. He spoke to my level with respect which is not always the way when womyn are the customers. While 4 Seasons is not the cheapest company, one gets what they pay for and we have always had good, no make that exceptional experiences with them. We have had 3 or 4 different technicians, all were great. Brian, well he is amazing. Thank you Brian for making what might be bad news a little more tolerable to take. You are the plumber's equivalent of a Rock Star!

I called Four Seasons Plumbing at 3:30pm to deal with a burst water pipe. All their techs were in the field but they listened to my request and then worked to get Steven out to review the job and provide an estimate. He located the problem, researched the prior work done, called the techs who had worked the job site previously, - the prior tech even drove out to the site - then ascertained several ways to address the matter with various repair options and prices available to me. The job required the initial investigation of the problem, returning the following day to perform the repair and call me to keep me informed of progress, and then a follow-up the following day at the job site to ensure that the repair had cured properly, was watertight and turned the water back on. Steven was candid, polite and very prompt. See you just after 9am meant exactly that. I'll call you with an update meant exactly that too. In addition, the dispatcher and job scheduler, both of whose names escape me, were really on the ball and stayed on tope of the job to ensure that the urgency of the job was taken into consideration and the relevant tweaking of their schedules addressed my needs. 4 seasons will be my choice when in need of plumbing service at. any time in the future and I have no hesitation recommending Steven and his assistant to any prospective client!

JohnMichael was dispatched to our home last week and from the moment he put on his booties to cover his shoes to the moment he left several hour later, we couldn't have felt more comfortable and cared for. It all started with a small leak under the kitchen sink. He came in, assessed the situation and told us it was coming from the garbage disposal. He went over our options with us as to whether we would supply the replacement, he would install one that Four Seasons sold and all that we needed to know to make an educated decision. We also had a few other things we are considering for the future and again, he gave us options. He didn't just say, "this is the way to do it". He gave us options that will allow us to make our own decisions going forward. Once we feel comfortable in going out to stores and checking out the project, we will do so and we will make sure that JohnMichael is the man to do the plumbing part of the job. The new in-sinkerator, garbage disposal has been installed by JohnMichael, he brought in his own drop cloth to cover the floor, cleaned up whatever mess was made and you never knew he was there. Disposal works like a charm, is quiet and has a 10 year warranty. We are very happy with the work this young man did and we will request him for our annual inspection when it is due. We have had a few other Four Season's plumbers over the years and they all seemed knowledgeable, polite and caring. JohnMichael has a great sense of humor too which, along with his competence, goes a long way with me. Thanks again for making this small leak go away and for our new disposal.