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The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Florydaywhat happened to my order?

N
This review was posted by
a verified customer
Verified customer
Review updated:

I placed two orders online to purchase two dresses on July 25 and have not received any communication as to their where abouts.
The first order number is [protected] cotton floral size medium $70.41 size M 1215471
The second order number [protected] ruffle skater knee length a line dress colour gold size M 1163470

I have been a loyal and faithful customer, but I am losing faith in your company. You would be well advised to please look into this disconcerting matter as soon as possible. I would like to remain a customer, as the quality of your products are excellent.

Sincerely
Noreen Nawrocki Kellosalmi. Email [protected]@hotmail.com

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RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • FloryDay's response · Sep 12, 2018

    Thank you for your sharing.

    We are sorry for what happened, we sent the top solution to your email [email protected], would you please check and give us a reply?

    Or you may also send us emails to our [email protected] with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,
    Floryday

Responses

  • An
    Angela torrance May 19, 2020

    Don't have a membership number to see my orders need information regarding my orders a n returns please help I have been trying alright to get a reply it it's urgent

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  • Ca
    Carrie Paige Feb 07, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I placed and order 2 weeks ago never received a confirmation number but received a text
    Amazon package with tracking code 1zr9drns6575301235 is waiting for you to set delivery preferences h1emk.inof/5pR7HlgyBE and (tap to load preview) the link will not open the tracking number has no information and the phone number it was sent from does not take messages
    I ordered a sweater and a dress
    Carrie Paige
    48 Apple Hill Dr
    Blue Mounds, WI 53517
    Please reply

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  • Ha
    Hazel Cantrell Nov 06, 2019

    Where is my order. I Placed my order on October 18, 2019. The items ordered were 1 sweater and 1 dress.
    The cost of items was $86.53. I haven't been able to check and see where the ordered and processed. The
    order number was #[protected].

    Hazel Cantrell 4352 Broadway St
    Indianapolis, In 46205

    I would like answer to what status is my order in. Thank you.

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