The complaint has been investigated and
resolved to the customer's satisfactionResolved Family Readers Services/Magazines — High Pressure/Changed Terms/Threats
resolved to the customer's satisfaction
I got a phone call telling me that I had won a diamond watch and a subscription for several free magazines through the use of my debit/credit card, all I had to do was pay for the delivery of the magazines. Normally I wouldn't even listen to something like this, but I thought it was a good deal, especially because I got to choose the magazines that I would prefer to read.
I was told that I would only be paying $14.47 per month. I never recieved the Diamond watch, and after looking at my banking records, I saw that I was being charged $48.47 per month. As soon as seing this, I proceeded to call Family Reader's and request that My account with them be cancelled, and asked them why I was being charged other than the said amount. They told me that I had a verbal contract with them, this having been recorded, and that there was no way that I could cancel, but I could pay them $760.00 to settle my account or they would send me to a collection agency.
There is now way that I can pay for these magazines being that I am disabled and collect SSDI, which is barely enough to pay bills that I already have. This company fast talked me, threatened me with "collections" and was very rude all together.