Frame It Easy
reviews and complaints

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I gotta say, I was blown away by Frame It Easy. The frames are just gorgeous, and the quality is top-notch. I mean, seriously, I've never seen anything like it. And the shipping? Lightning fast. I ordered my frame and it was at my door in no time flat. And the packaging? Let me tell you, it was like Fort Knox in there. I was so impressed with how well they protected my frame during shipping.

But the real standout for me was the customer service. These guys really know how to treat their customers right. I had a question about my order and they were so helpful and friendly. It's rare to find that kind of service these days, but Frame It Easy really knocked it out of the park.

Honestly, I don't think I'll ever buy a frame anywhere else. These guys have won me over with their amazing quality, lightning-fast shipping, and top-notch customer service. If you're in the market for a frame, do yourself a favor and check out Frame It Easy. You won't be disappointed!

I recently ordered a custom frame from Frame It Easy and unfortunately, I was not impressed with the quality of their work. When I received my frame, I noticed that the ends where they cut it were unfinished and had metal shavings in the rails. I reached out to their customer service team to express my concerns, but they told me that this was normal and even provided a warning about their cuts. I was disappointed to hear this, as I expected a higher level of craftsmanship from a custom framing company.

Additionally, when I put the frame together, I noticed that there were sharp corners and edges that could potentially scratch or cut someone. While I understand that metal frames can be sharp, I have another custom metal frame from a different company that is smooth as silk when taken apart. It was frustrating to see such a difference in quality between the two frames.

To make matters worse, I also had a negative experience with their customer service team. When I reached out to them about my concerns, they were unhelpful and seemed uninterested in addressing my issues. It was disappointing to see such a lack of care for their customers.

Overall, I was not satisfied with my experience with Frame It Easy. While their prices may be competitive, the quality of their work and customer service leave much to be desired. I would not recommend this company to anyone looking for a high-quality custom frame.

I gotta say, I was pretty skeptical about ordering a frame online. I mean, how do you know if it's gonna fit just right? And what about the mat? That's a whole other headache. But then I stumbled upon frameiteasy.com and let me tell you, it's a game changer.

First off, the website is super easy to navigate. You just plug in the dimensions of your photo and they do the rest. And if you're not sure about something, they've got a handy little chat feature where you can ask all your burning questions. And let me tell you, these guys are the nicest people ever. They're patient and helpful and just all around awesome.

But the real test came when I got my frames in the mail. And let me tell you, they did not disappoint. They were packaged up like they were going to war or something. I mean, seriously, these things were not going to get damaged in transit. And when I opened them up, I was blown away. The frames were perfect. The mat was perfect. Everything was just perfect.

And the best part? They come with everything you need to get them up on the wall. No running to the hardware store for screws or anything like that. It's all right there in the box.

Overall, I would highly recommend frameiteasy.com to anyone looking for a hassle-free way to get their photos framed. These guys are the real deal.

I recently used Frame It Easy to frame a big ol' print I got. Let me tell ya, it was way cheaper than buying some fancy art from one of those decor websites. What I really liked about Frame It Easy is that they let me pick the exact measurements I wanted, down to 1/16 of an inch between inches. Other sites I checked out only let you do even inches, which is a total bummer. The frame itself is super nice and comes with all the stuff you need to hang it up. Plus, it was packaged real good so it didn't get messed up in the mail. I definitely recommend this site if you need to frame something.

I had a whole bunch of artwork that needed framing during the pandemic and I was really unsure where to go to get some quality matted frames online that could ship out quickly. Luckily, I stumbled upon Frame It Easy and decided to give them a try. At first, I ordered two metal frames and I was pleasantly surprised at how easy the website was to navigate. I placed my order and waited patiently for my frames to arrive.

To my delight, my frames arrived in just a week and the quality was absolutely extraordinary. The instructions that came with the frames were so easy to follow and the care that was taken in packing them was truly amazing. I was so impressed with the quality of the frames that I decided to order some more for my other artwork. Frame It Easy was definitely at the top of my list for framing needs.

This time, I decided to order two more metal frames and a wood frame. Again, the shipping was extremely fast and I received my frames in just a week. The best part was that they gave me so much extra additional quality hardware to make sure my frames hung just right. I was really impressed with the level of care and attention to detail that went into each and every frame.

If you're looking for a great place to purchase your frames, don't hesitate to check out Frame It Easy. They are fantastic and even during these harder pandemic times, they were very communicative and easy to work with. I highly recommend them to anyone looking for quality frames at an affordable price.