I purchased Tractor 215 from Gadarpur dealer in Udham Singh Nagar distt of Uttrakhand on 15/7/22 and Routavator on 19/7/22 from Kasipur dealer, The routavator was fixed on 19/7/22 itself with Tractor at my farm by your representative, Since this date, routavator is giving trouble I raised the complaint with local representative of your company. But no proper action has been so far done except telephonic talk with Mr Sunil. Problem remains same. I raised complaint on customer care on 5/8/22. After this Mr Sunil and Mr Rajkumar both from your Noida office contacted me Mr Sunil was supposed to visit on 9/8/22 but he has postponed.Inspite of complaint to local dealers and your representative, no proper response.
I am facing hard as Tractor is not working since date of commissioning ie 19/7/22 and not able to do ploughing and sowing.
Regards
Anita Tolia
At Kukreta (Barheni)
Tahsil Bazpur
Udham Singh Nagar Uttrakhand (mob [protected])
Desired outcome: Immediate action required