good day.
I received my order today via J&T Express (Tracking No. JT0007478372149) with a COD payment of ₱987. Unfortunately, the parcel I received does not contain the correct item — the box is empty and only filled with bubble wrap.
This clearly appears to be an intentional act of deception, and I hope we can resolve this matter immediately.
I’m requesting a full refund or a proper replacement of the correct item. Attached are photos of the box, the J&T waybill, and the delivery text message for your reference.
Please respond as soon as possible so we can settle this properly.
Thank you,
Dexter Carreon
[protected]
Country of complaint: Philippines
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