FCM Travel Solutions
reviews and complaints

I had a really good time with FCM Travel Solutions. They got a whole bunch of discounts to choose from, which is pretty neat. I'm definitely gonna do business with this awesome company again.

FCM Travel Solutions (fcm.travel) ain't too clear about their fees, ya know? And let me tell ya, their customer service is the absolute worst. I mean, I lost a boatload of cash dealin' with these guys. And to top it off, they won't even give me a refund, even though the airlines already refunded 'em. Can ya believe that? It's like they're holdin' onto my money for no good reason.

Our old travel agent got bought out by FCM travel, and let me tell you, it's been a real headache dealing with them. They hardly ever respond to our inquiries, except to say "we'll look into it." But then, nothing happens! It's like they don't even know what they're doing.

Here's a prime example: one time, we needed to book a last-minute Southwest flight. We called up an agent, and it took a whopping two hours just to get it sorted over the phone. And guess what? When the traveler got to the airport, there was no flight booked for them! Can you believe that? It's like they completely dropped the ball.

And that's not all. The traveler's name and KTN (Known Traveler Number) in their profile aren't being sent correctly to the airline. So, you can imagine the mess that creates. The information on the ticket is all wrong! It's a real hassle trying to fix it, and FCM doesn't seem to care one bit.

But wait, there's more. When the traveler reported that their rental car hadn't been returned, FCM offered absolutely no support. It's like they just shrugged it off and left the poor traveler to deal with it on their own. Talk about terrible customer service!

Overall, I have to say that FCM travel has been a major disappointment. They're unresponsive, unreliable, and just plain incompetent. I wouldn't recommend them to anyone.

I recently had an experience with FCM Travel Solutions (fcm.travel) when I needed to issue a Demand Draft (DD) through BookMyForex. Let me tell you, it was a complete mess. FCM Travel Solutions caused so much confusion and delayed the entire process. It was a real headache.

Finally, after what felt like forever, I received the DD just in the nick of time before my scheduled travel. But guess what? Thanks to the Covid-19 pandemic, I couldn't go on my trip and had to cancel the DD. That's when the real trouble started.

BookMyForex, the company I initially dealt with, made the cancellation process a nightmare. Their service was far from satisfactory, and they eventually passed the responsibility onto FCM Travel Solutions. And let me tell you, dealing with FCM staff was no walk in the park either.

They were slow to respond, never seemed to be available when I needed them, and their overall attitude towards customer service was appalling. It felt like they had a team of completely incompetent people who had no regard for the customer's time or efforts. It was frustrating and infuriating.

If you ever find yourself in a situation where you need to issue a DD, I strongly advise against using FCM Travel Solutions or BookMyForex. Instead, opt for a direct approach and go through a bank. Trust me, it will save you a lot of unnecessary stress and hassle.

In conclusion, my experience with FCM Travel Solutions was nothing short of a disaster. Their lack of efficiency and poor customer service left me feeling frustrated and disappointed. I hope my review serves as a warning to others considering their services.

I gotta say, my experience with FCM Travel Solutions (fcm.travel) was a real bummer. I work for the government, so I had no choice but to use their services. Let me tell you, it was a total headache. It's like they couldn't be bothered to pay attention to the little things. I mean, come on, how hard is it to get my enquiry right?

I must have exchanged dozens of emails with them just to confirm the details of my trip. And guess what? They got it wrong most of the time! It's like they skimmed through my message, fired off a quick response, and called it a day. I mean, seriously? Is that the best they can do?

To top it all off, they even managed to mess up my name on the hotel booking. And let me tell you, my name is as easy as pie. Because of their blunder, I ended up stuck in the hotel lobby for a whopping 45 minutes while they sorted out their mistake. Talk about a waste of time!

Now, I will give credit where credit is due. When I needed to change my return flights, they actually handled it pretty well. But here's the kicker: it's been a solid three months and I still haven't received my flight credit confirmation. I've reached out to them three times already, and each time they just tell me to wait for an email with the info. Well, guess what? No email has shown up in my inbox!

I can't even begin to express how much time I've wasted dealing with the FCM team. It's absolutely mind-boggling. I mean, I've got better things to do than chase after them for basic information. It's just plain ridiculous.