6-8 Lower Brook Street, Rugeley, WS152DF, GB
Sat 7:00 am - 6:30 pm Working Hours
Sun:8:00 am - 5:00 pm
Mon:7:00 am - 6:30 pm
Tue:7:00 am - 6:30 pm
Wed:7:00 am - 6:30 pm
Thu:7:00 am - 6:30 pm
Fri:7:00 am - 6:30 pm
Sat:7:00 am - 6:30 pm

Reviews and Complaints

service / staff

I am writing to complain about the dialbolical service and quality of Costa goods in the Costa Rugeley shop.

I was in Rugeley visiting friends over the weekend and called in for a coffee and snack. i have to say, the staff were rude, the coffee was cold and the implements (cups, spoons etc..) were dirty.

This has to be the worst Costa coffee shop that i have EVER visited.

  • La
    L Armstorng Oct 16, 2012

    I am a coffee lover and a regular customer at costa coffee but I was in Crown court in Birmingham on 11th October where i had costa coffee in their coffee shop. It was very light, like brown water so i requested to add more coffee for normal strength, the shop assistance stated that she was no able to add coffee without charging again and I was charged again the full price. I had to pay twice to have a cup of costa coffee. I am writing to complain about the diabolical service and quality of Costa goods in the Costa, they were serving weeks old pastries.

    0 Votes
  • Qu
    Queen Elizbeth II Oct 16, 2012

    I too went to that location and I too got bad servise, if the Queen of England has bad service what chance does a regular folk such as yourself have of getting good service, think dummy or I will send my servents after you to imprision you.

    0 Votes
  • To
    Tony Blair Oct 16, 2012

    Yeah I too got bad servise there. I was dining with the queen, obama and harper we were discussing political things and how to improve the relationships for canada, usa and england and well they gave us cold coffee. it was nearly icy cold.

    0 Votes
  • Gi
    Gino Orlando Oct 16, 2012

    Your Majesty, that is the exact same thing I said to my neighbor when he asked me to turn down the music I was playing. It was so loud the sound waves made the whole town shake that they thought we were having an earthquake. Anyways when my neighbor asked me to turn down the music I told him if I did not turn it down when the cops asked me what chance does he have.

    However it seems like the political leaders have a spelling problem in UK. It is spelled service. As for "Will" and "Elizabeth" it must run in the family, but Tony Blair?

    1 Votes

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