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I have never heard of this place yet still have been charged by this place! Dont even see a way of contacting them!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
77 comments
I was just charged a total of five 9.99, and two 4.99 from this company, the total came out to $59.93. I don't know how this company got my info, I am disputing the charges with my bank now, and hope that this stops.
Hi I got charged $3 on 24th October, 2014 by the google chcaus and I have no idea what it is but thank goodness my bank declined the transaction and blocked my card. Please how do I stop this from ever happening on my account and card again? Email saintcade89@yahoo.co.uk
I just received 2 charges $9.99 and $99.99 from Rovio Google Mobile. I have not authorized any purchases, and find that the transaction with my bank offers no contact information. Makes it convenient for Google to make these types of charges with no repercussion. I am so frustrated right now and feel like I have no access to a solution other than to pay my banks "stop payment" charges for these charges and hope that Rovio Google contacts me...
I have had $125 charged to my card in the past TWO DAYS! Who knows how much total if I go back further! How do I go about getting my money back?!? -Courtney
I have been charged 3.99 on 11-28-2014
4.99 on 12-20-14 and another 4.99 on 12/20/14
what do I have to do to get my money back ?
I have charges I have not approved of from www.google.com/chcaus
how do I get my money back ?
on 11-28-14 3.99
on 12-20-14 4.99
on 12-20-14 4.99
please email me mellonyramage@gmail.com
About once a month I get 2 charges on my credit card. The prices vary from 1.99 to as much as 10.00. I am looking for a way to stop this as are many other people. Has anyone had any luck at all?
hi my name is kim holman and my debit card has been charged $9.99 for a purchase that I did not authorize I have never heard of and I would like my money put back to my account you can contact me at [protected] you can email me at khhunt11@gmail.com this is unacceptable I'm a mother of a special needs child and I do not have the funds to pay my overdraft please help me thank you so much
I have 6 unauthorized transactions. They have caused significant overdraft charges and my card to have a fraud block! You can email me at quipperdots@rocketmail.com.
I was charged 6 times on 2/24/15. See screenshot. I want and need this money back. This has caused overdrafts!
Ive been getting charged by this site as well and I have no clue as to why... its spent well over 300$ on my account... I have not bought anything from GOOGLE *Supercell GOOGLE.COM/CHCAUS ... any way someone can help me resolve this issue?
I have been charged 1.99 for 10 times and 4.99 for one. Who can be contacted regarding a refund.
They have taken all my money from my debit. Every time I open it they have took money from my account and I've never heard of them. I want my money back please find a way to refund my money.
I have been charged $10.99 a month for a year now, I have no idea what it's for, and I have no idea how to stop these charges. I want my money back! I'm living literally paycheck to paycheck, I can't afford to be stolen from every month. Please help me! My email is kaitlin.wilson@students.svu.edu. Thanks.
To add to my comment, the company listed on my bank statement is Google.Com/CHCAUS. When I try and go there, the website doesn't even exist so there's no way of contacting them for a refund or canceling further payment. Again, please help me.
Downloaded a game on my phone and keep getting charges from $1.99 - $19.99 . How do you get in contact with them about refunding the money?
I was charged $4.99 seven times in one day and $14.99 the next day. Who are these people?
Please if anyone finds out how to get this company to stop taking charges please post.
I have been charged every few weeks 9.99 by Google Music with no idea of authorising anything at all from them... How do I receive my money back? Contact me on: zakiyax16@hotmail.co.uk
thank you
I have 24 unauthorized charges, the last 12 of them are overdrafts. $35 each. There is no way I can pay for these! NO WAY!. I have never used these programs, never been charged for them before and now I have 24 charges in a row! All yesterday (4/15/15). I am so frustrated, I can't see straight. Please help!
I have 32 charges I have not approved of from www.google.com/chcaus
3 at $2.99, 1 at $4.99, 1 at $8.99, 15 at $9.99, 4 at $12.99, 4 at $14.99, 1 at $15.99, 1 at $19.99, 1 at $31.99 and 1 at $89.99
how do I get my money back ?
email is justin_wangler@yahoo.com
I just received a $39.99 charge for what I don't know. It was from Google.com/chcaus. I have not authorized any purchases for that such amount. I want my money put back in my account. I will be contacting my bank to dispute this charge.
I received a $39.99 charge from Google.com/chcaus. I have made you purchases for that amount and I did not authorize anyone to that money out of my account. I want the money put back in my account. And I will be contacting my bank to dispute the transaction.
The same thing happened to me. I was told by my CC company to CANCEL THE CARD! Don't put cc's on your phone. Only put gift cards on there. Safer! This will not happen again.
I have two charges on my debit card from this company. I did not authorize it, one is for 0.99 and the other is for 29.99! I was charged on 7/31/15. please contact me at jjessekk@gmail.com, Please refund me!
I looked at my bank account and found the Google marketplace on my account and it has tomorrow's date I did not give them permission to charge for anything its also doesn't state an amount of how much they will be taking out
My credit card was compremised by google also.I have a one time charge of 9.99 which i didn't authorize. How do i get my money back? l charles haynes in sf ca.
My husbands account has been charged 4.99 twice and 9.99 once how can we stop this from happening again and get the money back ? Plz contact us at andrearentie@gmail.com ASAP
Just received a notification that my account was charged $3.99. I did NOT AUTHORIZE this transaction. What is this?
i have had mutli charges from glu mobile...i have never used them before and have no clue how they got my card information...i had charges in the amount of 4.99 and 9.99...i canceled my card and ordered a new one and they still where able to charge my card. This has also happened to my sister...we have no clue how they got our card information or how to stop them from doing this
contact email address: jessmike89@gmail.com
I was charged $51.45 & $61.74 on 12/14 then again on 12/15 I was hit for an additional $72.03! That's $185.22 in unauthorized charges I need refunded immediately I have bills that need to be paid and this was the money to use for them.I made a couple of purchases on candy crush for $5.99 on 12/13 but they are charged to my phone bill!
My names Mike I was charged 99.99 on dec.30 twice but didn't receive my gold can we please rectify the situation thank you. Any questions contact me at [protected] ty.
GLU Mobile is a SCAM company- no way to contact them- by email or phone- don't download any of their games and report them accordingly!
So is it Google Glu games inc. that charged u bc they made a charge to my cash app for 29.99 and I have no way to contact them. I want my money back
Did anyone get their money back..
All of this is a bunch of [censored] whoever runs this site your all just lazy pos scammers creating loopholes for the other to slip through to make a quick buck get a real [censored]ing job honestly I hope you don't call yourself a hacker. Your a lazy pos and a drain on the economy and on your own [censored]in people. You should be ashamed of yourself. So Your not affiliated with Google and glu isn't affiliated with you. Gtfoh! Hopefully you didn't pay to go to school for this [censored] if this is the best you can do. [censored] you and have a nice day. As for anyone else dont waste your time! Report the fraud get a new account!
whoever runs this site is just as guilty as the pos mother [censored]er who's scamming kids for their allowance money while they play games online. Nothing in this world is free everything has a tax on it dont forget that u [censored]in lame.