Gear4music review: Truly dreadful, just don't

1 star is because I can't go any lower.
STOLE FROM ME, yes stole money from my bank account for an order that was cancelled. They basically are just a bunch of sharks masquerading as a company.
I have had so many bad services calls from this bunch of creatures that it's no longer funny, Missed orders, orders that said they were in stock and were not so didn't get delivered, unusable item, items sent as new that were clearly second hand, and all the time they sort nothing and it's never there fault.
This last time was unforgivable, couldn't deliver my order so cancelled it and told them to close my account only to find they did none of that and the took money from my account for delivering nothing. I had two emails to state they had cancelled my order and my account would be closed, instead they did none of the above and took money from my bank without notice and as of writing this I am still waiting for a refund, like I said thieves and sharks, their excuse was they forgot to do it, yes read that again, and they say sorry is enough.
If I could shut this company down I would. I have emails that prove jut what a bunch of useless, inept, don't giver a dam sub human scum they really are. If you use them good luck.