CB Computer and Video Games Free Fire Complaints #2-21

Free Fire review: Imposing an unfair punishment without human review.

Anis Tv of US

Aug 02, 2026 5:08 pm UTC

Verified customer

Featured review

Dear Garena Support & Legal Team,
I am submitting this formal request regarding the permanent ban on my Free Fire account (Level 75, UID: [protected]).
My account was not stolen, but on February 9, 2026, my linked Google account experienced an unauthorized login breach from an unrecognized device (OnePlus 10 Pro 5G). As a direct result of this breach, unauthorized activity occurred which led to a permanent ban.
I submitted Support Ticket #468476 containing all proof of the security breach and Google login alerts, but the ticket was closed automatically without providing any real response or reviewing my submitted evidence.
If my evidence is verified and proves that I was indeed a victim of a security breach, I kindly request Garena to re-examine the permanent ban decision and consider converting it to a temporary suspension instead.
Sincerely,
Anis

Claimed loss: Level 75 Free Fire Account (UID: [protected])

Desired outcome: Re-examine the permanent ban and convert it to a temporary suspension.

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