Menu
Global Client Solutions
Global Client Solutions Customer Service Phone, Email, Contacts

Global Client Solutions
reviews and complaints

globalclientsolutions.com
globalclientsolutions.com

Learn how the rating is calculated

2.6 22 Reviews

How responsive is Global Client Solutions's customer service?

9 Resolved
13 Unresolved
It's the right time to step up 💪
Selective responses to complaints have never led anyone to the highest rating, so it's really important for Global Client Solutions to put in more effort to meet customer expectations. We recommend that all reviewers provide detailed descriptions of their issues to Global Client Solutions, which will definitely increase the chances of successful problem resolution.
Verified
The authenticity of the customer service contact information for Global Client Solutions has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Global Client Solutions reviews and complaints 22

Sort by:

Newest Global Client Solutions reviews and complaints

ComplaintsBoard
N
11:12 am EST

Global Client Solutions contract not met

Global Client Solutions LLC (client managers of Diamond Rewards Debt Services) automatically withdrew $300 per month for 3 months from my bank account and did not make any payments to my debtors as promised.

I asked to discontinue services, and they refused.

A search shows multiple lawsuits pending regarding complaints of contracts not met since April 2008...when will this fraudulent operation be shut down?

Read full review of Global Client Solutions and 10 comments
Hide full review
10 comments
Add a comment
R
R
rundogrun
New aubuen, US
Apr 20, 2011 8:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I also have been with this company for 24 out of a 36 month program and they have done just what they said they would. 4 out of my 9 accounts have been paid.

H
H
Hasaclue
Rochester, US
Apr 08, 2011 1:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dumbazzes is all i can say to people that are complaining about this company.
I have been with them 2 years now and i have 1 company left to pay off out of 5, which they will take care of in this next year. The difference is i read and understood what they were going to do, and what they have done over 2 years is what they stated they were going to do. Nothing more, nothing less. I suggest that you first learn to read with comprehension before you ever enter another contract with anyone else, because the next group you make a deal with might not be as kind to you.

R
R
Rev
Boise, US
Sep 02, 2009 10:19 pm EDT

Those of you who are complaining about this company obviously have not read your contract...you did get a contract, didn't you? GCS is only a company that sets up an account to deposit money to pay off your debt. You need to also sign up with a debt reduction company (one of theirs or your own) and via GCS they pay the company once you and your drc have reach an agreement with them. You will have to pay for their services and that is why you aren't getting any debt paid off in the beginning. Again read your contract! My only complaint with the company is that I don't feel that they contact the credit card companies quick enough and the companies can continue to acrue interest until you actually start to pay them. Good luck...GCS with a drc has saved me!

C
C
Claudia L.
, US
May 12, 2009 6:59 pm EDT

If one has to use a debt consolidation company, this is definitely the one! very professional customer service reps, their kind and understanding of the situation comes through over the phone, and I think they are just great!

Claudia, Florida

N
N
Naive No More
, US
Apr 26, 2009 4:16 pm EDT

the day i stopped my relationship with GCS and ADS was one of the wisest and most joyous day of my life. Not returning phone calls for a week once they had my $ in their hands; deliberate misrepresentation of the contract that was so clever, I couldnt possibly realize I had been semi-duped until days later; the smooth glib dismissing of the chance of bad repercussions from joining their program, until AFTER my money was received (i.e., no mention of possible problems down the road); I would not suggest them to anyone...

Naive No Longer

J
J
JodySmith
Phoenix, US
Apr 15, 2009 3:56 pm EDT

I've enrolled in debt consolidation myself. To think that there is a program where people can cut your balances in half AND make monthly payments to your creditors is just stupidity. I mean its common sense really. I don't feel bad for those who for whatever reason think otherwise. There is NO such thing as a quick overnight fix to getting rid of your debts. Just do simple research and reasoning.

S
S
Scammed
Birmingham, US
Apr 02, 2009 4:39 pm EDT

I am sure that this complaint is valid because I have had a similiar experience. I signed up with PDL Assistance and they opened a "special purpose" account for me with Global Client Solutions. Since July of 2008, I have paid $991. However, I only have approximately $158 available in my Global Client Solutions account, and NO money has been paid to any of my creditors. All of the money that I have paid to PDL since July of 2008 has been absorbed in fees between PDL & Global Client Solutions. I have filed a complaint with the BBB & the Attorney General's office for PDL, and I will do the same with Global Client Solutions. I have a copy of my contract with both of these companies and their fees are listed as 1/3 of the cost that I have paid thus far.

N
N
Nakia
Sebastian, US
Feb 23, 2009 2:34 pm EST

I have done searches and other than a couple of people saying there is multiple law suits, I don't see them. How about listing case #'s? Or is you claim second hand or just rhetoric? I find this complaint not very credible.

N
N
Nakia
Sebastian, US
Feb 23, 2009 2:31 pm EST

3 months and no payments to your creditors? Either you did not understand the debt settlement program or your rep did not explain it well. Almost all debt settlement companies take the first 3 payments as part of their fee. And debt settlement does not pay your creditors as the payments come in, rather the money is saved up and they settle for 40% in a lump sum. You sound like you thought you were entering into a credit counseling program. I don't know this diamond rewards company so I don't know if your rep snowed you or you just did not listen. Unfortunately, half the complaints I read are from people who just heard how much they will save and then did not listen to the inconveniences and process. I am sure your contract fully explains it, but you did not read it. A common issue with complaints.

R
R
Reggie
Gilbert, US
Dec 10, 2008 6:45 pm EST

I must disagree here. I enrolled with Diamond Rewards and after 4 months I lost my job so I was forced to cancel the program for the time being. It did take about a month and half to get the money I had already paid back but they did not lie about it. I will be signing back up with them once I get back on my feet.

ComplaintsBoard
W
10:07 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Global Client Solutions - failure to respond

I signed up for credit card help and they promised that if I signed up they would settle my debt for half or less. All they have done so far is take fees from the money I sent them. They have failed to keep up there end of the bargain. They have not contacted any of my creditors to negotiate any plan or to say that I am part of a debt settlement program. I...

Read full review of Global Client Solutions and 102 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Global Client Solutions customer service

Phone numbers

+1 (800) 398-7191 +1 (888) 520-8222 More phone numbers

Website

globalclientsolutions.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Global Client Solutions?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Global Client Solutions Customer Service. Initial Global Client Solutions complaints should be directed to their team directly. You can find contact details for Global Client Solutions above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Global Client Solutions. Discuss the issues you have had with Global Client Solutions and work with their customer service team to find a resolution.