Menu
For Business Write a review File a complaint
FamilyShopLife

FamilyShopLife review: Scam - no refunds 4

S
Author of the review
6:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am from south africa - I dont and never heard of this company - I recieved a texted message to say on behalf of hi fi corporation - I would from Hi Fi Corporation recieve an IPhone - all I have to do is pay for delivery costs - Stupid as I was - I paid - all of a sudden my bank account was debited with membershiip fees and also recurring fees - I immediately sent them 2 emails urgently demanding moneyrefunds - i still have not got money refunds - and they are still taking money out of my account - what do I do

no items recieved at all - just money out of my account

Help

Country of complaint: South Africa

Desired outcome: obtain all refunds

4 comments
Add a comment
L
L
Londekal
durban, ZA
Send a message
Jul 27, 2022 9:54 am EDT

I am from South Africa, I have never heard of FAMILYSHOPLIFE until I saw a post on Facebook saying there is a promotion on POTS at Takealot click on the link and see if you qualify to get them for only R60.00.

i first read the reviews and comments and people were actually saying it's real they received their pots so i also filled the form and paid R60.00 and waited.

2 days later money started going out of my account ref:Familyshoplife and i didn't know who that was. i check my bank statement again and noticed the "pots "has the same reference. i contacted them they told me I'm a VIP member and have a subscription with them. I wanted my money back because i did not subscribe but they said it's not refundable! be careful SCAM! SCAM!

L
L
leonie grootboom
US
Send a message
Nov 12, 2022 10:57 am EST

These people are crooks - its a scam - they deduct 2 amounts for cancellation included - nothing received bcoz I ordered nothing -can people be so mean?

T
T
Trudie Pretorius
US
Send a message
Oct 22, 2023 10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have the same problem. How can i stop it

E
E
Elizabeth Calderón Estañol (Liz)
US
Send a message
Jan 27, 2025 4:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Familyshoplife took $ money from my credit card $550.74 pesos without my authorization, especially after telling them that I was not interested in being part of their program and requested to CANCEL immediately 3 days prior . I have sent many emails and I only receive automated responses but no one has contact me in regards to my complain and request to refund the money. I am very upset. This is bad business practice. They steel from people. Be careful. SCAM 100%

View 0 more photos