Famous Footwearcustomer service

S Jan 08, 2019
This review was posted by
a verified customer
Verified customer

My sister and I went into this location today, january 8th 2019 at 6:51p.m. I needed to exchange some boots that I bought online and the two associates there were very rude. They complained about the box the shoes were in because it was a little damaged. I recieved it that way. When I asked if I could exchange them, the guy was pushy on me getting different ones online. I finally was able to go and look and couldn't find anything I wanted. Asked the girl if I could get in store credit. She said I could just get my money back and automatically put it on my card without asking. We said thank you and on our way out she mumbled something under her breath about us. They were very unprofessional from the moment we walked in and made us uncomfortable. I will not be shopping there ever again.

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