ER Plumbing Services
reviews and complaints

It is very important for people to know how stellar, helpful, kind, affordable and prompt this company was when I had plumbing needs, I was in a panic and right away they put me at ease and solved my issues. The owner, Dave, even came out himself...That says so much and is so appreciated!

I have worked with ER Plumbing for years, and they are true professionals. They arrive when they say they will, keep my house clean, and always have by best interests in mind. Josh is fantastic. Took care of my problem and gave me all my options in an extremely respectful manner. Highly recommend!

We have been a client for several years, and have always had an excellent experience. During a recent appt with Nick H, I am pleased to say he arrived when promised and was very professional and did a wonderful job. He listened to the issues and fully resolved them to my satisfaction. Highly recommend.

Mike was awesome! He arrived within 90 minutes of our call to the office. Very courteous and professional visit. Impressed with the superior customer service and the use of texting to tell us exactly when Mike would arrive. We had an emergency with no hot water and ER Plumbing saved the day! Very happy!

Ricky and ER Services are the very best in the Mecklenburg County & City of Charlotte, NC area w/out question ! Their employees are the nicest, most respectable service people I have ever had in my home ! I recommend them overall for all your Plumbing needs and I promise you to be beyond satisfied !

Mr. Leonard C did a tremendous job in explaining the necessary repairs and the process of completing the work. He was courteous and friendly in responding to my questions and concerns. If I were still working, Mr. C would be someone I would want on my staff and representing ER Plumbing Services. Thank you.

I have used ER Pluming for many years and have NEVER been disappointed in their service, quality, and integrity. Today Mac helped solve a shower problem that has "plagued" us for several years. Mac was very friendly, professional, thorough, and solved the problem in no time. Exactly why I always use ER Plumbing.

ER Plumbing Services' team of skilled professionals worked diligently together to identify the source of our water leak. They provided us with multiple options to accurately pinpoint the true origin of the leak before concluding their work on our premises. Throughout the process, they demonstrated utmost respect for our property and actively engaged in a conversation, attentively addressing any concerns we had. We are grateful for their exceptional customer service, which has truly reinstated our faith in the importance of quality service.

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Anthony was out to assist one of our rental properties when our tenants were in need of service with the homes main clean out. He was Prompt Courteous & Very Knowledgeable. He took care of the issue & had the tenants back up and running in no time! If you need plumbing services and you want it done right... don't hesitate... call E.R. Services Plumbing! & request Anthony F! The Johnsons Charlotte,NC

Outstanding customer service performed by our friend Nick from ER Plumbing. We have used ER for several plumbing issues in the past , and each time Nick comes to repair our plumbing , he continues to be professional , personable and knowledgeable . We appreciate your efforts and for taking good care of our plumbing needs . The water heater replacement was installed in a timely and efficient manner. Thank you .

We are very pleased, time and again, with every service performed by ER Plumbing Services. Nick H has been our go-to plumber for any of our plumbing needs. He has replaced our water heater, repaired toilets, tub, and sink. Each time he is professional and courteous, always providing excellent customer service. We value and appreciate his time and hard work. Thank you Nick, and ER Plumbing Services for being the best in this industry.

We have been long time customers with ER plumbing and today was another reminder why we choose them for our plumbing needs. John was our plumber today. He was very knowledgeable, friendly, and efficient. He explained what he found with our sluggish kitchen drain and then gave smart advice to help us maintain our kitchen drain and keep it running smoothly. I appreciate his advice and tips. He was excellent and we are very pleased with the quality of work that ER plumbing continues to provide. Thank you.

Thank you E R Plumbing. You have absolutely the best customer care. The plumber, who has provided the service each time we needed your help, has been very professional and personable. We bought an older home that has had a few plumbing problems for which you easily fixed each one and so far no additional problems thereafter. We appreciate how quickly your company responds to our needs, your services aren't over priced, you won't do anything unnecessary, and each of you are about as nice as anyone can encounter. Thank you again for taking great care of us.

Our hot water system was leaking. We called ER Plumbing and got a tech out the same day. We're hoping to have hot water in the next 48 hours. ER Plumbing was very responsive. We talked to live reps over the phone who were all very courteous and understanding. The personable interactions were well received and appreciated. Voice systems that other companies may use, come with too many options that leave us calling several times before connecting with a live agent. For something like plumbing, getting to the issue right away is important! Terry's evaluation of our request to upgrade our tank wasn't nearly as scary as what a couple other competitors expressed to us. We feel confident and comfortable with our decision to work with ER Plumbing!