Menu
Flighty Customer Service Phone, Email, Contacts

Flighty
reviews and complaints

Flighty's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.flightyapp.com
www.flightyapp.com

Learn how the rating is calculated

4.2 486 Reviews 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Flighty reviews 486

ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Flighty Gorgeous user interface & great data

This is my new favorite app. It has the most beautiful maps of any flight tracker I've seen and syncs with TripIt so everything flows in automatically. Though I really loved to manually input flights before because the UI is so good. Sync with TripIt is sometimes intermittant, but it has improved. It also gives me updates faster than the airline does. Weather recently caused crazy, and Flighty alerted me usually 5 minutes before the United app... which gave me a jump on the rest of the crowd in contacting them for alternate flight plans.

Read full review of Flighty
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Flighty Great and fun app

As a frequent flyer this app comes in very handy. Both before the flight and during.
Once a booking is made, a quick forward to a dedicated email address imports the details directly into the app and into the designated calendar.

It also features several useful reminders such as check in. It updates with information about gate assignment, landing of incoming airplane, etd and eta by monitoring the movements of the plane. For aviation geeks, there’s all sorts of info about the plane itself.

5 stars if the promised apple watch app is being added.

Read full review of Flighty
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Flighty Non-pro version is just a giant ad

The pro version is likely quite good. But the free version is so crippled it is impossible to be sure. Essentially every feature is dumbed down to the point of being less useful than other apps I already use. The whole thing is just a bunch of growth hacker anti-patterns trying to get you to buy the upgrade. Instead, just give me a 14 day free tria of the pro versionl. That’s enough to see all the features for myself on one trip. And at the end of that I personally am more likely to covert than I am with the crippled version you let me try out now.

Read full review of Flighty
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Flighty REALTIME Updates

I downloaded this app at first out of curiosity, but kept it to this day, because it is truly unmatched by any others of its kind! My partner is an extremely anxious flyer in this app has been a huge help when we travel together. speaking from experience, I get updates on this app faster than my gate at the airport does! This is probably the only app that will alert you of changes before the flight attendants!

My only qualm is that the app never tells me what the baggage claim number is. It always shows as “—“ long after any of my flights have landed.

Read full review of Flighty
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Flighty Best Airline Tracking App!

Download it. It’s worth it! I use it to track my husbands flight when he’s in air from HI to the east coast (a 9+ hour flight). So it eases my mind knowing where he’s at en route. It gives you notifications when something changes and so on. You can also leave the app on in the background so it shows up on the top of the screen by the speaker (I have an iphone 14) or on your lock screen, showing when they land and expected time of arrival. It shows the planes exact live location! I’m telling you, just download it. The best part is, is that it’s FREE.

Read full review of Flighty
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Flighty Best Flight Tracker Out There!

I have been using flight just over a year now. The app is great with notifying you about your upcoming flights. It keeps a record of the flights you have been on and how far you have flown as well as how many hours you have flown. Flighty has told me about any delays, cancelations, and plane changes even BEFORE the airline has! If you someone who has trust issues with the airlines (like myself) this app is where you can turn. Overall, Flighty is BY FAR THE BEST FLIGHT TRACKER I have ever used. PS: Get Pro I find it super worth it, especially if you travel often)

Read full review of Flighty
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Flighty Not practical pricing for infrequent flyers

I agree with the other reviewer. I think this app is great if you fly all the time because you can justify the annual price. But it needs a monthly feature; or pay by flight or something.

Especially since “weekly” is a much shorter cadence than most typical trips, so I’d have to buy two weeks of weekly for one trip. $8 a trip, 3 trips a year; that’s $24; half the cost of the annual plan. The weekly plan just doesn’t have a good value proposition for any traveler. I understand they want to push annual subscriptions, but those don’t make sense for an infrequent flyer.

Read full review of Flighty
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Flighty Not timely and or complete

The fields don’t populate, for example trying to see where the aircraft is for my outbound flight. There was no information for that ever. Notifications to check in start 72 hours out, way too early, and then not at all 24 hours before the flight. Also, as I am preparing to board my delayed flight, the app says I am on my way already, half way to my destination. The information was not timely didn’t update, didn’t provide the information advertised. I found it totally useless. Not sure why it gets editor’s choice, unless it’s based on the promises, not the delivered product.

Read full review of Flighty
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Flighty Needs Manual Input or Better Search

I’m in love with this app. It is the best flight tracking app I’ve ever used - and I haven’t even used it for a live flight yet! My issue, though, is that for some airlines that don’t exist anymore (like US Air), it doesn’t find my old flights with them. I also have quite a few flights between 2003 and 2005 that can’t be added because the lookup only goes to 2007. While I can understand this, I don’t understand why we can’t manually insert flights with dates prior to 2007. Fix this and the app definitely deserves 5 stars (though it wouldn’t hurt to also release an Android version).

Read full review of Flighty
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Flighty Great App. useful and fun

I love this app, whether I'm traveling or I'm picking up my wife at the airport. It has become an invaluable tool where travel is concerned. Automatically putting trips on my calendar is awesome.

2 Suggestions: I would like to be able to label a friend's tripe (Ie. Maryanns Rerurn Flght).
The other thing is toggling whether the friend's flight is a departure or arrival. Right now the calendar schedules as if its always departing so times are calculated based on departure instead of arrival. If I'm picking up someone from the airport the event date/time is the arrival time not the departure.

Read full review of Flighty
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Flighty Couldn’t track a flight - wrong info given

Go to airport or airline website instead. This app gave me wrong info even with the paid version. I put in flight number and it wouldn’t give gate number, got paid version, and still nothing. Then some time later, the Flighty App shows that airplane is on runway, but passenger and family say the flight already took off about 2-hours ago (as does the airline website). While the Flighty App map shows that the plane is still on the runway. So essentially no tracking given, no gate number given and all this with paid version. Weird. Best bet is to go to airline website for free and accurate info.

Read full review of Flighty
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Flighty The Ultimate Travel Companion App

Flighty is an excellent travel app that provides real-time updates and notifications, personalized recommendations based on travel history, and insights into flight prices. Its user-friendly interface allows for easy access to flight details, including departure and arrival times, gate information, and any delays or cancellations. The app's features also include wait times for security checkpoints in major airports, making planning more convenient. Whether you're a frequent flyer or an occasional traveler, Flighty is an essential tool for staying informed and having a stress-free travel experience.

Read full review of Flighty
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Flighty Works Great But TripIt Sync is Misleading, Unprofessional Icons, Developer Doesn’t Respond

It’s doesn’t actually sync with TripIt. It will import the flight from TripIt, but if you change or cancel your flight that isn’t automatically updated in Flighty.
The plane icons are replaced with novelty icons for holidays (bats on Halloween, turkeys on Thanksgiving, sleighs on Christmas, etc). That’s fine for people who enjoy that kind of whimsy but it should be an option especially if you’re actually excluding holidays that people celebrate.
I’ve sent several emails for support and feedback without response or acknowledgment from the developer. Not a good sign for an app with an expensive subscription fee.

Read full review of Flighty
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Flighty Multi device sync INOP

This review is as of 14 November 2019, for a paid/premium account.

Flaky, sadly. Doesn’t work for multiple devices when trying to activate the same email or whatever. Paid account. Signed in to same Apple ID. Restored purchases. Activated same email. Most things don’t propagate across phones and tablet (yes, triple-checked: same AppleID, and attempting to activate same forwarding email).

Here’s hoping they fix this serious sync issue. Let us make user accounts with Flightly, or at least make pairing an email with multiple devices usable... or something!

Aside from this, the UX and information are top-notch.

Read full review of Flighty
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Flighty Works, even for the workers

I’m a ramp agent (those are the people who process the bags on your plane!) at Las Vegas International Airport, and throughout multiple contracts and companies I’ve worked with, this by far is the best and cleanest flight tracker that I’ve used for such. Now, I have always needed to mark all of the flights as Friends Flights (maybe there can be something for airport / ramp workers?) but it’s nothing entirely bad. It’s still the best tracker I’ve used and it’s one that I continue to use to this day all to keep me ahead in my work and to make me on-time with getting people’s bags and planes ready. Five stars, every day. Amazing app.

Read full review of Flighty
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Flighty Nice but not worth high subscription cost

I’m a million-miler, 100K+/year flyer, so I’ll try any app related to travel, including the aviation nerd flight tracking apps. I’m just not seeing the incremental value of this app over the United Airlines app and a couple of free apps to justify the subscription cost. For an extra $1/month compared to Flightly, I subscribe to a service that gives me real-time access to flight availability on any airline plus almost all of the data provided on this app. If my travel wasn’t so heavily concentrated on United, maybe I’d see more value from having all of the information together in one place other than the airline app, but I do, so I don’t need it.

Read full review of Flighty
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Flighty Didn’t work for me

I see so many great reviews and wonder why I , an ex CIO, could not get this to work well. It seems to have great promise yet o could not get it to accept my data well, nor did it help with my international flight either way. I used several other apps with success so I’m not ready to simply admit user ignorance
I will up my stars from one to three, however. The developers contacted me to see if they could determine the problem. That is very impressive While too much time has gone by for me to provide the necessary facts of what happened line by line and in what order, I trust that they are “on it” and want to and will make it an even better app

Read full review of Flighty
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Flighty Not as good as it sounds

The idea of the app is awesome. The UI is very nice as well. But under the hood, there is a lot of room for improvement. Importing flights from the calendar doesn’t work properly. Calendar events with different time zones or flights that arrive the next day are simply ignored an don’t sho up in your flight list. The developer’s support team is not responsive at all. After I reported it first, they were treating me like it was my fold and that i cannot generate the calendar events in the right format. But after I analyzed the bug and explained to them, why it happened and when, they never responded. They took the money for a subscription and now, they don’t care anymore.

Read full review of Flighty
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Flighty A Must Have for any Frequent Flyer!

I can’t say enough great things about this app. I am a travel addict and this is my most heavily used app.
So crisply designed. So much information. So much better than most airlines apps. I find out flight status before the airline tells me. So worth the $$.

Also super helpful when someone else is tracking your flight, or you need to track someone else’s. Also I love the inflight status…and the ability to see where I am during the flight….all while using the free messaging data some airlines are nice enough to give access to.

Plus it’s fun to see your annual lifetime stats. That’s the geek side of me with the ongoing eye rolls my family gives me when I rattle off my stats.

Read full review of Flighty
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Flighty Looks Great But Bad Data Sourcing/Info

The app looks great so gave it a try for a week. Had 5 flights that week that I was tracking, and unfortunately the information was regularly wrong. Or got the aircraft type wrong on two flights, it said it was a type of plane that doesn’t have anywhere near the range for the flight. It regularly said there wasn’t enough flight data to make arrival forecasts. And it also has the incoming plane completely wrong for one flight, so I kept getting alerts about my incoming plane heading to Winnipeg and landing in Winnipeg, when I was flying out of Ottawa. Turned out the app had the wrong flight number for the incoming flight.
So looks great, but unfortunately simply doesn’t work as advertised.

Read full review of Flighty
Hide full review

Flighty complaints 0

Looks like Flighty Company has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Flighty, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Flighty

Screenshot Flighty
Flighty is a mobile application designed to provide users with real-time tracking of commercial flights. It offers a suite of features aimed at both casual travelers and aviation enthusiasts. The app allows users to track the status of flights, including departure and arrival times, delays, and cancellations. Users can also receive notifications about gate changes, in-flight progress, and other pertinent updates.

The service includes a detailed map view, which gives a visual representation of a flight's current position and trajectory. Flighty's data is sourced from a combination of commercial flight data providers, ensuring comprehensive coverage of flights worldwide.

For frequent flyers, the app offers additional tools to manage their travel itinerary. This includes a feature to sync with calendars for easy access to flight schedules. Flighty also provides historical data on flights, which can be useful for tracking performance and punctuality over time.

The company targets its services to anyone in need of tracking flights, whether for personal travel, picking up friends and family from the airport, or for professional reasons. Flighty's interface is designed to be user-friendly, catering to users who appreciate a clear and intuitive design.

While Flighty offers a free version of the app, it also has a premium subscription model that unlocks advanced features for users who require more detailed information and a more robust set of tracking tools. The premium service includes features such as push notifications for any flight changes, a 25-hour where's my plane feature, and a connection assistant for managing tight layovers.

Overall, Flighty positions itself as a comprehensive flight tracking solution, aiming to provide reliable and up-to-date flight information to travelers around the globe.
How to file a complaint about Flighty?

Here is a comprehensive guide on how to file a complaint or review about Flighty - Live Flight Tracker on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Flighty - Live Flight Tracker in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it to ensure all necessary information is included.

8. Submission process:
- Submit your complaint or review by clicking the 'Submit' button on the ComplaintsBoard.com website.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com to stay informed about any developments.

Follow these steps to effectively file a complaint or review about Flighty - Live Flight Tracker on ComplaintsBoard.com.

Frequently asked questions (FAQ) about Flighty customer service
Expand Collapse all
What unique features does Flighty offer compared to App in the Air?

Flighty monitors your flight 25 hours before departure, tracks inbound flight history to predict delays, and provides arrival forecasts based on historical data, making it unique compared to App in the Air.

What is the Flighty app and what does it offer?

Flighty is a comprehensive flight tracking app available for free on the App Store, though it includes optional in-app purchases. It's designed for anyone planning to fly, offering detailed information about flights without tracking you via Facebook or Google SDKs. This means your activity within the app isn't monitored by these companies.

Does Flighty track flights in real-time?

While Flighty provides detailed information on flights, including departure, arrival times, and flight paths, it may not update in real-time as precisely as some other apps. It gives a good representation of a flight's status and path, but for exact real-time tracking, other platforms might offer more up-to-the-second data.

Can Flighty help with COVID-19 travel restrictions?

Yes, Flighty includes a feature that directs users to a website detailing COVID-19 travel impact and restrictions by country. This is especially useful for planning trips during the pandemic, helping you stay informed about the changing travel restrictions and guidelines.

What are some key features of Flighty's Pro package?

Flighty's Pro package offers enhanced notifications, including alerts for delays, gate changes, departure, takeoff, check-in, cancellations, and email TripIt imports. Additional premium features include "Where's My Plane?" alerts, FAA airport delays, connection info, and detailed flight path tracking.

How does automatic syncing work in Flighty?

Flighty allows for automatic syncing of flight information through email forwarding, TripIt sync, or calendar sync. By registering your email with Flighty and forwarding your flight confirmation emails, the app can automatically import your flight details, simplifying the tracking process.

What kind of customer support does Flighty offer?

Flighty is noted for its exceptional customer support. The development team is responsive and helpful, addressing users' questions and concerns promptly and with care. This level of support enhances the overall user experience and reliability of the app.

Can Flighty track international flights?

Yes, Flighty is a global flight tracking app capable of tracking flights worldwide. Whether you're flying within North America or internationally, Flighty can provide you with comprehensive flight details, including delays, weather conditions, and aircraft information.

What makes Flighty unique compared to other flight tracking apps?

Flighty stands out due to its user-friendly interface, absence of tracking by major tech companies, and unique features like morning and check-in assistants, which offer itinerary updates and help with connecting flights. Its focus on privacy, global capability, and detailed flight information make it a valuable app for travelers.

Is the PRO version of Flighty worth it?

Opinions on the value of Flighty's PRO version vary. Some users feel that it is expensive and may not be worth the investment for those who only travel occasionally. Others might find the enhanced tracking features, notifications, and customer support beneficial for frequent travel.

Overview of Flighty complaint handling

Flighty reviews first appeared on Complaints Board on Feb 10, 2024. The latest review Beautiful, practical, intelligent, simple… was posted on May 8, 2024. The latest complaint Negative customer experience was resolved on Feb 28, 2024. Flighty has an average consumer rating of 3 stars from 483 reviews. Flighty has resolved 6 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Flighty contacts

  2. Flighty emails
  3. Flighty social media
Flighty Category
Flighty is related to the Travel and Tourism category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.