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Fusion Labs

Fusion Labs review: unauthorized billing 47

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6:37 pm EDT
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I have had several charges from Fusion Labs. The charges are $49.95. I did NOT order any products from this company; nor have I received any product I'm being fraudulently charged for. I noticed there are a few different Fusion Labs. I am trying to reach them and not having any luck. I have sent emails and told them if they did not stop charging me and reimburse me I will be filing a lawsuit against them. Anyone actually have any luck contacting them? Several posts state they have attempted. If they do happen to reach someone, they are very rude and do not want to reimburse you. I am waiting to hear back from my credit union to see if there's anything they can do for me.

Update by Renabanena
Jul 25, 2011 2:21 am EDT

I have been dealing with this same problem. I emailed them; am waiting to hear back. What else can I do? Ridiculous. They're charging me for something I did not order, and even if I did, they never did send me any of their product. Very dishonest practices.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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47 comments
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Dani
Leesburg, US
Feb 04, 2009 4:49 pm EST

I just got off the phone with the rudest person EVER. He was going on circles saying the company never returns money but sometimes they do but couldnt for me. I NEVER saw this claim of reoccuring charges. Im currently on hold with the bank. Those people are scammers! They never even say what the company is when you call.

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Heather
Trenton, US
Feb 03, 2009 8:42 pm EST

I just found the charge on my statement and naturally customer service is not open. I agreed to a shipping charge for a free sample. The product was in a plastic envelope with no paperwork saying anything about future shipments. If they are sending me a months supply for the charge I have recieved it has not arrived yet, neither has anything saying they are sending me anything.

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Rumy
Miami, US
Feb 03, 2009 2:21 pm EST

these people, realy are crap! they charche me $74.45 for a order that i never did. well, i ready did a dispute charge with my credit card company. I hope get my money back.

Rumy

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Bo
San Diego, US
Feb 02, 2009 5:42 pm EST

I tried their pills, and they are absolutely crap! Then I got their monthly supply that I didn't sign up for and charged my credit card $74.45, so I called them and they refused to refund my money. They said that when I got my trial pills, I had 14 days to cancel...I saw nothing of the kind at all. Don't order their product...it'a a total rip off!

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wen
, US
Feb 02, 2009 3:42 pm EST

i never got there stuff, and charged me 74.45 and thay wont even give me my money back...

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ARP
Anthon, US
Jan 26, 2009 4:00 pm EST

My situation same as well.. They took out $74.45 .. I'm angry and they keep telling me they are putting the money back on my card and still haven't yet.. they took it out the 5th of Jan.. has anyone got their money back? Or do I need to approach this in different way? I can't afford that charge.

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blackjackkelley
hankinson, US
Dec 01, 2008 10:41 am EST

I got the same thing. I then returned the product and in 2-3 months I unexpectedlt got billed 75.00 again.
Gotta get to the bank and cut them off.
Dont get this product, it only makes you thirsty anyways.kel