The complaint has been investigated and
resolved to the customer's satisfactionResolved Gift Card Rescue — Tried to keep My gift cards
resolved to the customer's satisfaction
I registered for their website and submitted my order to sell my gift cards. They gave me an offer and I accepted. They make you pay for shipping while selling them your cards when they advertise free shipping however I disregarded and mailed in my gift cards. I FINALLY received an email 2 weeks later stating they received my cards when I had tracking information stating it had been delivered awhile before. Then in the email I was requested to fill out the contract sign and fax or email back. I did what they asked. One question asked how did I get the cards I said it was a gift from family. Then they wanted a copy of my drivers license and ssn. I refused to send either and then they emailed me saying that they werent able to buy the cards because I didnt have the receipt. Why would I have the receipt if it was a gift?? Then they asked that I send THEM a self-addressed postage paid envelope then they would return the cards. These people are very unprofessional, they never answer their customer help phone number. WHen yousubmit a complaint you receive only automated responces. I believe its a scam and I will never do business with them ever again. I will go back to using plasticjungle.com. They are fast professional and not scammers.