Erode review: an order placed and money stolen

An order was placed on April 28, 2023 with this company, paid for, and an invalid tracking number given. Today being May 13 and the order supposed to be received by 5/7 and obviously not was delivered and no one or way to contact them or ever get my money refunded. All their listed phone numbers are not working or changed to another company, all fake methods of contact. I put a request online with Google, being the site that posted this phoney company, without a reply and have been robbed.
A copy of the order info for this order is found below:
Checkout
Sold & shipped by
Ergode
St. Ives Renewing Collagen & Elastin Moisturizer, 10 Oz (pack Of 2)
Pack Of 2
$16.58
Returns within 30 days
1
mail
Contact email
[protected]@gmail.com
home
Ship to
Michele Bosley
local_shipping
Delivery info
Free delivery · Ergode
Expected by Sun, May 7
credit_card
Payment
Visa •••• 3334
Payment to Ergode processed by PayPal
mail
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Order summary
Item(s)
$16.58
Discount
-$0.83
Estimated taxes & fees
$0.95
Shipping
FREE
Estimated total
$16.70
You are now placing an order directly with Ergode.