Express Moving Consultants review: Moving company 1

Nightmare - Don't use this company. Beware they have a BLANKET 30-day delivery window to deliver your property. I talked to them before I signed the contract about it and they said it was standard, but not an issue if you give them enough notice to schedule a date. I gave 6 weeks’ notice for delivery. I schedule the delivery date on December 28, 2022, for a delivery date on February 15, 2023. They said it was fine and they would call the day before to confirm the time. I called and emailed the day before and the day of and they no showed and said I didn't give them enough time. They call me a at almost 10 pm a few days later drunk and said I need to understand that all their employees keep quitting and they have a blanket 30 business days to delivery my property. I huge up since the guy was laughing on the phone. He thought my frustration was funny. This is the most unprofessional company I have every worked with. I sent several emails asking for a delivery date (just a date so I can schedule the loading dock and freight elevator) and no response. Now I am filing a claim and demanding arbitration just to get my property back. They are keeping my stuff hostage because I will not engage I late night drunken phone calls. After speaking the to the manager on the phone for 5 minutes I can see why everyone keeps quitting. Now they said they can show up at any time in the next 30 days without notice. I can’t leave because they might show up, so I had to buy enough stuff to stay in my empty apartment. If you want to use this company beware they do not answer the phone, they do not respond to emails and they do not give delivery dates, plus they will hold your property hostage if you don’t want to engage I late night drunken harassing phone calls. The drunk guy refused to give me his name and was demanding I give him my birth zip code. He called just to laugh at my situation and harass me.

It has been two weeks since my delivery date (and drunk guy's call) and still not response from the company. They either have no employees and can't delivery my stuff or they are intentionally refusing to delivery my property because I asked for a moving date in writing... Beware if you use this company be prepare to file a claim and wait months for your property. At this point I am pretty sure they are going to intentionally trash and lose my stuff.