George's Appliance Repair

I had a bad review before, but I gotta say, George's Appliance Repair, LLC really stepped up and fixed things. George himself made sure everything was taken care of and I appreciate that. Thanks, George! - Bob K

So, I had a guy from George's Appliance Repair come fix my fridge on 3/05. He changed out 3 things, but when I got the bill by text, it said he only replaced 1 part for $290. I texted the boss, George, and asked for a breakdown of the bill, like what parts he changed and how much they cost, plus the service charge. He sent me a new bill that said each part was $1, the service was $1, and the rest of the $284 was for knowing how to fix the fridge, plus a 3 month warranty. That was pretty uncool. I found some prices for the parts online, and they added up to $101 at the most. So that means George charged me $190 an hour! He said he'd give me my old parts back and refund $250, but some of them were already thrown away. The fridge was a Samsung and he changed the fan assembly and defrost sensor. The order number was #30 and the account number was Quote #30.