United States - 30303-1400
I have been trying for 2 wk to get a hold of this co. They are supposed to call me back within 2 hrs. Sometimes they do, sometimes they don't. There is no way to leave a message, I've been put on hold for 1/2 hr, at which time I hang up out of frustration.
I work also, so when they call back I may not be available. The number they leave is the general number and the whole process starts over.
I'm being charged $5.96 for a collect call I did not authorize. I feel as though globaltelelink puts you through this frustration so you'll give up and pay. Which I refuse to do.
after repeated conversation with regard to the un audthorised deduction from my credit card account, globa telelinks still deducting monies from account and after severior warning they agreed to pay but until to day not received my monies.
Beware do not deal with this company unless you wanted to get cheated.
Got a call from a global telelinks agent on 11th april 2009
I was told by global telelink agent (Sharanya) that for calling from singapore to india
If I buy their service worth sgd 300, I will become a vip member. She wanted me to provide my credit card details. Luckily I did not provide the details. Made payment through the website.
Vip members will get 6sgd cents per minute, calling from singapore to india. These minutes will have a lifetime validity. Also some bonus points will be available...
Over the phone I was told sgd300 (@6cents) will be converted to 5000minutes of calling time singapore to india.
However to my surprise after making payment actually got less than 3700 minutes, also found out that there is nothing like a vip membership and the minutes will expire in 4 months
After 6 to 7 emails to their support center and several calls, I have this issue unresolved.
I am very frustrated with this company. They put an unauthorized charge of $55 on my credit card and then...
Just to reconfirm that global tele links absolutely harass you and spoil the peace of your home.
In particular tele marketer nesha patel. She is absolutely thick in the head or thick skinned... Even after telling her we are not interested in the service she persitently calls my home. Then to make matters worse she has asked someone in the accounts department to consisitently call me. Fortunately the guy from accounts seems to have some sense and he has not called again... But if I get another call I will take this matter to the highest level possible
I have been the member of this crap company globaltelelinks.net they hook you up (Trap) you by saying we are giving you the best rates than anyother company on the globe
Than starts the real cheat they will say you that your time limit on your purchased minutes is going to expire soon if you want to keep them from expiring than give them more money to put more minutes in your account. Then they will insist if you put more money. Than your minutes will be extended for life
Time (Which is a pure scam it only get extension of just 5months) they also have withdrawn 5dollars from my accont without my consent be very carefull of them an enquiry has pursued to saatle this issue let"s see what happens
I was not satisfied with this company, so I asked for
them to cancel. Unbeknowing to me, they did not
honor my request. They continued to service and bill me for calls that I believed were being paid for
through my local telephone carrier. They have placed a block on my number, and now my son is unable to call home. I have since placed a second request for cancellation via fax and on the phone with a rep who was rude and insensitive to the
situation. I am refusing to pay them, and I am also
seeking legal counsel. This company should be banned from servicing the public.
For the last fifteen days, we have been requesting Customer Service Rep, Global Telelinks Canada Inc.,
Brampton, Ont, through telephone and by sending faxes to send call details for long distance calls for the period from Nov 01, 2007 to Jul 31, 2008 for our telephone No [protected] which we have already paid to them. But they are not sending inspite of repeated requests. The call details are required urgently as a evidence in a court case. You are therefore requested to please advise Global Telelinks Canada Inc, 15 Ryckman Lane, Brampton, Ont, L6P 0C8, Ontario.
Global telelinks a company from india calls up almost daily and it is since bout this jan 2008. I clearly...
I had been a customer of Global Telelinks for the past one year. On 4th September 2008 I had referred one of my friends to their agent. He had taken all her bank account number claiming that it was for verification and had deducted SGD300.00 from her account without her consent. After calling them day in and day out they finally refunded SGD276.00. When asked about the other SGD24.00 they said it is for the transaction. I can assure you that my friend had not authorized any such transaction and they are trying to charge me SGD24.00 for that. I even had a letter from their customer service agent claiming to have refunded SGD300.00 but we received only SGD276.00. I would like to request you to look into this issue. I already see a number of complaints about this company in your website. Thanks.
Global tel link are crooks! Tthey take advantage of the families who have loved ones in jail and prison!!!...
My family has 'had' to use Global Tele Link because we are held hostage since they are the ONLY...
Beware !!! The worst service of phone cards which anyone you can see. Always deducts more minutes from your...
If anyone of you are using services of Global Tele Link, be very careful while sharing your bank account ...
Very disappointed w/ Global Telelinks - http://www.globaltelelinks.net/usa/superabout.asp
- Their inability to route calls threw' THEIR network when the call originates from a Cell Phone (whose number is properly registered in the account) - resulting in a huge charge from my Svc Provider (in this case happens to be Cingular).
- Their inability to communicate these issues up and across divisions and get this resolved.
- Their inability to expunge my info. from their records after repeated pleas (from my part) and promises (from their side) :-(
I was using services of Global Telelinks for International call from USA. Last month their agent, who was calling from India, called me to recharge my account but I told him that I don't want to recharge my account because i was going out of country. The people from the company kept calling me but i refused them. I even ignored their calls... Then I suddenly came to know that the company withdrew $55 from my account, illegally and without my authorization. I called to their office (Agent Imran) he said that he drew money presuming that I need to recharge my account. Agent Imran is a big thief... During conversation he told me that I could not have my money back. I called to their office again in the evening, talked to the supervisor (a lady) she said that I would get my money back in two days. But I never received my money back. But after one week I called them again on Friday (May 11, 2007). The company (agent Kamal) told me not to worry about I would get my money back in two days. After four days I called them again and I was promised again by Customer Manager (Ms. Smriti) that I would receive a call in 12 hours but I don't believe her. It is proved that all the agents in the company are thieves, liar and cheaters. I also sent them two email begging them for refund my money.
Phone / Account No.[protected]
I have taken calling card from Global-Telelinks to call India from USA, and paid almost more that $200, but...