Write a review File a complaint
Gemini Customer Service Phone, Email, Contacts

Reviews and Complaints

Gemini's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌

Learn how the rating is calculated

2.0 2 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Gemini Reviews 2

12:00 am EST

Gemini Mixed experiences with gemini learning systems

As someone deeply involved in the world of cryptocurrencies, I understand the importance of choosing a reliable platform for trading and investing. Gemini Learning Systems has garnered mixed reviews from customers. While some users have praised the platform for its security measures and compliance focus, others have expressed concerns about issues such as frozen accounts, delayed withdrawals, and unresponsive customer service. It's crucial to approach Gemini with caution and conduct thorough research before committing significant funds. Remember, in the volatile world of cryptocurrencies, trust and reliability are paramount.

Read full review of Gemini
Hide full review
6:01 pm EST
Verified customer This review was posted by a verified customer. Learn more

Gemini How I got my lost funds back

Good news

All thanks to Recove ry Tra de. Net they help me to got back all my lost funds from those scam company they are trustworthy..

Read full review of Gemini
Hide full review
  1. Pros
    1. Robust Security Measures
    2. User-Friendly Interface
    3. Wide Range of Cryptos
    4. Insured Hot Wallets
    5. Active Customer Support
  1. Cons
    1. Limited coin selection compared to rivals
    2. Higher fees than some competitors
    3. No margin trading options available
    4. User interface may intimidate beginners

Gemini Complaints 0

Looks like Gemini has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Gemini, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Gemini Legit?

Gemini earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Gemini.

Our conclusion: ComplaintsBoard's comprehensive research indicates that Gemini is highly unreliable and may be operating as a scam. We advise against dealing with Gemini to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

Gemini protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Gemini. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Gemini

Gemini is a cryptocurrency exchange and custodian that allows customers to buy, sell, and store digital assets. As a platform, it offers a suite of products that cater to both individual and institutional investors.

For individuals, Gemini provides a user-friendly interface for trading a variety of cryptocurrencies such as Bitcoin, Ethereum, and other altcoins. Users can fund their accounts using various methods, including bank transfers and wire transfers. Gemini also offers a mobile app for trading on the go, ensuring accessibility and convenience for users.

Institutional clients can take advantage of Gemini's advanced trading features, including a range of API options for automated trading strategies. The platform also provides custody services, offering a secure storage solution for digital assets with insurance coverage.

Additionally, Gemini supports a stablecoin, the Gemini Dollar (GUSD), which is pegged to the US dollar, providing a digital asset with price stability. The company places a strong emphasis on compliance and security, operating within a regulatory framework and employing industry-standard security measures to protect users' assets.

For those interested in earning interest on their holdings, Gemini offers a program where customers can lend their cryptocurrencies to earn rewards over time.

Overall, Gemini aims to provide a secure and compliant platform for trading and storing cryptocurrencies, with a range of services designed to meet the needs of both novice and experienced participants in the digital asset space.
How to file a complaint about Gemini?

Here is a guide on how to file a complaint against Gemini on

1. Log in or create an account:
- Start by logging into your account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Gemini in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Gemini. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on

Ensure to follow these steps to effectively file a complaint against Gemini on

Ratings on other review websites
1003 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Gemini Contacts

  2. Gemini emails
  3. Gemini social media
  4. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 12, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.