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Completed continuing education courses online for RN licensure in two states: Pennsylvania and Virginia
Completed continuing education courses online for RN licensure in two states: Pennsylvania and Virginia. Completion data not submitted to Virginia. Completed and paid for RN continuing education requirements online for both Pennsylvania and Virginia on 08/30. Information for both licenses was submitted in the required fields, Received certificate of completion for Pennsylvania but not Virginia on 08/31. Two phone calls to *** on 09/01, to Alex and Cassidy did not resolve the problem. Alex put me on hold for 10-15 minutes to "someone who could correct problem", but no one ever came on line. Cassidy supposedly messaged her supervisor, but supervisor was not available. Have now wasted almost an hour on these phone calls trying to get credit for the 30 hours if completed online education. Will not be recommending this firm. Their customer service and follow through are egregious
The complaint has been investigated and resolved to the customer’s satisfaction.
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On 4/06, I purchased an online membership through Elite Learning for Behavioral Health Social Worker membership for an all-access for 1
On 4/06, I purchased an online membership through Elite Learning for Behavioral Health Social Worker membership for an all-access for 1 year. The verbal communication I had with customer service at the beginning of contacting elite, and the written the documentation on the website- *** that allows me to choose which format I may take my course in, Video, Webinar, or Live format led me to believe my courses are indeed online courses. On 6/17, when I began to take a course and could not find a video, I contacted Elite and was sent an email today stating all of my courses are in book format. ( case#SPCXXXXXX). I then telephoned Elite again and spoke to Rebecca who told me they only give refunds after 10 days of purchase. Could you offer some assistance, I would love to take the courses if they are indeed "Online" webinar, video, live, taped something besides reading articles. The membership is good until 4/06/2022. Thank You
The complaint has been investigated and resolved to the customer’s satisfaction.
Is EliteLearning.com legit?
EliteLearning.com earns a trustworthiness rating of 97%
Highly recommended, but caution will not hurt.
EliteLearning.com resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Elitelearning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for EliteLearning.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up EliteLearning.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- EliteLearning.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to EliteLearning.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About EliteLearning.com
The platform's courses are designed by renowned professionals and experts who bring in years of experience in their specific fields of study. These courses provide a perfect blend of theoretical knowledge and practical exposure, making the learning process more engaging and exciting. EliteLearning.com ensures that its courses are up-to-date and of the highest quality to provide a seamless learning experience to its users.
EliteLearning.com is a user-friendly platform that allows learners to access its courses via desktop, laptop, or mobile devices. This means individuals can fit learning into their busy lifestyles, without compromising on the quality of education. The courses are easily accessible and can be completed at the learner's convenience and pace.
The platform also provides learners with tools and resources to help them track their progress and evaluate their knowledge. These resources include practice quizzes, interactive assessments, and certification exams that enable learners to demonstrate their competence in the subject matter.
In conclusion, EliteLearning.com is an excellent platform that provides learners with world-class education and training opportunities. The platform's commitment to quality and user satisfaction sets it apart from other online learning platforms. With its vast range of courses, seamless user experience, and comprehensive resources, EliteLearning.com is a one-stop destination for anyone looking to improve themselves professionally.
Overview of EliteLearning.com complaint handling
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EliteLearning.com contacts
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EliteLearning.com phone numbers+1 (888) 857-6920+1 (888) 857-6920Click up if you have successfully reached EliteLearning.com by calling +1 (888) 857-6920 phone number 0 0 users reported that they have successfully reached EliteLearning.com by calling +1 (888) 857-6920 phone number Click down if you have UNsuccessfully reached EliteLearning.com by calling +1 (888) 857-6920 phone number 0 0 users reported that they have UNsuccessfully reached EliteLearning.com by calling +1 (888) 857-6920 phone number
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EliteLearning.com emailsoffice@elitelearning.com81%Confidence score: 81%
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EliteLearning.com address26 N. Beach St., Suite A, Ormond Beach, Florida, 32174-6639, United States
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EliteLearning.com social media
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Completed continuing education courses online for RN licensure in two states: Pennsylvania and Virginia
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I completed 30 hours of CEs that was suppose to be submitted directly to the NABP. I was told submitted and would take 2-3 days and still no credit I completed 30 credits purchased as package over 5/2 and 5/3 that was to be submitted to the NABP. I received an email saying that my account was missing my NABP number need to submit which I entered before starting each of the 12 courses. I also responded to the email asking where in the account they wanted me to enter the number. I received an email back from Alisha saying the issue was resolved and was submitted. I received my next email the next day (5/5) stating "Below are the courses you completed and that we have submitted, as well as the states to which they were reported. Please also be aware that even though we have submitted to the state and/or agencies it may take two-three days for them to actually post on their website. Immediately after getting this email, I called because it appeared from the email stated that it was submitted to the board of pharmacy listed on my account and NOT the NABP who handles all of the CE monitoring for the board of pharmacies. The woman on the phone looked through my account and and verified my NABP number and stated that "Alisha had submitted the credits to the PA BOP on Monday 5/4." After quickly correcting her and stating that its suppose to be submitted to the NABP she changed her answer to "yes, submitted to the NABP." I waited until 5/7 to see if anything had been posted to the NABP site before sending another email, which as of today (5/8) has not been responded to. I gave them until 4pm on 5/8 to see if posted before calling again. After a lengthy hold, I spoke with Chad and requested a refund since I do not think the CEs are being reported correctly and therefore had to obtain more credits from another 3rd party. Chad said he would not be able to do this. I then asked to speak with a manager, and after being placed an another lengthy hold, I was told that there was no manager there at this time (no manager during normal business hours?). I asked Chad if he could please review the previous notes to see exactly who Alisha submitted the credits to. He said that he can only see that it was submitted but was unable to see who it was submitted to. Since completing these courses, I have completed courses on 4 other 3rd party CE sites. Every single other course has been submitted to NABP, all which show complete within hours. If these course were submitted on monday there is no possibility that they would not displayed by Friday, which is confirmed by Elitecme own email that says 2-3 days. This package is the most expensive I have seen and does not even include all of the courses to maintain the license even though the website states "Elite Learning offers pharmacy continuing education and a variety of CE courses for pharmacists to maintain professional licenses." Will be reporting this issue to ComplaintsBoard.com, NABP, ACPE, as well as social media and reviews.