Menu
Register
Write a review File a complaint
eModernDecor Customer Service Phone, Email, Contacts

eModernDecor
Reviews and Complaints

eModernDecor's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.emoderndecor.com

Learn how the rating is calculated

2.3 9 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

eModernDecor Reviews 9

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

eModernDecor Disappointing Customer Service and Return Policy at eModernDecor

So, I ordered a sink from eModernDecor and it arrived during the Covid pandemic. Unfortunately, I couldn't find anyone to install it for me and now I realize that the dimensions are not suitable for my bathroom. I tried to return it, but it seems that it's beyond their return policy. They refused to take it back or refund my money. It's still in the box, unopened and I'm out $250.00. What a bummer!

I understand that businesses have policies, but in these difficult times, it would be nice if they could be a little more understanding. I'm not asking for a full refund, but at least a partial refund would be nice. I'm sure they could resell the sink to someone else who needs it.

I'm disappointed with the customer service at eModernDecor. They were not helpful at all and didn't seem to care about my situation. I would not recommend this company to anyone. It's a shame because they have some nice products, but if something goes wrong, you're on your own.

In conclusion, if you're thinking about ordering from eModernDecor, be aware of their return policy and make sure you measure everything carefully before placing your order. If you do have a problem, don't expect much help from their customer service department.

Read full review of eModernDecor
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

eModernDecor Affordable Home Decor with Great Customer Service: My eModernDecor Review

I bought some stuff from eModernDecor and I gotta say, I'm pretty happy with it. Got myself some bathroom sinks, kitchen sinks, faucets, and cabinet handles and they all look pretty sweet in my house. The only problem was that when I got my first delivery, the stuff was all messed up because of the way it was packed. But I hit up eModern Decor and they were super cool about it. They sent me some new handles within a week and they were all good. The customer service was really nice and friendly, which is always a plus. And the prices were really low, like crazy low. I looked around and nobody else had prices like that. So yeah, I'd say if you're looking for some home stuff, eModernDecor is a pretty good place to check out.

Read full review of eModernDecor
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

eModernDecor eModernDecor: Stay Away from Their Cheap Knockoffs

So, I recently got myself a molded dining chair from eModernDecor and let me tell you, it's a total rip-off. The attachment that connects the chair to the legs is made of plastic and it was already coming apart when I received it. I mean, seriously? How can they even sell such low-quality stuff? It's not even worth the money I paid for it.

Now, when I tried to return it, they charged me a 15% restocking fee and I had to pay for the shipping myself. I mean, come on, that's just ridiculous. I'm not going to spend more money just to return their shoddy merchandise. It's not like I'm asking for a refund for no reason. They should take responsibility for selling such crappy products.

So, my advice to you is to stay away from eModernDecor. Don't waste your money on their cheap knockoffs. You'll end up regretting it, just like I did. I mean, seriously, do they even care about their customers? It doesn't seem like it. So, save yourself the trouble and find a better supplier.

Read full review of eModernDecor
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

eModernDecor eModernDecor Review: Misrepresented Product and Poor Customer Service

I recently made a purchase from eModernDecor and I have to say, I'm pretty disappointed with my experience. I was really excited to receive my new table, as I had been searching for one with a specific type of leg base. I wanted something that looked sleek and modern, without any unsightly adjustable legs.

When I saw the product on the eModernDecor website, I was immediately drawn to it. The photos showed smooth leg ends with just a small rubber bumper, which was exactly what I was looking for. I placed my order and eagerly awaited its arrival.

However, when the table finally arrived, I was extremely disappointed to find that it had unsightly adjustable legs. This was not at all what was advertised on the website, and I felt like the company had misrepresented the product. I was really upset, as I had specifically chosen this table because of the leg design.

I reached out to eModernDecor to see if I could return the table and get a refund, but they refused to take it back unless I paid a restocking fee and shipping. I was really frustrated by this, as I felt like it wasn't my fault that the product was not as advertised.

To make matters worse, I later found the same table available on other websites for half the price. And to add insult to injury, the photos on those websites showed the same unsightly adjustable legs that I had received from eModernDecor.

Overall, I was really disappointed with my experience with eModernDecor. I feel like they misrepresented the product and were not willing to work with me to resolve the issue. I would not recommend this company to anyone looking for furniture or home decor.

Read full review of eModernDecor
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

eModernDecor Warning: eModernDecor - A Possible Scam Online Home Decor Store

I recently had an experience with eModernDecor, an online home decor store. I decided to create an account and purchase a farmer sink for my kitchen. However, as soon as I entered my credit card information and hit the purchase button, I was unexpectedly thrown off the site. I tried logging back in, but to my surprise, my account was no longer accessible.

To make matters worse, my credit card was charged for the purchase, but I received no confirmation email about my order. I waited for a day, hoping to hear back from the company, but received no response. I tried calling their customer service line, but no one answered. I also sent an email, but still received no reply.

I was left in a difficult situation, as my credit card company informed me that I had to wait three days before disputing the charge. This meant that I couldn't order a sink from another company until I resolved this issue with eModernDecor.

Overall, I would advise others to stay away from this site. My experience suggests that it may be a scam, and I wouldn't want anyone else to fall victim to their deceptive practices.

Read full review of eModernDecor
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

eModernDecor Poor Customer Service and Shipping: My Experience with eModernDecor

I've bought stuff from eModernDecor twice now. The first time, I got the wrong number of handles for two different styles. I asked for a receipt, but never got one. The second time, I ordered ten handles, but only one showed up at checkout. I called them up, but they couldn't find my order. The next day, I got an email saying "Thanks for your purchase," but still no receipt. And they charged me $18 for shipping and handling for just one handle! I had to ask for a receipt again, and finally got one, but they never replied to any of my other concerns.

Oh, and don't even bother trying to register or look up your order on their website. The link on the login page will just freeze up your screen.

Read full review of eModernDecor
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

eModernDecor Impressive Service and Quality: My Experience with eModernDecor's Bamboo Vessel Sink and Faucet Combo

So, I recently got myself a bamboo vessel sink and faucet combo from eModernDecor. I gotta say, it was my first time checking out their site and I wasn't really sure what to expect. I mean, I've had some pretty rough experiences with first-time purchases before, so I was ready for the worst. But let me tell you, I was pleasantly surprised!

First off, the shipping was lightning fast. I mean, I was expecting to wait at least a week or two for my package to arrive, but it showed up at my doorstep in just four days! And get this, it even came earlier than the estimated delivery date they gave me when I made the purchase. Talk about impressive!

But it wasn't just the speedy delivery that won me over. The product itself was in perfect condition and looked even better in person than it did on the website. I was really impressed with the quality of the sink and faucet combo, and it was exactly what I was looking for.

Overall, I have to say that eModernDecor really exceeded my expectations. I'm so glad I stumbled upon their site and gave them a chance. They've definitely earned a loyal customer in me, and I'll be sure to check out their other products in the future. Thanks for the great service, guys!

Read full review of eModernDecor
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

eModernDecor Transformed Our Living Room with 3D Wall Panels from emoderndecor

We were on the hunt for a way to spruce up our living room and make it stand out from the rest. After searching high and low for a unique solution, we stumbled upon the idea of 3D wall panels. We scoured the internet for the perfect product, but couldn't seem to find a good deal anywhere. That's when a friend recommended emoderndecor to us, and boy were we pleasantly surprised!

The price tag on the lotus pattern 3D wall panels we wanted was unbeatable. We couldn't believe our luck in finding such a great deal. We placed our order and eagerly awaited its arrival. To our delight, the panels arrived on time and in perfect condition.

We wasted no time in getting to work. We glued the panels to the wall and spray painted them with a light pink and green color scheme. The end result was nothing short of amazing. Our living room now looks like something out of a magazine, and we've been receiving compliments left and right from our guests.

We were so impressed with emoderndecor that we've already recommended it to all of our friends. The quality of their products is top-notch, and the prices simply can't be beat. We'll definitely be returning to emoderndecor for all of our future home decor needs.

Read full review of eModernDecor
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

eModernDecor Disappointing Quality: My Experience with eModernDecor's Italiano Style Cabinet Handles

I bought some fancy Italiano style kitchen cabinet handles from eModernDecor for my brand new kitchen cabinets. I was so excited to receive them in September, but my kitchen remodel got delayed and I only got around to opening them in January. Boy, was I disappointed! Out of the 10 handles I ordered, only 2 were in good condition. The rest were scratched, dented, and one was even broken! I couldn't believe it. I mean, I know I should have checked them when they arrived, but who would expect such poor quality from a company that specializes in home decor?

I was really upset about this, especially since I had planned to make more purchases from eModernDecor after my kitchen was finished. But now, I don't think I can trust them to send me anything that's not damaged or defective. What a waste of money! I wish I had read some reviews before buying from them, but there's not even an option to leave a review on their website. That's just shady, if you ask me.

Anyway, I don't recommend buying from eModernDecor unless you want to risk getting damaged or defective products. It's just not worth the hassle.

Read full review of eModernDecor
Hide full review

eModernDecor Complaints 0

Looks like eModernDecor has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent eModernDecor, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is eModernDecor Legit?

eModernDecor earns a trustworthiness rating of 79%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard has reviewed eModernDecor and concludes it's largely legitimate. Interactions with eModernDecor's website can generally be safe. You can trust eModernDecor's services, but remain informed and cautious.

eModernDecor has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Emoderndecor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Emoderndecor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for eModernDecor have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Emoderndecor.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About eModernDecor

Screenshot eModernDecor
eModernDecor is a leading online retailer of modern home decor and furniture. With a vast selection of high-quality products, the company has become a go-to destination for homeowners and interior designers looking to add a touch of contemporary style to their living spaces.

The website features an extensive range of products, including bathroom vanities, kitchen sinks, faucets, lighting fixtures, and more. Each item is carefully curated to meet the highest standards of design, functionality, and durability. Whether you're looking for a sleek and stylish bathroom vanity or a functional and practical kitchen sink, eModernDecor has something to suit your needs.

One of the standout features of eModernDecor is its commitment to customer satisfaction. The company offers a 110% price match guarantee, ensuring that customers always get the best possible deal. Additionally, the website features detailed product descriptions, high-quality images, and customer reviews, making it easy to find the perfect product for your home.

Another key advantage of shopping with eModernDecor is the company's fast and reliable shipping. Most orders are shipped within 24 hours, and the company offers free shipping on all orders over $100. Additionally, the website features a hassle-free return policy, allowing customers to return products for any reason within 30 days of purchase.

Overall, eModernDecor is a top choice for anyone looking to add a touch of modern style to their home. With its vast selection of high-quality products, commitment to customer satisfaction, and fast and reliable shipping, the company has earned a reputation as one of the best online retailers of modern home decor and furniture.
Ratings on other review websites
Trustpilot
Trustpilot
3.2
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. eModernDecor Contacts

  2. eModernDecor phone numbers
    +1 (888) 988-8780
    +1 (888) 988-8780
    Click up if you have successfully reached eModernDecor by calling +1 (888) 988-8780 phone number 0 0 users reported that they have successfully reached eModernDecor by calling +1 (888) 988-8780 phone number Click down if you have unsuccessfully reached eModernDecor by calling +1 (888) 988-8780 phone number 0 0 users reported that they have UNsuccessfully reached eModernDecor by calling +1 (888) 988-8780 phone number
  3. eModernDecor emails
  4. eModernDecor social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2024
eModernDecor Category
eModernDecor is ranked 242 among 312 companies in the Home and Interior Decor category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.