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ESA

ESA review: Manager

C
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12:09 am EST
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I personally have stayed in numerous hotels/motels, etc all over the world and never have been so disrespected and violations of guests' privacy since the current manager in Springfield, VA, came on board. I have been here for over two years and was very happy and felt safe until recently. this woman has taken the action of bothering me every week with a so-called room inspection. Is this a policy or a violation of my privacy? yes, I admit I am a bit of a slob but when it gets to the point of being on my nerves I put everything back in its place. I don't mean a slob with trash everywhere, it's just that I have a lot of stuff and enjoy shopping when I am depressed and generally end up giving most items away. Anyway who is she to come to my room and tell me what to do with my items. I opted out of hotel services for privacy purposes and these are constantly being violated. this woman has called the police on me because I did not open my door fast enough as I was asleep. Your previous manager worked with the residents and respected their privacy. I am very close to filing a legal grievance but hope you can resolve this issue and keep this woman out of my room and personal space. she constantly says things that this corporate police but when I ask for documentation I receive nothing. please I am asking you to resolve this issue so I do not have to take these issues further.

Thank you,

Carol Watson, CGFM, CMA, MSA

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