The complaint has been investigated and
resolved to the customer's satisfactionResolved Fitness USA — membership agreement
resolved to the customer's satisfaction
Fitness USA is dishonest and manipulative. I joined for the tanning special that they have and not for the gym fitness center membership in spring of 2008. I told them that I would probably be leaving the area the next year and go back home to santa cruz, ca. I asked if i would still be able to cancel my contract and they insisted that it was very easy to do so. All I had to do was tell them and give them my reasoning and address. WELL I am STILL making monthly payments of 14 dollars and I have not used those awful tanning beds in over a year. The closest fitness USA to Santa Cruz is the one I signed up at at the stonestown mall in san francisco, and that is now an hour and 15 minutes away from me. This corporation is a complete scam. Some of my friends were also suckered into a membership that they could not get out of like they had promised. I am furious and these people need to be stopped. Please help.