The complaint has been investigated and
resolved to the customer's satisfactionResolved GlobalTranz — Horrible Experience with GlobalTranz
resolved to the customer's satisfaction
I was a top performing agent in the Southwest. I left in the middle of 2010. I had to wait to write the complaint because Andrew Leto is very litigious and has threatened to ruin the lives of several agents when they have left.
The concept of GlobalTranz is great but you have a crook and a thief that run the company. I have been in the business for 22 years and I have had good, great, and ok experiences. GlobalTranz is a nightmare. From what I hear the agents that are still there are too afraid to leave because they have been told that they will be sued.
The problems start off with the training in Phoenix where the lies and empty promises and overcommitments start. When I went through training, Mike Leto was teaching the class. You quickly find out that Mike Leto has no integrity. Software rollouts are done poorly and commission checks are rarely right. There is a thing called an adjustment report that if it is not done correctly Andrew Leto literally steals from your pocket.
Do yourself a favor and partner with another Broker or 3PL out there. There are plenty out there and the only one that has better programs out there than GlobalTranz is bait and switch agent models.