The complaint has been investigated and
resolved to the customer's satisfactionResolved First Franklin Loan Services — Scam and cheating
resolved to the customer's satisfaction
I have been trying for months to work with first franklin to sale my home due to relocation. They sold our loan once we made arrangements to catch up two payments. Then they took almost three months to send the paperwork to the new company. We received a foreclosure notice before we received the notice of the new lendor.
Too bad after being on hold for 20 plus minutes, they couldn't even find the loan number or the payoff information so that we could accept an offer. Too bad that thanks to first franklin loan services, we are in foreclosure and cannot even get an address or fax number to send an offer to get out of their grasp.
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