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Factory Outlet Storedisappointed

1

What they say about their same day shipping is a big lie. I ordered an item 2 weeks ago and it hasn't been shipped yet. And there's no obvious reason for it. They just don't care.
I thought that maybe the item was out of stock but I see it on the website every day.
Maybe I would find the reason out if they replied. So their customer service is a huge mess as well.
Nothing positive to say. Disappointed.

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