The complaint has been investigated and
resolved to the customer's satisfactionResolved EMCare — improper billing and
resolved to the customer's satisfaction
EMCare failed to properly file a medical bill to my insurance company in proper way and have refused to fix the problem. Instead they sent the bill to a collection agency. Henceforth my credit was hit and I had to pay the bill out of my own pocket. I have called several times with no proper action taken on their behalf. They have been sarcastic and demeaning in their comments, not apologizing nor showing any remorse. Please help!