FloraQueen review: Throw your money away

I ordered flowers for delivery almost a week before the date that I needed, just to be sure it was on time.
I got an email saying that they were out for delivery. That was a month ago, and the delivery still has not been made. I contacted them, and I got a standard answer. "we'll contact the local supplier and we'll get back to you as soon as they answer". I guess the supplier flew to South America to cut the flowers themselves.
they won't refund my money, they won't do anything else but say they are sorry for the inconvenience.