Freelancer.com

Hi,

My account is also got suspended without any intimation,It was happened on 4th Nov 2023, time 9AM.I was working there with full honesty and suddenly it got closed. I am not able to login into my account. I haven't done anything,Just completed a legit project and they closed my account.I am working from past 2 to 3 years and have been working honestly but suddenly my accounts gets closed.

Dear Freelancer Support Team,

I hope this message finds you well. I am writing to express my deep concern and frustration regarding the sudden and unexplained closure of my Freelancer.com account. My Freelancer Username is [mairahabbasi1994] and Email is { [protected]@gmail.com }, and I have been an active and dedicated member of the Freelancer community for a considerable period.

On October 25, 2023, I purchased a verification membership for $100, and my account was in good standing with positive reviews and ratings. However, when I attempted to log in on the morning of October 27, 2023, I was met with a message stating that my account had been closed, without any prior warning or explanation.

I understand the importance of upholding the terms and conditions of Freelancer.com, and I am committed to adhering to the platform's policies. However, the sudden closure of my account without any notification or clarification is not only distressing but also detrimental to my livelihood.

As a single mother, Freelancer.com has been my primary source of income, and my account is essential for providing for my family. I kindly request that you review my account's closure and provide me with a clear understanding of the reasons behind this action. If I have inadvertently violated any terms and conditions, I would appreciate being informed so that I can rectify the issue and continue to work as a responsible and valued Freelancer.com member.

I am willing to cooperate fully and take any necessary steps to ensure that my account remains in compliance with Freelancer.com's policies. My reputation and financial stability are closely tied to my Freelancer.com account, and I am eager to resolve any issues and continue offering my services on this platform.

Please, I implore you to reconsider the decision to close my account and provide me with the opportunity to rectify any potential mistakes or misunderstandings. Your support in this matter is of utmost importance to me and my family.

I kindly request a prompt response to this email, as the situation is pressing. I believe that together we can resolve this matter amicably and allow me to continue working as an active and responsible member of the Freelancer community.

Thank you for your attention to this matter, and I look forward to your response.

Regards

Mairah

My account close without knowing the reason. Freelancer didn't send any email regarding this. I wa trying hard to verify my identity because banks in lebanon doesn't provide home address on bank statement or on bank letter and bills in arabic language. After trying with many delivery receipts and western union receipt my account get suspended! Now my money gone ?! I have asked the buyer to refund his money and to send them by another way. Is this possible? What i should do ? 800$ gone!

My ticket:

https://cx.freelancer.com/tickets/2049851

I just wanted to inform everybody that on the website you can be scammed from different guys. It happened to me with Mr. Moyes Peterson (from flexjobs) that asked me to pay a "linking tax" of 109€ to being paid, that is pretty funny; and with Mr. Michael Richard who asked me through his "payment director" to pay 50€ for the linking tax, and the 480€ to unlock the payment

So, guys, pay attention!

Hello !

I just wanted to tell you my brief story so that other people now about this platform. My account got frozen with my hard earned money still in it and I am asked to provide identity verification, a process that I've succesfully passed the first time. Thing is, my account got frozen after I've finished chatting with the support team on my funds withdrawal issues.

Now they're actually asking me to prove that I own my own paypal account which is ridiculous. If they want the money, they can take it.

I will be staying away from this platform in the future.

Dear Sir,

I am M.Mubeen Qamar. My account has been suspended. Actually, I think this is a mistake in freelancing. It is due to profile picture violation with a warning by freelancer now I read all the rules again. I promise that not going to make mistakes. Let me have a chance again. I'm so sorry sir. please sir I want to work. please give me a chance.

My Account All Information here:

My User Name: db825

The email address associated with: [protected]@gmail.com

the date I last used my Freelancer.com account: 30Sep,2023

Freelancer.com provides a platform for freelancers and clients to meet up. It is an interesting business and has great potential, however, currently, there are very few safeguards for clients getting preyed upon by scammers.

I recently, proposed a project for MEP house floor plans on Freelancer. The architect I chose had good reviews and looked professional, unfortunately, he was a scammer and wasted my time and walked away with half my money because Freelancer encourages you pay at least $200 upfront and continue to pay more at milestones.

After 8 weeks and no completion of project I set a firm deadline and the architect failed to complete the work and the work he did complete was incorrect.

I filed a dispute and was only able to get half my money back, but even worse I did not get any apologies from Freelancer, nor any further assistance when I complained.

I would not recommend Freelancer to anyone. I am also considering legal recourse.

I have been using Freelancer.com for approximately 7 months, and I have a successful profile. So far, I have spent close to $900 on this platform. However, I am experiencing issues like the one shown in the image. I have not received my payment for 110 days because the client has not verified their account. I am also unable to contact the client. In this situation, what should I do? If there are security issues, why doesn't Freelancer.com resolve them before I start working with the client?

When I explained the situation to them, I was told, "You can ask the client to verify their account." I am their freelancer, and this should not be my responsibility.

I am not satisfied with the service I have received as a freelancer.

I am a new freelancer on freelancer.com.

I worked hard to build my strong profile with good reviews on freelancer and they suspended my account. When i asked them that why my account was suspended they told me that i violated their terms and conditions.

When i told them to tell me which terms and condition i violated , they give me link of their terms and condition page and every time i asked the reason , they don't reply to my emails or if they reply they copy paste their reply and don't answer my questions of what i asked.

i am attaching the screen shorts of the emails for your convinience.

They even took me original documents photoes (coloured one )like my PAN card and Adaahar card for identity verifiaction. This is completely illigal according to Australian laws.

I had 94 euro in my account they took that money with them.

i request them to please reactivate my account because its completely their mistake and not mine

Thanks

Here is my account gmail associated with freelancer : [protected]@gmail.com

I don't know why freelancer direct closed my account but it,s not fair I submit all identity documents and then I open my account but my account not open freelancer saying me my account suspended what is this I request freelancer I am new here so please give me a warning then I read again terms and condition but freelancer not reply me and freelancer not give my payment I work very hard and earn 205$ and one 50$ project is running but freelancer don't understand it,s not fair please help me I have only one way of my monthly income. Check this is my email. [protected]@gmail.com.

When a client presents misleading information concerning their project and a freelancer accepts (based on these misguiding info) the job at a cheap price, it does not come to one's mind that the client has the right to mark the project incomplete and leave a bad rating, and the freelancer's reply does not even appear on the site!

I contacted Freelancer.com support multiple times, and each time they say they want to contact the client, without avail. If they do not want to remove the client's rating (in order to temper with the rating system as they say), then at least allow my response to appear along the client's review!

This system is heavily biased to the client's favor; and I would discourage anyone from trying to work with Freelancer.com since they do not value the freelancers.

PS: I am a verified freelancer, however, the client does not even his identity verified!

Hi, good day. I am ili from malaysia. I am a freelancer who have a plus membership account in your most reputable platform, freelancer.com.

I have an inquiry to raise. I encountered some an inconvenient experiences by using your platform. I noticed, every time after I submitted my proposals for bid projects, I found out that my proposals was missing. Surprisingly it did not appeared on the client sections, proposals. My recent proposal submission was for client who "looking for someone to help her finalize all my thesis chapters which related to business or economics specifically in finances, investing, and market place. The tittle is as below; an extended theory of reasoned action of upsi academician staff intention toward investing in financial market"

Would you mind to assist me pertaining this issue? Looking forward for your response.

Thank you.

Ili.

I have been using freelancer.com for more than 4 years now. My account was limited on 23rd Aug and I was requested to provide identity verification which I did. It's been more than 5 days and I'm unable to contact support. I'm also unable to withdraw funds. My family and team members depend on earnings from freelancer. Please help

Hi, I have been working on freelancer for a while now. A couple of months back I suggested freelancer.com to a colleague and he asked that I help him set up his account.

This week, I was awarded a gig where I had to cleanse and process a large number of excel files. I hired him to help me with the files. I wake up and find that my account is limited and I have to reverify my account again. I explain everything and send it for review but no one is answering.

I hope someone can contact me to sort this out.

Thank you

My Freelancer.com account which I created many years ago earlier limited recently as I used my sister's bank account to transfer funds.

Freelancer.com staff contacted me stating that the transfer was unsuccessful and that my account got limited.

The staff asked for re-verification of my identity.

I followed the steps and uploaded my photo holding the code with my identity.

I couldn't contact any one in help center as I'm only allowed to use the "message board" which I have spent days sending messages through it with no response in return from their side!

They stated that they would resolve the issue within 48 hours, and I am still waiting..

I really wish this matter could be resolved quickly since I am working hard by freelancer rules for many years.

The issue was that i recently joined the Freelancer platform and get closed after a week. However I did not do anything that is against the Freelancer requirements also i get 2 orders in which i get the money as well. I complete my all projects at time. So plz its a request to plz reopen my account. I need my money back Also give a chance to purse work on this platform.

Username: dasre2001

Email: [protected]@gmail.com

I was a hard worker on Freelancer.com, and I really love this platform. I was doing my best to make the clients happy with my work, even though there were a lot of toxic clients. But all was good. Sometimes, instead of disputing completed projects with clients who were unsatisfied and unwilling to pay, I chose to decline the milestone and waste my time. I did this to maintain a positive image for the platform and my profile.

After a couple of years of freelancing, some clients released milestone, but one had issues with his account. As a result, my payment got locked, and his account was deleted by the Freelancer staff. He then sent me an email explaining his issues. I continued the work, and upon completing the project, I insisted on dealing with Freelancer. I didn't ask for any additional payment. However, the client created a new account, possibly under a friend's name, and set up a $300 milestone. Unfortunately, this led to my account being limited and the payment locked. I submitted the required verification documents and have been waiting for a response from Freelancer support.

I also forgot to mention that I recently paid around $100 for the Freelancer membership and another $100 to get my account verified. Additionally, some of my clients had released $500 milestone. All of this occurred within a span of 2-4 days. Sadly, my account has been closed today. After being an active member of the platform for a couple of years, consistently delivering high-quality work, receiving great offers, and having numerous satisfied clients, this situation feels incredibly unfair.

Many clients still have pending projects that they rely on me to complete. I've always strived to improve myself and deliver projects of the highest quality, which is why I applied for verification. Yet, despite my efforts, I now find my account closed due to an issue with a client's payment. Is this truly fair? I chose to work on this platform over others because I genuinely liked it from the beginning. I dedicated extra effort and time to my work here, even managing to juggle my time efficiently.