Express Scripts Refund Department review: receiving a refund check for my deceased wife's closed account

Express Scripts issued refund check # [protected] in the amount of $108.00 to the estate of Judy A. Whiren express scripts member ID: [protected] . there never was an estate of Judy A. Whiren & there never will be one . no one can endorse this check to deposit it in our bank, Redstone Federal Credit Union here in Huntsville, Alabama . Express Scripts told me to go to the local probate court, here in Huntsville, Alabama to get a document allowing the check to be deposited, I did this, document case # 68482, & then upon depositing the check, express scripts contacts the bank with a stop deposit demand & the check is stamped "Endorsement Cancelled" Dec. 21st, 2018 Redstone Federal Credit Union 61-7583 in red ink . The original check is mailed back to Express Scripts & a bank copy of the canceled check is mailed to me by my bank, which I still have . The check was issued by JPMorgan Chase Bank, N.A., Syracuse, NY .Express Scripts had me then send them a copy of my wife's death certifict, that shows me as the surviving spouse so that they could reissue me a second check in my name, David Lynn Whiren that could be sucessfully deposited . since then 3 months have gone by, 6 or 7 phone calls have been made by me alone, no one from express scripts customer service has in any way tried to follow thru with this refund claim & give me the feeling that customer service is giving service to it's deceased former customers & there family members who are just trying to close out a loved one's affairs with as little strife & turbulance as possible . I have never been angery or discourteous to anyone at customer service while on the phone with them . It seems to me that the comany pollicies really don't allow customer service to really solve any company made mix ups with the customers or there family members ? My wife Judy A. Whiren died on Oct. 25th, 2018, that first & only check that was sent to me is dated Nov. 11/23/2018, so all these unsuccessfull attemps by phone & by mail have been going on for me for 5 months . Please please some one help me with this $108.00 mole hill which has become an insurmountable mountain for me the grieving husband to get over or passed in my attempts to close out my wife's affairs & move on to the next challenges I will face, being in retirement alone . Please please help me ! Sincerely David Lynn Whiren, [protected], 400 Meadowbrook Dr. S.E., Huntsville, Alabama 35803