Fay Nutrition review: Unauthorized (& double paid) charge

I received an email 2 days ago saying that Fay was going to charge me for a session from Nov 6, 2025 that my insurance had already covered. Since there was no way to call, I used the chat function and explained this and said to absolutely NOT CHARGE MY CARD! The gal wrote that she had escalated my complaint and that I would hear back within 72 hours. Well I never heard back but just found an email saying that my card was charged. Then I found another email saying that I am going to be charged $90 tomorrow for a session that I had on Nov 10, 2025, which was also covered by my insurance. I am outraged! I am taking action against Fay if my money isn’t returned immediately and there are no further charges!